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Garden Grove Kia

Garden Grove, CA

4.7
3,950 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,950 reviews

July 19, 2021

Jeremiah is an excellent salesman. He assisted my son and I when we needed a new lease on a vehicle for him to use at his university. His hospitality was excellent. His people skills are professional and com More

by charliechip42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Reeves, Chris Mcgregor
Jul 19, 2021 -

Garden Grove Kia responded

Thanks so much, Charlie! We're proud of our excellent team here at Garden Grove Kia and it made our day to see this wonderful feedback about your experience working with Jeremiah. It's fantastic to know that he provided a great buying experience and we'll be sure to pass along the kind words to him. We hope your son loves driving his new ride at school!

July 16, 2021

Kia was wonderful to work with. Everyone was so helpful and friendly. Hamid and Paul were patient and talked me through the whole process of buying a car for the first time. More

by sarah.miller0616
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamid Rahmatollahi
Jul 16, 2021 -

Garden Grove Kia responded

Thank you for the kind feedback, Sarah! We appreciate your business and are thrilled to hear that you had such a successful purchase experience working with Hamid and Paul. Drive safely in your new vehicle, and we hope to see you again at Garden Grove Kia!

July 16, 2021

Kurtis Hwang is very courteous and friendly. Yes, I would recommend this dealership and you won't be disappointed. My car was ready as promised. More

by dragontamer711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurtis Hwang
Jul 16, 2021 -

Garden Grove Kia responded

It's great to hear that you had a timely and pleasant experience at Garden Grove Kia! Thanks for the 5-Star review. We appreciate your kind words about Kurtis and will be sure to pass those along. See you next time!

July 15, 2021

I have been to a LOT of car dealerships and I had no idea the experience could be this PAINLESS!!! This team is incredible. Toshi & Kenny are the dream team! Toshi was able to give us straightforward informa More

by chelswick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 16, 2021 -

Garden Grove Kia responded

Thank you for taking the time to review us! We are thrilled to hear that you had such an outstanding purchase experience working with Toshi and Kenny. Drive safely in your new vehicle, and congratulations! We hope to see you back at Garden Grove Kia for your first oil change!

July 15, 2021

Made the buying process fast and easy. Found the car I wanted and helped us get it for the price we wanted would definitely buy again. More

by LUISCARRILLO0527
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Garden Grove Kia responded

This review is music to our ears! Thank you for choosing Garden Grove Kia and for taking the time to share your experience. Safe travels in your new car!

July 15, 2021

I had to bring my car in for an engine light diagnostic. Once the problem was found and the replacement part was ordered, I was told that the it would take a day to replace it, and that a loaner car would b More

by akalcantara71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kadin Espinosa, Toshi Saigusa
Jul 15, 2021 -

Garden Grove Kia responded

This sounds exactly like the smooth and seamless service experience we aim to deliver. Thank you for trusting the Garden Grove Kia team with your vehicle care - it is our honor and privilege to assist! Come back soon!

July 14, 2021

Salesman helped make process smooth through whole process. From the 1st phone call and getting back to us. And still till this day after we made a purchase still keeping in contact as promised More

by mcv714
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kadin Espinosa
Jul 14, 2021 -

Garden Grove Kia responded

Thank you for reviewing Garden Grove Kia! We're delighted to hear that our team helped make your visit a success, and we hope the new car is treating you well. Safe travels, and come back again soon!

July 14, 2021

Not responsive. 3 weeks after I visited them to check sliding door fault, I have to call them again to check the status of the parts. They said the parts was ready. They did not call me even though parts More

by kbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2021

Very good place to introduce to people to come to take look and salesman is nice service is good general that dealer is good service More

by hanhkevin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Le
Jul 14, 2021 -

Garden Grove Kia responded

Thank you for the wonderful review and for doing business here at Garden Grove Kia! It is our honor and pleasure to serve you.

July 12, 2021

Did exactly what he promised and got us the best poissible deal he could. I couldn’t be happier with the purchase and how nice the sales man was More

by FAVIOGUTIERREZ707
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Fernandez
Jul 13, 2021 -

Garden Grove Kia responded

This review made our day! We're glad we could deliver an exceptional buying experience with a smile. We hope the new car is everything you wanted and more, and we wish you many safe and happy miles! Take care! - the Garden Grove Kia team

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