Back

Garden Grove Kia

Garden Grove, CA

4.7
3,432 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
Contact Dealership

13731 Harbor Blvd

Garden Grove, CA

92843

Directions

By Type

Showing 3,432 reviews

September 20, 2024

Very professional and helpful, professional , friendly and very pleasant to work with. Everyone at Kia dealer in Garden Grove are very nice More

by KIMJIN10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Garden Grove Kia responded

KIMJIN10, we're delighted to hear you had such a positive experience with our team at Garden Grove Kia! Thanks for the kind words and support.

September 19, 2024

Mia was fabulous to work with. Made the car buying process very easy and enjoyable. More

by jackbaligad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MIA MENDEZ
Sep 19, 2024 -

Garden Grove Kia responded

We're delighted Mia could deliver an excellent experience! - Garden Grove Kia Team

September 19, 2024

Service rep was helpful and friendly. The only thing I didn't like - despite having maintenance package which I purchased for extra money with my car, I was still charged for some service More

by sm010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
Nov 15, 2024 -

Garden Grove Kia responded

Thank you for your feedback. We're glad to hear our service rep was helpful and friendly, but we're sorry about the confusion regarding your maintenance package at Garden Grove Kia. We'll look into this matter to ensure better transparency in the future.

September 18, 2024

Truly had a great experience working with Javier! He is the man! From the first second i reached out he was extremely professional and helped answer every question I had and was always upfront about More

by josh_tone
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Santos
Sep 19, 2024 -

Garden Grove Kia responded

Josh, we're delighted to hear that Javier provided such a great experience at Garden Grove Kia! Enjoy your new car and thanks for the fantastic feedback!

September 18, 2024

Kenny and Cory answered all the questions I had for my purchase. They were very patient when I had to take a couple of minutes to consult and think about my options, and were very open to discuss! Though More

by anamartinnrod
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny and Cory
Sep 18, 2024 -

Garden Grove Kia responded

We're glad to hear Kenny and Cory provided you with patient and thorough service at Garden Grove Kia. Thanks for sharing your experience!

September 18, 2024

This is the third time I brought my car in fir oil change . Luis was always very helpful , professional , friendly . Luis is very pleasant to work with .. Not only Luis but also everyone at Kia dealer in G More

by Angie Tran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis in Service department .
Sep 18, 2024 -

Garden Grove Kia responded

Angie, thank you for your continued trust in Garden Grove Kia! We're delighted to hear that Luis and the team consistently provide you with excellent service. See you next time!

September 17, 2024

Elias and Gordan were great! I would recommend them any day of the week. Thank you again for helping my family find the right vehicle. More

by FCarmona
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gordan Jackson
Sep 18, 2024 -

Garden Grove Kia responded

Thank you for the recommendation! We're delighted to hear that Elias and Gordan provided excellent service at Garden Grove Kia. Enjoy your new vehicle!

September 17, 2024

They were very friendly and tried to understand our needs as much as they can and quickly. More

by JJ Lee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Sushch
Sep 18, 2024 -

Garden Grove Kia responded

Thank you for leaving Garden Grove Kia a five-star review! We are happy to hear that our team was friendly and understanding. See you next time!

September 17, 2024

I brought my car in for a free multi-point inspection service. After my service was complete, there was absolutely no mention of the results of that inspection, the service writer did not review anything More

by HOMES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy
Nov 15, 2024 -

Garden Grove Kia responded

We apologize for the lack of communication regarding your multi-point inspection. This is not the level of service we aim to provide, and we appreciate you bringing this to our attention. Please reach out so we can discuss your visit in more detail and ensure everything was properly addressed. Thank you, Craig Atchison - Service Manager - 714-823-4949

September 16, 2024

Fantastic service as always! Luis took care of all my car needs and always makes it feel easy! More

by araluvssm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Sep 16, 2024 -

Garden Grove Kia responded

We are glad to hear that Luis has taken care of all of your service needs. Thanks for choosing Garden Grove Kia!

...
33
...