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Garden Grove Kia

Garden Grove, CA

4.7
3,334 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,334 reviews

February 24, 2020

Luis and the team at Kia of Garden Grover are the best. They are quick, efficient, friendly and professional. I appreciate their expertise and they took great care of me and my car. More

by rwclin
Recommend Dealer
Yes
Employees Worked With
Luis
Feb 25, 2020 -

Garden Grove Kia responded

Thank you for sharing your positive feedback for Garden Grove Kia! We're thrilled to hear that our team treated you right. See you next time!

February 23, 2020

I was amazed at how far Justin went above and beyond to accomodate my every need Wow to you Justin and W ow to Kia More

by Maryrudd57
Recommend Dealer
Yes
Employees Worked With
Kenny Seo, Justin Fernandez
Feb 24, 2020 -

Garden Grove Kia responded

A huge thanks from all of us here at Garden Grove Kia for the 5 stars! We're so proud to know Justin went the extra mile to ensure you had a great experience on your visit and we'll certainly pass along your appreciation to him for his assistance. We hope to work with you again!

February 22, 2020

Khristina is super Friendly , helpful and knowledgeable about KIA and her experiencewith different brand as well . She were helping my mom find the right vehicle and Definitely recommend to come see her. More

by Pchiraphisit
Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2020 -

Garden Grove Kia responded

Thank you for taking the time to leave us a review. It's wonderful to hear that Khristina was so helpful during the purchase of your mom's new vehicle! All of us at Garden Grove Kia hope we get the chance to work with you in the future!

February 21, 2020

Luis Mendoza/ Martha are the best and all the staff. they truly help you with any questions, and dont get annoyed with you at all. I always like coming here because they have the best prices and truly care o More

by jaqueline.amador58
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza and Martha
Feb 21, 2020 -

Garden Grove Kia responded

Jaqueline, thank you for the 5-star review! We are so pleased to hear that Luis and Martha provided the exceptional service that we strive for here at Sales Manager. We will certainly let them know that you appreciate their help!

February 20, 2020

Everything was straightforward I came I to look at a car i drove it and just filed to buy it i was in and out really quick now I'm at home happy with my new optima. More

by JoseH__
Recommend Dealer
Yes
Employees Worked With
Bryanna Crawford
Feb 20, 2020 -

Garden Grove Kia responded

Jose, thanks for sharing your five-star experience at Garden Grove Kia. We're thrilled to hear that you're on the road in a new Kia Optima- safe travels!

February 19, 2020

Overall a great experience but need to do due diligence Estela was great throughout the whole process. Very supportive and quick to answer any questions. We met Chris only for a short time and he was able t More

by kingspropertiesinc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Mcgregor, Estela Ayon
Feb 20, 2020 -

Garden Grove Kia responded

We appreciate your feedback and we're glad to hear that our team earned your recommendation. Thanks for being a Garden Grove Kia customer!

February 18, 2020

Great customer care. When you go to this dealership, you have to ask for ET Torrez. He was extremely polite and professional. He helped us lease a Niro EV and he got it More

by scshrk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2020 -

Garden Grove Kia responded

We love to hear that you can depend on ET for excellent service, every time. It's wonderful that he helped you get into your Kia Niro EV and that you're working together to find your Kia Telluride. Thank you so much for recommending him and Garden Grove Kia! We are grateful for your continued support.

February 18, 2020

Pleasant experience! New & clean facility with nice & helpful staff. Very quick transactions with minimum waiting time. I would go back to this dealership for any future More

by mijin2.choi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kadin Espinosa
Feb 19, 2020 -

Garden Grove Kia responded

Thank you for taking the time to leave Garden Grove Kia a five-star review. We're happy to hear that our team made your visit so pleasant and earned your business!

February 17, 2020

Easy to work with Wanted a hard to find new Kia model with specific options and the team at Garden Grove was able to help me find and reserve the car we wanted. They k More

by mjsteele
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Le
Feb 17, 2020 -

Garden Grove Kia responded

It's fantastic to hear that you found exactly the car you wanted at Garden Grove Kia! Thank you so much for recommending our dealership. We wish you happy driving!

February 17, 2020

Excellent customer service! Luis Mendoza was my Service Advisor for the day. He was professional, patient, easy to work with, felt very comfortable with him (to leave my car wit More

by acecard3574
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I only worked with Luis Mendoza.
Feb 17, 2020 -

Garden Grove Kia responded

There is nothing we love more than hearing kind words about our wonderful team so this is great to see! We are delighted that Luis provided professional service and answered all of your questions so you could feel confident in the work being done to your vehicle. Thank you for supporting him with a wonderful review! We look forward to serving you next time at Garden Grove Kia.

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