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Garden Grove Kia

Garden Grove, CA

4.7
3,334 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,334 reviews

March 22, 2020

Jacob my Advisor was super helpful. He got car done super quick. Super nice guy and very helpful. Will recommend my friends and family going to him. More

by JDMHATCHIE128
Recommend Dealer
Yes
Employees Worked With
Jacob A
Mar 23, 2020 -

Garden Grove Kia responded

Thank you for taking the time to review Garden Grove Kia! We're so happy to hear that Jacob treated you right and earned your personal recommendation. See you next time!

Mar 23, 2020 -

JDMHATCHIE128 responded

I meant to give all 5 star review I don’t don’t why the others are blank

March 20, 2020

Great Service If you have to get your car done, go to Garden Grove Kia. They're excellent at service. Met me at the door, asked how my day was, got the work done an More

by lioness211
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben
Mar 20, 2020 -

Garden Grove Kia responded

We are so grateful to have you as a Garden Grove Kia customer! It's wonderful to hear that our service team worked hard to get you back on the road in a timely manner. We look forward to seeing you in the future!

March 18, 2020

Awesome Service I love coming to GG Kia. The Service Team is awesome. Alexis always is so professional and FRIENDLY! I'll be back again and again...keep those serv More

by shawyne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis
Mar 18, 2020 -

Garden Grove Kia responded

Thank you so much for your loyal business! We are so glad that you can depend on Alexis and our Service Department for professional service. We look forward to your next visit to Garden Grove Kia.

March 18, 2020

I have been to this dealership a few times and it’s always clean, everyone always acknowledges you by either saying hello or asking if they can help me, or offering me water or coffee. More

by UMQUEEN2007
Recommend Dealer
Yes
Employees Worked With
Kadin Espinosa
Mar 18, 2020 -

Garden Grove Kia responded

Thank you so much for your repeat business! We love to hear that you're welcomed to our dealership with friendly service. Hope to see you down the road! - Garden Grove Kia team

March 17, 2020

Great Experience This place is not bad. ET took care of my when I was trying to buy a use car. Ive had great experience as the sale people really want to help. ET was More

by Chan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2020 -

Garden Grove Kia responded

Hi Chan, thanks for sharing your positive experience! It made our day to hear that ET helped you into a 2016 Kia Optima- congrats! All of us at Garden Grove Kia look forward to working with you in the future!

March 16, 2020

Andrea is incredible! Really good experience at GG Kia. We worked with Andrea Biggers — she's awesome! The entire experience was excellent. She is incredibly responsive to More

by james.biggs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2020 -

Garden Grove Kia responded

James - Thank you for stopping by to commend Andrea! We love to hear that she made your purchasing process five-star worthy. Safe driving in your new vehicle!

March 16, 2020

Best experience at a dealership (and I went to a ton). I came back specifically for the service that Kadin gave me over the few days I was looking for a Kia. He was trustworthy, helpful and extremely kind a More

by Pofstedahl
Recommend Dealer
Yes
Employees Worked With
Chris Mcgregor, Kadin Espinosa
Mar 16, 2020 -

Garden Grove Kia responded

We are thrilled to hear that Kadin's service stood out to you! Thank you so much for allowing us the opportunity to assist you and for sharing these kind words. All of us at Garden Grove Kia wish you safe driving in your new vehicle.

March 13, 2020

Good experience I thought the dealership was very fair and honest - my airbag light was on and they let me know upfront that there would be a charge to access the sit More

by SEESFORME
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy : ) He said he was new
Mar 13, 2020 -

Garden Grove Kia responded

Thank you for the 5-star review! We appreciate you taking the time to share your experience so that others can see what it's like to be a guest here at Garden Grove Kia. We're glad that your airbag issue could be remedied so simply and we look forward to assisting you again down the road!

March 13, 2020

Abby was amazing, professional, and informative with everything that we asked and needed. She helped me get just the perfect car while putting me and my family at ease. The level of satisfaction is beyo More

by Jesus Monreal
Recommend Dealer
Yes
Employees Worked With
Abigail Nichols Nichols
Mar 13, 2020 -

Garden Grove Kia responded

Thank you for the 5-star review, Jesus! We are so pleased to hear that Abby provided the amazing service that we strive for here at Garden Grove Kia. Enjoy your newly purchased car!

March 13, 2020

quick & easy everything was here was quick and easy. From dropping off the car to picking it up. Every staff member I encountered, weather in person or on the phon More

by drew.brown7005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan McGeein, Luis Mendoza
Mar 13, 2020 -

Garden Grove Kia responded

Thank you so much for the stellar review, Drew! We're proud of our commitment to 5-star customer service here at Garden Grove Kia and we're delighted to hear you received the timely support you deserve. We hope to see you back for your next service visit!

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