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Garden Grove Kia

Garden Grove, CA

4.7
3,334 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,334 reviews

March 31, 2020

All staff was friendly and helpful, following the coronavirus safe distancing rules throughout the car buying process. Andrea and Kadin were very patience sales people with no pressure. Kadin even st More

by TBONE
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kadin Espinosa
Mar 31, 2020 -

Garden Grove Kia responded

Thank you for taking the time to review Garden Grove Kia. It's wonderful to hear that our team members, Andrea, Kadin and Jeffery, took such great care of you throughout the buying process. Customer safety and satisfaction are our top priorities! Enjoy your new vehicle!

March 30, 2020

Great buying experience! Worked with Andrea, and she was very prompt, helpful, patient, and a pleasure to work with. Felt no pressure at all during the car buying experience. More

by lorem01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryanna Crawford
Mar 30, 2020 -

Garden Grove Kia responded

Thank you so much for the five stars! We are pleased to hear that Andrea provided the prompt and helpful service that we pride ourselves on at Garden Grove Kia. We hope that you enjoy your Kia Telluride!

March 29, 2020

Great Experience! It took under 1 hour to make the deal. Got the car I wanted for the price I wanted. Thank You Garden Grove Kia! More

by rosavj316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Fernandez, James Allen
Mar 30, 2020 -

Garden Grove Kia responded

Thank you for the 5-star review! We couldn't be happier to hear that you had a great experience working with our team at Garden Grove Kia. We hope that you enjoy your new car!

March 27, 2020

Just Awesome! This place has exceptional service and attention to detail. I very much enjoyed being here in a clean environment and with people who cared about my s More

by CEPTIPOD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis Diaz
Mar 30, 2020 -

Garden Grove Kia responded

This feedback was so great to receive- thank you! At Garden Grove Kia, our team is committed to making sure that our guests are taken care of. We look forward to working with you in the future!

March 26, 2020

Great Service I was very nervous about going into a dealership needing to bring a car home the same day. I purchased a car from Carvana that never showed up and wa More

by Ernzulu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2020 -

Garden Grove Kia responded

Thank you so much for taking the time to leave Garden Grove Kia a review. Andrea is great and we're so glad to hear that she helped you get into the right vehicle. We hope we get the chance to work with you in the future!

March 26, 2020

Luis was of great help! He kept me informed the whole time and I had my car back in no time. Thank you very much More

by mayra1214
Recommend Dealer
Yes
Employees Worked With
Luis
Mar 26, 2020 -

Garden Grove Kia responded

Thank you for the 5-star review! We couldn't be happier to hear that Luis provided the informative and helpful service that we pride ourselves on at Garden Grove Kia. We will be sure to let him know that you appreciate his help!

March 26, 2020

Had a great experience. Everything was in order and I even got a shuttle ride to my doc appointment. Rudy Cruz helped me out and was knowledgable! Most service sales agents just focus on making you spend More

by krazysalvadoran09
Recommend Dealer
Yes
Employees Worked With
Rudy Cruz
Mar 27, 2020 -

Garden Grove Kia responded

Thank you so much for the 5-star review! We couldn't be happier to hear that Rudy provided the exceptional customer service that we strive for at Garden Grove Kia. We will certainly let him know that you appreciate his help!

March 25, 2020

Mr.Rudy CruzI thank you very much for your services to Mr.Rudy Cruz I thank you very much for your services to the kia i have taken to be maintance.i look forward for furture maintance.have a great day,go More

by donnacastillo536
Recommend Dealer
Yes
Employees Worked With
Rudy Cruz
Mar 25, 2020 -

Garden Grove Kia responded

Thank you, Donna! We appreciate you taking time out of your day to commend Rudy. All of us at Garden Grove Kia appreciate positive feedback and we look forward to assisting you at your next visit.

March 25, 2020

Luis is the BEST! When I come in I always look forward to working with Luis, he is always efficient, helpful and honest. I never feel like the is pushing additional ser More

by koko1566
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Mar 25, 2020 -

Garden Grove Kia responded

Thanks for taking the time to review Garden Grove Kia. We're thrilled to hear that Luis earned your business. Our team looks forward to working with you at your next service visit!

March 25, 2020

Everything went better than I expected. The service was quick and easier than I thought it would be. The person who helped me made the process bearable More

by mr.sanchezn
Recommend Dealer
Yes
Employees Worked With
Jacob
Mar 25, 2020 -

Garden Grove Kia responded

Mr. Sanchezn, thanks so much for leaving us such a great review. Our team is committed to providing top-notch service for our guests and we're thrilled that came true for you. We look forward to working with you at your next visit to Garden Grove Kia!

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