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Garden Grove Kia
Garden Grove, CA
3,335 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,335 reviews
April 29, 2020
Great customer service Kadin was extremely cheerful and friendly the moment we arrived at the dealership. He was enthusiastic about showing us the cars and the features they Kadin was extremely cheerful and friendly the moment we arrived at the dealership. He was enthusiastic about showing us the cars and the features they had. Any question we had, he was able to answer, and he encouraged discussion according to our needs. He was very attentive when I shared my concerns and feedback on the car. I appreciate the experience that Kadin that shared with us throughout our visit. More
by JohnSmith
Verified Customer
April 28, 2020
Getting it right was a struggle Dealer had an online deal for a used car they tried to ignore. Had to look it up again and prove it to them, to which the reply was that i "was in luc Dealer had an online deal for a used car they tried to ignore. Had to look it up again and prove it to them, to which the reply was that i "was in luck, the manager was going to give me the advertised rate". How does that make me lucky? Lucky they didn't screw me out of $2,500? But not so lucky that after the deal was complete, and they confessed there was only one key fob, they wouldn't provide me a second one. They were happy to tell me that they would sell me one for another $500! Screwed in the end after all. More
by Happy Customer
Employees Worked With
James Allen
April 28, 2020
Great Experience Our Daughter needed to buy a new/used car and she lives in Arizona. She knows nothing about how to buy and what to look for, so Mom and Dad wanted to Our Daughter needed to buy a new/used car and she lives in Arizona. She knows nothing about how to buy and what to look for, so Mom and Dad wanted to make sure she was not going to be taken advantage of, pay a higher price and ensure that she is buying a safe stable car. We checked auto buying sights for about three weeks and came across a certified pre-owned 2020 Kia Sportage with less than 3000 miles and for a really good price. So of course we thought its a bate and switch. The Sales person, Kadin called us as a follow up to our inquiry. He was very pleasant, not pushy and we felt really comfortable with him. We went down to see the car that afternoon and met with Kadin. What a fantastic employee of Garden Grove Kia. He was by far the best car sales person we have ever dealt with and we have bought a lot of cars, we have 6 kids. Kadin made the experience so pleasant and most important no pressure. He gave us the history report on the car, said it just came in, still is under factory warranty and the car was just perfect for a recently graduated college student. Kadin was able to make the sale with us and our daughter, who was in AZ. He made it so easy for her, when she came down that week to pick up her car, all she had to do was sign a few forms and her car was detailed and waiting for her. Kadin has since been in contact with us several times. He is truly a treasurer and Garden Grove Kia you should be honored to have such a great employee. I will recommend your dealership and Kadin to anyone interested in buying a Kia. More
by KARRINSWORLD
Employees Worked With
Kadin Espinosa
April 27, 2020
Very satisfied Very nice and extremely clean dealership! I would recommend this dealership to anyone looking to buy a car. They took care of everything very quickl Very nice and extremely clean dealership! I would recommend this dealership to anyone looking to buy a car. They took care of everything very quickly! More
by Josh Hatt
April 27, 2020
The dealership was very professional and the whole experience was good. The pricing was good and even practicing social distancing, I was out of there with my new car within 2 hours. experience was good. The pricing was good and even practicing social distancing, I was out of there with my new car within 2 hours. More
by latvashellie
Employees Worked With
April 27, 2020
The staff is great! Alexis Diaz made sure I was updated on all the key points of my vehicle. The service was fast and efficient, given the circumstances we’re living in at the moment. Thank you Garden Gro on all the key points of my vehicle. The service was fast and efficient, given the circumstances we’re living in at the moment. Thank you Garden Grove Kia! More
by mike_despair
Employees Worked With
Alexis, Mike, Andy
April 24, 2020
Everyone was extremely helpful and responsive, even with everything going on. Covid-19 health safety protocol was followed when signing papers in person. All of the employees were extremely friendly, and A everything going on. Covid-19 health safety protocol was followed when signing papers in person. All of the employees were extremely friendly, and Andrea Biggers went above and beyond. More
by callalily5260
Employees Worked With
April 23, 2020
Very satisfied Professional, friendly, on time, reasonable, will come back, will recommend to friends and family. Happy with the result, nothing to complain about. N Professional, friendly, on time, reasonable, will come back, will recommend to friends and family. Happy with the result, nothing to complain about. Nothing more to say.:) More
by SY.WELLINGTON
Employees Worked With
Luis Mendoza
April 18, 2020
Great Services when customer in needed even under Covid19 Happy to get a new lease Kia Seltos and very appreciated Thank you for your services Happy to get a new lease Kia Seltos and very appreciated Thank you for your services More
by jacquotlq
