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Garden Grove Kia
Garden Grove, CA
3,335 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,335 reviews
May 08, 2020
Excellent staff, very straight forward and easy to deal with. I have bought over 100 vehicles in my life and by far this was one of the easiest, stress free transactions. with. I have bought over 100 vehicles in my life and by far this was one of the easiest, stress free transactions. More
by Rohrone
Verified CustomerEmployees Worked With
Finance Guy, Chris Mcgregor, Kadin Espinosa
May 06, 2020
Love my Niro All my dealings with them have been enjoyable. I started seeing them for service for my Optima and ended up leaving with a certified pre-owned Niro. All my dealings with them have been enjoyable. I started seeing them for service for my Optima and ended up leaving with a certified pre-owned Niro. They gave me everything I asked for in the deal. Couldn't be happier. More
by JOEANDKAREN15
Employees Worked With
Alise in sales, Kadin Espinosa
May 04, 2020
Our car was ready to go right away. Salesman Et was friendly and helpful. Chad was also fantastic and helpful. Easy process and we are very happy with our new car. Thank you for your help. friendly and helpful. Chad was also fantastic and helpful. Easy process and we are very happy with our new car. Thank you for your help. More
by HEATHERH
May 04, 2020
Chad helped me get my Tellauride! He was communicating with me via txt the whole time and once I went to the dealership I was in and out fast! Everyone was very helpful and made my experience really stres with me via txt the whole time and once I went to the dealership I was in and out fast! Everyone was very helpful and made my experience really stress free. More
by NATALIESANCHEZ25
May 02, 2020
No hassle and great price As a cash buyer, I wanted a simple, no BS buying experience, and I received it from Chris at Garden Grove Kia. We negotiated everything via phone and As a cash buyer, I wanted a simple, no BS buying experience, and I received it from Chris at Garden Grove Kia. We negotiated everything via phone and email. Andrea was waiting for me when I picked up the car, and the paperwork process was seamless. I am extremely pleased with my Kia Sportage SX Turbo... this after driving a BMW for the last five years. The Kia has a lot more “bells and whistles”, and the turbo gives me the extra zip I was looking for. More
by kjnichelini
May 01, 2020
Garden Grove Kia was amazing! The best car buying experience we have ever had. Andrea Biggers was so awesome and got us everything we wanted! experience we have ever had. Andrea Biggers was so awesome and got us everything we wanted! More
by Danigrun27
May 01, 2020
Luis Mendoza was the service advisor for Fox Rent A Car, when I was the Lead Fleet Coordinator. He was very friendly, polite and very helpful. Our cars were serv was the service advisor for Fox Rent A Car, when I was the Lead Fleet Coordinator. He was very friendly, polite and very helpful. Our cars were serviced properly and as soon as possible. I hope he is still working there. I am still working at Fox but in a different department. More
by marellano1
Employees Worked With
Luis Mendoza
May 01, 2020
Great experience! Came from out of town, GG Kia had all the paperwork ready when I arrived, all I had to do was sign! Kadin helped me thru the whole process, he was AMAZING! the paperwork ready when I arrived, all I had to do was sign! Kadin helped me thru the whole process, he was AMAZING! More
by sarahamckeown
Employees Worked With
Kadin Espinosa
April 30, 2020
Awesome Customer Service and Informative Michael and Rudy from service were awesome! Rudy was very clear with what was due for service and informed us of the amenities in the customer lounge Michael and Rudy from service were awesome! Rudy was very clear with what was due for service and informed us of the amenities in the customer lounge while we wait. Michael checked in with us once we arrived and informed us about the waiting area and offered us water while we wait. Micheal is very professional, respectful, and informative. More
by justinsmith2925
Employees Worked With
Michael, Rudy
