Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Garden Grove Kia
Garden Grove, CA
3,432 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,432 reviews
Verified Customer
September 24, 2024
ET was very helpful & got me a great deal on a new EV9. In and out took only about 2 hours. In and out took only about 2 hours. More
by 818mortgage
Employees Worked With
September 21, 2024
Josh really helped us out with our purchase. He not only gave us an amazing deal, but he was honest and practical with his suggestions. Truly one of the best. He not only gave us an amazing deal, but he was honest and practical with his suggestions. Truly one of the best. More
by jasminekassem
September 20, 2024
Good online service and follow-up are super important. A dealership that checks in to see how the new vehicle is doing and reminds you when it's time for maintenance shows that they care about their custo A dealership that checks in to see how the new vehicle is doing and reminds you when it's time for maintenance shows that they care about their customers in the long run. More
by Rocky
Employees Worked With
Jeffery
September 20, 2024
Not very timely in managing appointments, I waited in my vehicle for almost 40 mins after my appointment time before an advisor came out to check me in. vehicle for almost 40 mins after my appointment time before an advisor came out to check me in. More
by nwram94
Employees Worked With
Web Espinoza
September 20, 2024
Getting a Kia was the biggest mistake of my entire life. They are unable to diagnose my bad engine until the moment it's out of warranty and the extended warranty is worthless. Having to dump thousands into They are unable to diagnose my bad engine until the moment it's out of warranty and the extended warranty is worthless. Having to dump thousands into this worthless car while I'm still paying it off. Kia it the worst company I've ever dealt with at every level. I tell everyone how awful Kia is and no one should ever deal with them. More
by Keith
Employees Worked With
Serval people, sales, corporate, customer support, technicians
September 20, 2024
I had an appoinment and they still made me wait almost two hours to be able to attend to me to return the car. It took an hour. They sold me something I didn't need and I won't be back here. It’s ridicul two hours to be able to attend to me to return the car. It took an hour. They sold me something I didn't need and I won't be back here. It’s ridiculous 220 just for Inspection !!! Really bad service More
by Angel05
Employees Worked With
Luis and Rubén worse service very rude and arrogant
September 20, 2024
Took 2 trips but felt like I was taken care of and got a good deal on the car I was interested in. good deal on the car I was interested in. More
by michael@kaofam.com
