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Garden Grove Kia

Garden Grove, CA

4.7
3,335 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,335 reviews

May 15, 2020

Really helpful! It was busy but they still finished my service quickly! I would recommend this dealership to anyone looking for a Kia.Great Service More

by iluvpollo
Recommend Dealer
Yes
Employees Worked With
Alexis
May 15, 2020 -

Garden Grove Kia responded

It's wonderful to hear that you received helpful and timely service from our team at Garden Grove Kia. Thank you so much for stopping by to recommend us!

May 14, 2020

Made an appointment same day replies very fast for service pickup and drop off and nice and friendly staff would highly recommend coming to this location More

by yarelyd5498
Recommend Dealer
Yes
Employees Worked With
Rudy
May 14, 2020 -

Garden Grove Kia responded

Thank you for leaving us a review! It brightens our day to know you received prompt, 5-star service from our team. We appreciate you recommending Garden Grove Kia!

May 13, 2020

Very Happy with Luis's help! Luis worked with us and was very nice with us and definitely took his time to make sure we were happy with the service he was providing and made sure More

by bgiove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
May 14, 2020 -

Garden Grove Kia responded

Thanks for reviewing Garden Grove Kia! Customer satisfaction is our goal and we're thrilled to hear that Luis was so accommodating. See you next time!

May 11, 2020

Right from the first call to my Son ,Chris McGregor I was treated very professionally. Once the vehicle was picked out and I arrived on the lot I was greeted openly by everyone. More

by dhogan81459
Recommend Dealer
Yes
Employees Worked With
Chris Mcgregor
May 11, 2020 -

Garden Grove Kia responded

Thank you for taking the time to review Garden Grove Kia. We're glad to hear that Chris took care of your son!

May 11, 2020

Great Customer Service, Friendly environment, manager very specific on explaining what you're signing for. Kadin sales associate great energy very helpful . I do recommend More

by espinozamoises20
Recommend Dealer
Yes
Employees Worked With
Kadin Espinosa
May 11, 2020 -

Garden Grove Kia responded

Thank you for the five stars! We are so glad Kadin provided the excellent customer service we pride ourselves on at Garden Grove Kia. We look forward to your next visit!

May 11, 2020

Very pleased with the service I’ve received here. I had two services done this past visit and they were completed ahead of schedule! Pleasant staff every time. More

by laurelmurray1986
Recommend Dealer
Yes
Employees Worked With
Luis
May 11, 2020 -

Garden Grove Kia responded

Thank you for the 5-star review! We are so glad you enjoyed working with our service team here at Garden Grove Kia, and we look forward to your next visit!

May 11, 2020

Warm, friendly and efficient service from everyone there. No one pushed us at all. The folks that worked with us were so pleasant that we hated to leave. More

by davemary.brown1
Recommend Dealer
Yes
Employees Worked With
Chris Mcgregor, Justin Fernandez, Bryanna Crawford
May 11, 2020 -

Garden Grove Kia responded

Your feedback made our day! We aim to offer outstanding service for every Garden Grove Kia customer and it's great to hear that came true for you!

May 11, 2020

Nice, Friendly sales E.T. was very helpful, he worked with us and got us where we wanted to be financially with our new car especially during this crazy time during quaran More

by TEANNAOVIEDO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2020 -

Garden Grove Kia responded

Thank you for the 5-star review! It was our pleasure to work with you here at Garden Grove Kia, and we hope that you continue to enjoy your new car!

May 09, 2020

Abby Nichols was great the rest of the staff were very friendly and helpful. I'd go back again for another KIA Thanks again -Jorge More

by Jorgepad
Recommend Dealer
Yes
Employees Worked With
Abigail Nichols Nichols
May 11, 2020 -

Garden Grove Kia responded

It was our pleasure to assist you, Jorge! Thank you for sharing this feedback about Abby and our Garden Grove Kia team. We hope you love your new car and look forward to working together in the future.

May 09, 2020

We were very pleased with the employees, And overall We were very pleased with the employees, And overall very happy with transaction and staff. Roy was with us and help us . Thank you to financing More

by ABOOTORAB
Recommend Dealer
Yes
Employees Worked With
Roy Roberts
May 11, 2020 -

Garden Grove Kia responded

Thanks for shopping at Garden Grove Kia. It was a pleasure to work with you! Enjoy your new ride.

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