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Garden Grove Kia

Garden Grove, CA

4.7
3,335 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,335 reviews

June 30, 2020

Everytime I take my car for service at Kia of Garden Grove, my time there is amazing. Everything is done professionally and at a timely manner. More

by mrs.momgonzales
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Jun 30, 2020 -

Garden Grove Kia responded

It means a lot to know that you enjoy your visits with us at Garden Grove Kia! Thank you for choosing us for all of your auto service needs. We will see you next time!

June 29, 2020

They wait wasn't too long and everyone was very nice. Hand sanitizer was available, which was nice. Lots of seats outside so we can properly social distance. More

by marcie.baldridge
Recommend Dealer
Yes
Employees Worked With
Rudy Cruz, Roy Roberts
Jun 29, 2020 -

Garden Grove Kia responded

Thank you for the 5-star review! It was our pleasure to work with you here at Garden Grove Kia, and we are happy to hear that we made you feel safe and comfortable during this difficult time. If you ever need anything else, don't hesitate to come back and see us again!

June 29, 2020

Fantastic Experience This car purchase was the easiest, most streamlined and stress-free experience in getting a new car. Kadin Espinoza is an energetic and knowledgeable More

by kdraws2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike and Paul in Finance, Kadin Espinosa
Jun 29, 2020 -

Garden Grove Kia responded

Thank you for the 5-star review! Providing a stress-free experience for our guests is always the goal here at Garden Grove Kia, and it means a lot to know that Kadin made it happen for you. We hope that you continue to enjoy your newly purchased vehicle!

June 29, 2020

Abby was very pleasant and helpful. There was no pressure to buy before I was ready and she literally went the extra mile to make sure I got exactly what I wanted. More

by JILL
Recommend Dealer
Yes
Employees Worked With
Abigail Nichols Nichols
Jun 29, 2020 -

Garden Grove Kia responded

Hi Jill - We are thrilled to hear that Abby helped you get into exactly the vehicle you wanted! Thank you so much for shopping with us at Garden Grove Kia. We hope to see you again for your first oil change.

June 29, 2020

Justin went above and beyond for us! We had been looking for the perfect vehicle, and he made sure we didn’t leave until we got what we wanted!! More

by maagend
Recommend Dealer
Yes
Employees Worked With
Justin Fernandez
Jun 29, 2020 -

Garden Grove Kia responded

There is nothing we love more than hearing that our guests are finding the perfect cars for them at Garden Grove Kia - congratulations! We appreciate you rating us five stars and sharing this feedback about Justin. Thank you so much.

June 29, 2020

great took forever but overall im satisfied with my purchase. the free wifi and tv helped time go by quicker and the facility was clean and sanitized. More

by regandominic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Mcgregor, Kadin Espinosa
Jun 30, 2020 -

Garden Grove Kia responded

We appreciate your business and your patience! Thank you so much for shopping with us at Garden Grove Kia and taking the time to share this feedback. We hope you continue to enjoy your new car.

June 27, 2020

Great Service Came in for my oil change and service. It was completed in a timely manner and the work was superb. The experience was very pleasant. Thank you! More

by jeffreykeating3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Jun 29, 2020 -

Garden Grove Kia responded

It was our pleasure to assist you, Jeffrey! We love to hear that your recent service visit was five-star worthy. Hope to see you again at Garden Grove Kia!

June 26, 2020

The entire staff is extremely courteous &accommodating. This was such a hassle free buying experience because of Kadin Espinosa! I believe the entire transaction only took 1 1/2 hrs. That More

by marylee.first
Recommend Dealer
Yes
Employees Worked With
Credit Mabager, Mike & Woody in service , Chris Mcgregor, Kadin Espinosa
Jun 26, 2020 -

Garden Grove Kia responded

Thank you for the 5-star review! We couldn't be happier to hear that Kadin and our team took good care of you here at Garden Grove Kia. We hope that you continue to enjoy your newly purchased vehicle!

June 25, 2020

Car Service I had a great experience visiting this dealer. It was my first time taking my car to get serviced here but was highly impressed by the customer servic More

by joseescatel1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis
Jun 25, 2020 -

Garden Grove Kia responded

Thank you for reviewing Garden Grove Kia and for giving a shout out to Alexis. It is so great to hear that your service visit was a seamless and enjoyable experience. See you next time!

June 25, 2020

Exelent Thank You Guys & Thank You so much Alexis & see you soon you are the BEST. Por Siempre la Mejor Muchas Gracias Senorita me Gusta mucho su Servicio EXE More

by javier9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Adv; Alexis Diaz
Jun 25, 2020 -

Garden Grove Kia responded

Thank you for the 5-star review! We are grateful for your business here at Garden Grove Kia, and we look forward to your next visit!

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