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Garden Grove Kia

Garden Grove, CA

4.7
3,432 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,432 reviews

September 27, 2024

Clean showroom with great selection Rebecca our salesperson was so friendly and helpful She made the leasing experience the best we have ever had More

by 1drgomez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca in sales dept - five stars
Sep 27, 2024 -

Garden Grove Kia responded

Thank you for sharing your experience! We're delighted to hear that Rebecca made your leasing process smooth and enjoyable at Garden Grove Kia. Enjoy your new vehicle!

September 27, 2024

She was very friendly and honest. If I have chance to buy another car I will contact her again More

by 3tnslkim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Najwa Ayoub
Sep 27, 2024 -

Garden Grove Kia responded

We're honored our team has earned your confidence! Thank you for all your support of Garden Grove Kia.

September 27, 2024

My experience with Kia Garden Grove was very good. Josh was very helpful and kind. More

by dlhohnstein
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh
Sep 29, 2024 -

Garden Grove Kia responded

We are so happy that our Garden Grove Kia team earned your five stars. Thanks for giving a shoutout to Josh. See you down the road!

September 26, 2024

The experience from the second Dave shook my hand was amazing. Dave then introduced us to Paul who was extremely considerate and attentive. I am extremely happy with my purchase and I feel confident with More

by mpcalhoun12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Sushch, Paul park
Sep 26, 2024 -

Garden Grove Kia responded

We're delighted to hear that Dave and Paul provided such exceptional service at Garden Grove Kia. Enjoy your new purchase, and thank you for choosing us!

September 25, 2024

Christopher was helpful, and he was very kind when we spoke on the phone. Originally, when I took it in on Friday, I didn’t appreciate the attitude I received from Jeremy. He was rude and made me feel li More

by chelseelinherron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Sep 25, 2024 -

Garden Grove Kia responded

Chelsee, thank you for sharing your experience. We're glad to hear Christopher, Caesar, and Eric provided excellent service at Garden Grove Kia. We appreciate your feedback about Jeremy and will address it with our team to ensure better experiences in the future!

September 25, 2024

Najwa was very helpful and made the process smooth. She helped us get the car we wanted More

by homairas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Najwa ayoub
Sep 25, 2024 -

Garden Grove Kia responded

It's great to hear Najwa was a huge help during the car-buying process at Garden Grove Kia. Congratulations on your new ride!

September 25, 2024

Cory Taylor and the finance person were very easy to work with. Cory was extremely friendly and courteous. He did not waste my time. He understood what I wanted and made the deal without any haggling. It has More

by pgupta1023
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Taylor and the finance person whose last name was most likely Gonzalez
Sep 25, 2024 -

Garden Grove Kia responded

Thank you for sharing your experience! We're delighted to hear that Cory and our finance team at Garden Grove Kia made the process smooth and efficient. Enjoy your new vehicle!

September 25, 2024

Long line to check in. But extremely fast and efficient afterwards. Clean waiting area. Tight lot though More

by jzhong28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Nov 15, 2024 -

Garden Grove Kia responded

Thanks for your patience and feedback! We're glad to hear that our team at Garden Grove Kia provided efficient service once you were checked in. We appreciate the input on our facilities too!

September 25, 2024

I feel extremely upset, disappointed and ripped off with this dealership. I’ve taken my car to them 3 times for the same issue but yet my car still has the same problem. i paid the first two times for repai More

by cindy.e.sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Mendoza
Nov 15, 2024 -

Garden Grove Kia responded

Cindy, I'm truly sorry to hear about your frustrating experience. It sounds like we've fallen short in providing the reliable service you deserve. I'd appreciate the opportunity to discuss this further and see how we can make things right for you. Please reach out at your convenience. Thank you, Craig Atchison - Service Manager - 714-823-4949

September 24, 2024

When I arrived to sign up for the service, the nearest date for service was in a few weeks, but the guys said that you can come in the morning, the next day and leave the car, and when they can, then they More

by VIKTORPD989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 24, 2024 -

Garden Grove Kia responded

Thank you for the recommendation! We're glad to hear our team at Garden Grove Kia could accommodate your schedule and provide quick service. We appreciate your support!

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