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Garden Grove Kia
Garden Grove, CA
3,336 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,336 reviews
August 11, 2020
A disaster with a bad headache!! The sales attendant was great! He had a great attitude and very knowledgeable about the vehicles. Unfortunately, I had a lot of issues on receiving my The sales attendant was great! He had a great attitude and very knowledgeable about the vehicles. Unfortunately, I had a lot of issues on receiving my vehicle and signing paper work. I agreed to a number to purchase a brand new vehicle and when I had to sign I was given a high number. My vehicle was not given on time like I was told and I had to deal with the frustration of not having a car to drive. If I could I would have tried going to a different dealership but I had to pre-order my car so I was limited on my options. More
by PrincessJ24
Verified CustomerEmployees Worked With
Kadin Espinosa
August 10, 2020
Kadin the sales attendant was wonderful. He made purchasing my new car a fun and enjoyable experience. My Sorento is exactly what I wanted! Thank you Garden Grove Kia! -Ashley purchasing my new car a fun and enjoyable experience. My Sorento is exactly what I wanted! Thank you Garden Grove Kia! -Ashley More
by ASHLEY4THEATER
Employees Worked With
Kadin Espinosa
August 10, 2020
Excellent! The crew is great. Chad Taylor is absolutely amazing to work with. Will continue to buy cars from Kia Garden Grove in the future. amazing to work with. Will continue to buy cars from Kia Garden Grove in the future. More
by BRANDONMSWINFORD
Employees Worked With
Other Employees :
Chris Mcgregor, Justin Fernandez, Dan Le, Roy Roberts, Abigail Nichols Nichols, Bryanna Crawford, Kadin Espinosa
August 08, 2020
This was my first car buying experience and it was so great I send everybody to this location! I felt no pressure in the decisions I was making and if anything I felt like my sales person was really tryi great I send everybody to this location! I felt no pressure in the decisions I was making and if anything I felt like my sales person was really trying to help me out financially in the best way possible. More
by lulygreen19
Employees Worked With
Chris Mcgregor, Bryanna Crawford, Kadin Espinosa
August 07, 2020
Always EXCELLENT service with Alexis.Very attentive to Always EXCELLENT service with Alexis. Very attentive to the need of the customer. Always has a pleasant attitude and always goes the extra mile. Than Always EXCELLENT service with Alexis. Very attentive to the need of the customer. Always has a pleasant attitude and always goes the extra mile. Thank you. More
by crochetgirl13
Employees Worked With
Alexis
August 04, 2020
In the service Department Luis was amazing ! He answered all my questions and the car was worked on and done in less then an hour. I felt it was a great service experience compared to other dealerships I ha all my questions and the car was worked on and done in less then an hour. I felt it was a great service experience compared to other dealerships I have gone to in the past. I will definitely be returning in the future. More
by angerqueen2000
Employees Worked With
Luis Mendoza
August 03, 2020
My New Car and GG Kia Internet Sales Associate Kadin was terrific, as was Sales Mgr Chris. Both were friendly and professional. We negotiated, I didn't feel overly pres Internet Sales Associate Kadin was terrific, as was Sales Mgr Chris. Both were friendly and professional. We negotiated, I didn't feel overly pressured and the overall outcome was great and my husband and I bought the car. More
by landerson11
Employees Worked With
Chris Mcgregor, Kadin Espinosa
August 01, 2020
I can't remember the name of the service lady, but she I can't remember the name of the service lady, but she was polite and nice. She did a great job. My lower rate is just because my car wasn't washed a I can't remember the name of the service lady, but she was polite and nice. She did a great job. My lower rate is just because my car wasn't washed after the service was completed. The service lady is not listed, so I picked anyone. More
by YSOTO44
Employees Worked With
Don't know the name
July 31, 2020
Service was great. Was greeted and assisted in a timely manner. I wish we could’ve gone through some recommendations together but was pleased with the service provided. Was a little disappointed about not manner. I wish we could’ve gone through some recommendations together but was pleased with the service provided. Was a little disappointed about not having the car wash service avails but seeing as in today’s climate it was understandable. More
by alexgomez46
Employees Worked With
