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Garden Grove Kia
Garden Grove, CA
3,336 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,336 reviews
August 17, 2020
The Finance and floor managers were Great to deal with! The process was quick and simple, no games. Would definitely purchase there again. Thank you The process was quick and simple, no games. Would definitely purchase there again. Thank you More
by ROLANDO2
Verified Customer
August 17, 2020
Rudy was so nice and explained everything well, only down fall was because of covid no shuttle service. Other than that all staff was friendly and I was offered water wich was perfect with the heat! fall was because of covid no shuttle service. Other than that all staff was friendly and I was offered water wich was perfect with the heat! More
by rodriguez_d18
Employees Worked With
Rudy
August 17, 2020
Emetrio was extremely helpful and worked well to help get the price I was comfortable with. I would definitely buy another car at Kia Garden Grove the price I was comfortable with. I would definitely buy another car at Kia Garden Grove More
by mgoldberg50
August 17, 2020
Excellent service friendly customer service listened to what I was looking for. I recommend whenever you are looking for Kia brand go see Et at GGKia. what I was looking for. I recommend whenever you are looking for Kia brand go see Et at GGKia. More
by OSORIONORAH
August 15, 2020
I had a great experience with Bryanna . She even came in on her day off to help me purchase my new stinger . One thing that I loved is that she was very responsive and professional during the whole process. on her day off to help me purchase my new stinger . One thing that I loved is that she was very responsive and professional during the whole process. If you are thinking of buying a car here don’t hesitate! I drove all the way from San Diego because they had the best price. Thank you Bryanna! And Garden Grove Kia ! Luis More
by LUIS
Employees Worked With
Finance manager was hilarious! Good guy , Chris Mcgregor, Bryanna Crawford
August 14, 2020
First time I went to Kia in Garden Grove, I did not know what to expect since Kia of Orange's employees were always very unprofesional and rude. No wonder why they closed their Doors!!! Rudy Cruz at Kia in what to expect since Kia of Orange's employees were always very unprofesional and rude. No wonder why they closed their Doors!!! Rudy Cruz at Kia in Garden Grove welcomed me with a very respectful & profesional way. He answered every question I had & he genuinely was concerned bout my car problems. Companies should hire more people like him. Even if I move , I will always come back to GG Kia for my services needs. Thank you Rudy Cruz More
by Mariannaa1997
Employees Worked With
Rudy ! He is very profesional and with a heart to serve.
August 14, 2020
First coming from Camarillo this dealership is in a very good location being right off the freeway. We were greeted immediately with professionalism and didn’t have to wait long our salesman . Kadin was ext good location being right off the freeway. We were greeted immediately with professionalism and didn’t have to wait long our salesman . Kadin was extremely helpful and professional. More
by ceservices
Employees Worked With
Kadin Espinosa
August 14, 2020
great service this is the second kia optima for me .. i am very satisfied with the car, and garden grove kia to serve me .. and my sales rep. abby & bryanna gave me this is the second kia optima for me .. i am very satisfied with the car, and garden grove kia to serve me .. and my sales rep. abby & bryanna gave me the best service, and there mgr. thank you kia !! More
by t_seaborn
Employees Worked With
abby, Bryanna Crawford
August 13, 2020
Kia of Garden Grove is great Staff is proffesional and cordial. Would definitely consider buying a Kia from Garden Grove in the future, Very honest and friendly staff. Will defin Staff is proffesional and cordial. Would definitely consider buying a Kia from Garden Grove in the future, Very honest and friendly staff. Will definitely visit them again. More
by TROOPERS5
Employees Worked With
August 13, 2020
customer service was great! friendly and clean environment the new location was easy to find. the service was great! I always enjoy coming in - bc im treated with respect. thank you GG kia! the new location was easy to find. the service was great! I always enjoy coming in - bc im treated with respect. thank you GG kia! More
by justineespinoza
Employees Worked With
Rudy and Luis in service
