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Garden Grove Kia

Garden Grove, CA

4.7
3,389 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,389 reviews

December 13, 2024

Wonderful customer service, knowledgeable service consultant. Highly recommended Garden Grove KIA for service as well as sales. More

by Pletrong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Franklin
Dec 16, 2024 -

Garden Grove Kia responded

Thank you for the glowing recommendation! We're delighted to hear that our team at Garden Grove Kia provided excellent service. We look forward to assisting you again in the future!

December 12, 2024

Pleasant fast enjoyable experience. Everyone was very professional and proficient. Thank you for helping me remedy my issue and I will be back. More

by PH71403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Dec 12, 2024 -

Garden Grove Kia responded

We're delighted to hear that your experience with Garden Grove Kia was pleasant and efficient! Our team is always here to help, and we look forward to welcoming you back in the future. Thank you for choosing us!

December 12, 2024

Love it had my oil change done there super fast and the technicians were very nice and friendly will definitely be doing my services there for now on More

by claudia
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Marcos
Dec 12, 2024 -

Garden Grove Kia responded

Claudia, we're delighted to hear that you had a great experience with our team at Garden Grove Kia! We look forward to seeing you for your future services.

December 11, 2024

Everything went very smooth. Khristina was very kind and helpful. Love my new car very much! More

by carlyhingst01
Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Garden Grove Kia responded

Congratulations on your new car, Carly! We're thrilled to know our team ensured a smooth process at Garden Grove Kia. Happy driving!

December 11, 2024

My salesman, Josh was very professional knew his business and we ended up with a great deal on the car. More

by gary.laufer8088
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh
Dec 11, 2024 -

Garden Grove Kia responded

Gary, we're delighted to hear that Josh provided you with a professional experience and helped secure a great deal at Garden Grove Kia. Thanks for choosing us!

December 11, 2024

Abraham and Gus took great care of me in my purchase of a new Carnival. More

by kelseyatorres
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abraham Choi, Gustavo
Dec 11, 2024 -

Garden Grove Kia responded

We are glad to hear that Abraham and Gus made a great team. Thank you for choosing Garden Grove Kia, and enjoy the Carnival!

December 10, 2024

ET was helpful and answered all of my questions. Freddy in finance did a great job getting us through the process as my husband was on a time crunch for work. More

by BPECKROACH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Garden Grove Kia responded

We're delighted to hear that ET and Freddy provided such helpful service during your visit to Garden Grove Kia. It's great they could accommodate your needs efficiently, especially with a tight schedule. Thank you for choosing us!

December 10, 2024

my service writer mr. Franklin was quite frankly the nicest person i have met at a dealer. I had a minor concern, he promptly took care of me and i was out in 15 minutes. More

by anaheimtransam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Franklin
Dec 10, 2024 -

Garden Grove Kia responded

We're delighted to hear that Mr. Franklin provided you with such a positive experience at Garden Grove Kia! It's wonderful knowing he addressed your concern promptly and efficiently. Thank you for choosing us, and we look forward to serving you again in the future!

December 10, 2024

This dealership offers good service but is very pricey. And coupons always come in the mail after I’ve already had my car serviced, which is frustrating. More

by Sjoo57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy from service dept
Dec 11, 2024 -

Garden Grove Kia responded

Thank you for sharing your feedback about Garden Grove Kia. We understand the frustration with timing on coupons and will work to improve this aspect of our service. We're glad to hear that you're satisfied with the quality, and we appreciate your input!

December 10, 2024

Met my price and my options request. No push no pressure. Friendly and made the process very easy and pain-free. More

by LORANNE.BAKER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elmer Miranda
Dec 11, 2024 -

Garden Grove Kia responded

Loranne, we're delighted to hear that your experience at Garden Grove Kia was smooth and pressure-free. Thank you for sharing your positive feedback!