Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Garden Grove Kia

Garden Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
3,431 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
Contact Dealership
View Awards

13731 Harbor Blvd

Garden Grove, CA

92843

Directions

By Type

Showing 3,431 reviews

October 04, 2024

MY experience was good, the guy who helped me was kind and provided me with the questions i asked. The only negative was the wait time. More

by bowmanm509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elias
Report | Print
Oct 04, 2024 -

Garden Grove Kia responded

Thank you for sharing your feedback with us! We're glad to hear that our team member at Garden Grove Kia was helpful and kind. We apologize for the wait time and appreciate your patience during the process.

October 04, 2024

We enjoyed our first experience having our new car serviced. The service person Luis Mendoza was very professional answerd all our questions. More

by steveurias
Recommend Dealer
Yes
Employees Worked With
Luis Mandoza
Report | Print
Oct 07, 2024 -

Garden Grove Kia responded

Steve, we're delighted to hear that Luis provided you with a professional and informative service experience at Garden Grove Kia. Thank you for sharing your positive feedback!

October 03, 2024

I was greeted by friendly staff. I was accepted for service although I walked in and did not have an appointment. I wouldn’t recommend it as the wait is long. Unfortunately I did not More

by ocortez83@icloud.com
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Oct 03, 2024 -

Garden Grove Kia responded

Thank you for sharing your experience with us at Garden Grove Kia! We're glad our team could accommodate you without an appointment and provide excellent service. We appreciate your understanding of the wait time, and we look forward to seeing you again!

October 03, 2024

The Sales & F&I team provided the best and most transparent buying experience I've had to date. Highly recommended. More

by austin249h
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Taylor
Report | Print
Oct 03, 2024 -

Garden Grove Kia responded

We're delighted to hear that our Sales & F&I team at Garden Grove Kia provided you with a transparent and positive buying experience. Thank you for the high recommendation!

October 03, 2024

Customer service was excellent. My vehicle's work was completed within the timeframe promised. You cannot compare the quality of service with any other dealership. It's worth the dr More

by Freddyrider65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Report | Print
Oct 03, 2024 -

Garden Grove Kia responded

Freddy, we're delighted to hear that our team at Garden Grove Kia provided excellent service and met your expectations. Thank you for making the drive from LA County; we appreciate your support!

October 03, 2024

Service was flawless, your dealership seem wonderful. My only issue, it was a little speedy... More

by mikebeihl55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Oct 04, 2024 -

Garden Grove Kia responded

Mike, thank you for leaving Garden Grove Kia a five-star review! We strive for flawless and efficient service. If you have any questions, please don't hesitate to reach out!

October 03, 2024

Excellent Service Amables serviciales No presión Honestos muy Gentiles supieron explicar todo con mucha claridad More

by carmensantama
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elmer Miranda
Report | Print
Oct 04, 2024 -

Garden Grove Kia responded

Carmen, gracias por compartir su experiencia positiva con el equipo de Garden Grove Kia. Nos alegra saber que ha recibido un servicio amable y claro. Estamos aquí para ayudarle cuando lo necesite!

October 03, 2024

Honest, communicated well, Cory was a great salesmen, not pushy, and undeeltstood my needs and requests for a fair price More

by jsekar23
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cory
Report | Print
Oct 04, 2024 -

Garden Grove Kia responded

We're delighted to hear that Cory provided you with an honest and understanding experience at Garden Grove Kia. Thank you for sharing your feedback!

October 03, 2024

Garden Grove Kia is a very good car dealer my experience there was a 10 the salespeople were very kind and helpful More

by danasigala777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corry
Report | Print
Oct 04, 2024 -

Garden Grove Kia responded

We're delighted to hear that your experience at Garden Grove Kia was a perfect 10! Our team takes pride in being kind and helpful, so thank you for recognizing their efforts. Safe driving ahead!

October 03, 2024

Cory , was helpful . Team was very helpful . I would recommend this dealship to others most def! More

by s2kking1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory
Report | Print
Oct 04, 2024 -

Garden Grove Kia responded

Thank you for recommending Cory and Garden Grove Kia! We are so glad you had a five-star experience.

1
...
27
28
29
...
344