Back

Garden Grove Kia

Garden Grove, CA

4.7
3,428 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
Contact Dealership

13731 Harbor Blvd

Garden Grove, CA

92843

Directions

By Type

Showing 3,431 reviews

October 08, 2024

Rebecca really took her time demonstrating all the cool unique features on my new Sorrento! More

by ceciliamussen
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca Nehez 5 stars
Oct 08, 2024 -

Garden Grove Kia responded

Congratulations on your new Kia Sorrento! We are delighted that Rebecca was helpful throughout the buying process at Garden Grove Kia. Thanks for your five-star review!

October 08, 2024

Rebecca made the process enjoyable and got me the deal and the car I was looking for. More

by michele.rans
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca and Frank
Oct 08, 2024 -

Garden Grove Kia responded

MIchaele, congrats from us all here at Garden Grove Kia on your new ride! We are happy to hear that Rebecca ensured a smooth buying process. Thank you for leaving us a five-star review!

October 08, 2024

Khristina made the process easy, fast, and enjoyable. I have already recommended Khristina and Kia Garden grove to my work colleagues. More

by simon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Garden Grove Kia responded

Simon, thank you for recommending Khristina and Garden Grove Kia to your colleagues! We're delighted to hear that the process was smooth and enjoyable. We appreciate your support!

October 07, 2024

Eric was very polite Eric was very polite Eric was very polite Eric was very polite More

by claude.pasquis
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric in Service
Nov 15, 2024 -

Garden Grove Kia responded

Claude, we are delighted to read your terrific feedback about Eric! Given the positive content of your review, it seems that your 2-star rating may have been accidental, but if there is anything else we can do for you, please don't hesitate to reach out. Thank you! Craig Atchison - Service Manager - 714-823-4949

October 07, 2024

It was one of the easiest transactions making a vehicle purchase. Everyone was very friendly and helpful. More

by LV2BHALO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Garden Grove Kia responded

We're delighted to hear that your vehicle purchase was smooth and enjoyable at Garden Grove Kia! Our team is always here to provide friendly and helpful service. Thanks for choosing us!

October 07, 2024

After calling closer dealerships and not getting any customer service, Garden Grove Kia answered my call and scheduled me within 2 days. Awesome! More

by GroundZer0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wblesther (Web)
Oct 07, 2024 -

Garden Grove Kia responded

We're delighted to hear that Garden Grove Kia could assist you promptly when others couldn't. Thank you for choosing us, and we're glad we could provide the service you were looking for!

October 06, 2024

We enjoyed our first experience having our new car serviced. The service person Khristina Esqueda was very professional answerd all our questions. More

by helen1290
Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Garden Grove Kia responded

We're delighted to hear that Khristina provided a professional and informative service experience at Garden Grove Kia. Thank you for sharing your positive feedback, and we look forward to assisting with any future needs!

October 06, 2024

Christian was very helpful and courteous. I felt comfortable with his presence, demeanor and professionalism. The gentleman that retrieved my vehicle had a very professional appearance with More

by valdez.satx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Oct 07, 2024 -

Garden Grove Kia responded

Thank you for sharing your experience at Garden Grove Kia! We're delighted to hear that Christian and our team made you feel comfortable with their professionalism, and we're glad you enjoyed the cappuccino in our waiting room. We appreciate your feedback and look forward to serving you again!

October 05, 2024

I like going here , it’s a little closer to my house. Christopher very was very nice More

by boxermama09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Oct 07, 2024 -

Garden Grove Kia responded

Thank you so much for leaving Christopher and Garden Grove Kia a five-star review!

October 05, 2024

Juan Campos at Garden Grove KIA is extremely knowledgeable and patient. If you go there ask for him you will not regret it. After I 4 test drives and varios other cars I finally made up my min More

by eriram352
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Campos
Oct 07, 2024 -

Garden Grove Kia responded

Thank you for sharing your experience with Juan at Garden Grove Kia! We're delighted to hear that his patience and knowledge made a positive impact on your car-buying journey. Enjoy your new vehicle, and we appreciate the recommendation!

...
27
...