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Garden Grove Kia

Garden Grove, CA

4.7
3,427 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,427 reviews

October 11, 2024

Great dealership. To the point and easy to work with. Javier and Mia were great to work with. Thank you More

by JG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Santos
Oct 11, 2024 -

Garden Grove Kia responded

JG, we're delighted to hear that Javier and Mia made your experience at Garden Grove Kia a positive one. Thanks for the kind words!

October 10, 2024

My experience with Garden Grove Kia was 10 stars one helped me with the purchase of the car and then the finance manager and or gentleman don’t know his name right off the bat, but my experience was gre More

by gennylclark64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan assisted me with the sale and the finance manager I don’t recall his name. They were both professional and excellent.
Oct 10, 2024 -

Garden Grove Kia responded

We're delighted to hear that your experience at Garden Grove Kia was exceptional and professional! Thank you for sharing this feedback, and we hope you're enjoying your new car.

October 10, 2024

Lease process was quick and hassle-free. Salespeople were nice and helpful. I had a good experience overall. More

by ANDYTHOMSEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Dennis
Oct 10, 2024 -

Garden Grove Kia responded

Andy, we're delighted to hear that your leasing experience was smooth and pleasant at Garden Grove Kia. Thank you for sharing your feedback!

October 10, 2024

I was very pleased with the customer service and courtesy Chris provided. He listened to my concerns and kept me updated throughout the repair process. More

by ekennethfischer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Franklin
Oct 10, 2024 -

Garden Grove Kia responded

We're so pleased to hear that Chris provided excellent service and kept you informed during your visit to Garden Grove Kia. Thank you for sharing your experience with us!

October 10, 2024

As soon as you walk in everyone is so attentive and friendly. Mia was amazing, not pushy, very charismatic and listened to what we wanted and were looking for. Paul was great, informative and down to e More

by tapnbeat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mia, Paul Park
Oct 10, 2024 -

Garden Grove Kia responded

We're delighted to hear that Mia and Paul made your daughter's first car-buying experience a positive one at Garden Grove Kia! Our team always aims to provide attentive and friendly service. Thank you for sharing this wonderful feedback!

October 10, 2024

This dealership is very clean, modern and well organized. Their waiting area is comfortable and inviting. More

by johnsterling17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox
Oct 11, 2024 -

Garden Grove Kia responded

John, we're delighted to hear you enjoyed the clean and modern atmosphere at Garden Grove Kia. Thanks for sharing your positive experience with us!

October 10, 2024

Friendly staff and great customer service. Knowledgeable and helpful. Great deals and lots of inventory. More

by bnrwoodworks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Najwa and kenny
Oct 11, 2024 -

Garden Grove Kia responded

We're delighted to hear that you had a positive experience with our friendly team at Garden Grove Kia! It's great to know you appreciated the service and selection. Thanks for choosing us!

October 10, 2024

10 stars. Professional, friendly and willing to go the extra mile. I would recommend your dealership to my friends, family, and people at my church More

by gennylclark64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
One and the finance gentleman I don’t remember his name and I don’t see Juan’s name listed thank you
Nov 15, 2024 -

Garden Grove Kia responded

Thank you for your kind words and recommendation! We're thrilled to hear about your positive experience with our team. It seems that your 3-star rating may have been accidental, but if there's anything else we can do for you, please feel free to reach out. Take care! Chad Clarke - Sales Manager - 714-823-4949

October 10, 2024

I walked in and was greeted professionally and warmly . Juan. was the sales person who helped me? I told him exactly what I wanted and he delivered with 10 stars I would refer my friends and my family to y More

by gennylclark64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan and the finance gentlemen. All get top scores. Everyone I saw and didn’t work with we’re all very professional and friendly, Chris Mcgregor
Oct 10, 2024 -

Garden Grove Kia responded

Thank you for sharing your experience with us at Garden Grove Kia! We're delighted to hear that Juan provided exceptional service and met all your needs. We appreciate the recommendation, and we look forward to assisting any friends or family you send our way!

October 10, 2024

It has been over 8 years since I have purchased a new car and was dreading the experience again since it usually takes so long. BUT with Garden Grove Kia, everything was fast AND efficient. All of the staff More

by escrowrc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Campos, Kenny
Oct 10, 2024 -

Garden Grove Kia responded

Thank you for sharing your experience! We're delighted to hear that our team at Garden Grove Kia made the car-buying process fast and efficient for you. Enjoy every moment with your new KIA Telluride, and feel free to reach out if there's anything else we can do for you!

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