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Garden Grove Kia

Garden Grove, CA

4.7
3,425 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,425 reviews

October 15, 2024

Service tech was professional and made sure I was fully satisfied! This is why I will continue to come to this dealership for all of my service in the future! More

by hummertribe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service dept
Oct 15, 2024 -

Garden Grove Kia responded

We're delighted to hear that our service tech provided you with a satisfying experience at Garden Grove Kia! We look forward to seeing you for all your future service needs.

October 15, 2024

This is my favorite dealership! It is quick and easy j literally bought my car in less then two hours , went in for service had the best rep helping me who was the kindest person I More

by JESSMILLET
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Sam Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service dept Jeremy or guys who name starts w a j he was there 10/12 and was the kindest human beings ever !!! Promote that man! Best service man ever , Chris Mcgregor
Oct 16, 2024 -

Garden Grove Kia responded

Jessmillet, we're delighted to hear that your experience at Garden Grove Kia was smooth and enjoyable! We'll make sure to pass on your kind words to Jeremy. Thank you for recommending us!

October 15, 2024

Eric was great to work with. Very polite and had great communication to let me know about the progress of the work being done on my vehicle. More

by eeperez519
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Martinez
Oct 16, 2024 -

Garden Grove Kia responded

We're delighted to hear that Eric provided excellent service and kept you informed throughout the process at Garden Grove Kia. Thank you for sharing your experience with us!

October 14, 2024

Excellent service. The service team is professional, knowledgeable, and courteous. Thank you, Garden Grove Kia! More

by NUTMEG448
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Oct 15, 2024 -

Garden Grove Kia responded

We're delighted to hear that our service team at Garden Grove Kia provided you with excellent care. Thank you for the kind words and support!

October 14, 2024

I purchased my vehicle from this dealership and have service done at this dealership. I’m happy and satisfied with everything this dealership has done for me. More

by JHO4343
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance department
Oct 15, 2024 -

Garden Grove Kia responded

Thank you for sharing your satisfaction with Garden Grove Kia! We're delighted to hear that both your purchase and service experiences have been positive. We look forward to continuing to serve you in the future!

October 14, 2024

Andrea is nice. She was a great listener. She is friendly. She had good follow up. More

by melody.bair
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elias Zepeda
Oct 15, 2024 -

Garden Grove Kia responded

Melody, thank you for leaving Garden Grove Kia a review and sharing your kind regards for Andrea. Please let us know if you need anything else!

October 12, 2024

Quick, knowledgable service and on time for the appointments. Worked with us on pricing also More

by deanwcbr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Garden Grove Kia responded

Thank you for stopping by to leave Garden Grove Kia a wonderful review!

October 11, 2024

Great dealership. To the point and easy to work with. Javier and Mia were great to work with. Thank you More

by JG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Santos
Oct 11, 2024 -

Garden Grove Kia responded

JG, we're delighted to hear that Javier and Mia made your experience at Garden Grove Kia a positive one. Thanks for the kind words!

October 11, 2024

Garden Grove Kia was friendly and I liked the relaxed atmosphere. Cory, the internet manager and Kenn, the sales manager made my experience easy and hassle free. Thank you Garden Grove Kia!!!! More

by Joanigee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory, internet manager and Kenn the finance manager
Oct 13, 2024 -

Garden Grove Kia responded

We're delighted to hear that Cory and Kenn made your experience at Garden Grove Kia easy and enjoyable. Thanks for the kind words!

October 10, 2024

My experience with Garden Grove Kia was 10 stars one helped me with the purchase of the car and then the finance manager and or gentleman don’t know his name right off the bat, but my experience was gre More

by gennylclark64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan assisted me with the sale and the finance manager I don’t recall his name. They were both professional and excellent.
Oct 10, 2024 -

Garden Grove Kia responded

We're delighted to hear that your experience at Garden Grove Kia was exceptional and professional! Thank you for sharing this feedback, and we hope you're enjoying your new car.

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