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Garden Grove Kia

Garden Grove, CA

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Employees
Reviews
Vehicles
4.7
3,389 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,389 reviews

December 16, 2024

Since I bought my car j always take it this dealer always adds promised car wash and the people really cards for the customers More

by jorah316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher in service
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Dec 17, 2024 -

Garden Grove Kia responded

We're delighted to hear that you consistently enjoy your visits with us at Garden Grove Kia. Our team is committed to providing excellent service and ensuring our customers feel valued. Thanks for choosing us!

December 16, 2024

James did a great service he was helpful and great customer service thank you James More

by adrian James
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Dec 17, 2024 -

Garden Grove Kia responded

Thank you for the shoutout to James! We appreciate your support here at Garden Grove Kia.

December 15, 2024

Easy to check in and get service done. The staff here are competent and professional. They check in with you throughout your appointment. The lobby area has a great atmosphere and was fine More

by HAILEY_SHIN
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Franklin
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Dec 16, 2024 -

Garden Grove Kia responded

Thank you for sharing your experience with us at Garden Grove Kia, Hailey! We're delighted to hear that Chris and our team provided a professional and comfortable service visit. We appreciate your trust in us, and we're here whenever you need assistance!

December 15, 2024

Elias was very helpful and answered all my questions, he was very professional and detailed. More

by rayquevedo99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elias
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Dec 16, 2024 -

Garden Grove Kia responded

Thank you for sharing your feedback with our team at Garden Grove Kia! It's great to hear Elias was very helpful and answered all of your questions with professionalism and detail. Happy driving!

December 14, 2024

Check-in was quick as always and communication good during the wait time. The lobby has a very pleasant atmosphere which makes waiting so much easier. Bathroom is always clean. At checkout, all my ques More

by kornelia.grant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
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Dec 16, 2024 -

Garden Grove Kia responded

Kornelia, thank you for sharing your experience with us at Garden Grove Kia! We're delighted to hear that our team made the process smooth and comfortable for you. We look forward to seeing you again soon!

December 13, 2024

It was clean, professional environment and I would definitely recommend buying a car from this dealer. More

by omar.madrigal
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Web Espinosa
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Dec 16, 2024 -

Garden Grove Kia responded

Omar, we're delighted to hear you had a positive experience at Garden Grove Kia! Thank you for recommending us.

December 13, 2024

So far my experience here at this dealership has been pleasant. With the exception of one particular service advisor. However, upon asking for someone else, I was helped with great customer care & servic More

by cmlbocanegra
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy, Chris
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Dec 16, 2024 -

Garden Grove Kia responded

We're glad to hear that your experience at Garden Grove Kia has been pleasant overall. It's great to know our team was able to provide you with excellent customer care after the initial hiccup. Thank you for sharing your feedback!

December 13, 2024

The process was quick, straightforward, and very personable. We recommend this dealership to those looking to purchase a quality vehicle. More

by lovinglai2019
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca
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Dec 13, 2024 -

Garden Grove Kia responded

Thank you for recommending Garden Grove Kia! We're delighted to hear that your experience was quick and personable. Enjoy your new vehicle, and we hope to see you again in the future!

December 13, 2024

Friendly and efficient. Easy communication. Enjoyed coffee while waiting. Chris answered all of our questions and went above and beyond. More

by m.ballis
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
chris franklint
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Dec 13, 2024 -

Garden Grove Kia responded

We're delighted to hear that Chris and the team at Garden Grove Kia provided such a friendly and efficient experience. Enjoy your new ride!

December 13, 2024

Perfect sales person with a positive attitude toward every one, no matter who you are and what gender. I love the people. I’ll give it a Bravo Zulu More

by phyllis.cornwall50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Garden Grove Kia responded

Thank you for the support! We're delighted to hear that our team at Garden Grove Kia made such a positive impression. We appreciate your support and look forward to serving you again in the future!

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