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Garden Grove Kia
Garden Grove, CA
3,400 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,400 reviews
October 25, 2024
I brought my car in for the ignition recall and suspected oil issue. even though they typically ony do services on Saturday, they still looked at my car. Awesome customer service! They made me feel valued! oil issue. even though they typically ony do services on Saturday, they still looked at my car. Awesome customer service! They made me feel valued! More
by cheryldulong
Verified Customer
October 25, 2024
My service consultant was Jeremy Fox. Exceeded my expectations and was helpful and accommodating since I did not have a scheduled appointment. Friendly staff, professional, helpful, accom Exceeded my expectations and was helpful and accommodating since I did not have a scheduled appointment. Friendly staff, professional, helpful, accommodating, respects a customer’s time frame, organized, clean. More
by MELANIEVASQUEZ4
Employees Worked With
Jeremy Fox
October 25, 2024
Came in for a scheduled appointment of which Garden Grove were able to assist with multiple procedures. Once arrive was a quick check in and provided me with options while awaited for my service to be Grove were able to assist with multiple procedures. Once arrive was a quick check in and provided me with options while awaited for my service to be done. More
by Chris T
Employees Worked With
Eric
October 24, 2024
Don’t let them trick you into signing something you don’t need. They will rip you off!! need. They will rip you off!! More
by kprayad
Employees Worked With
Other Employees :
Chris Mcgregor, Kadin Espinosa, Brandon Dennis
October 24, 2024
Very fast and detailed when it comes to helping you figure out what is wrong with your car and what services will be required the next time around. figure out what is wrong with your car and what services will be required the next time around. More
by FERNANDO.MAYA
Employees Worked With
Other Employees :
Christopher , Justin Fernandez
October 23, 2024
Excellent customer service. Aldo is an amazing seller agent, always looking the best for the client. Best experience ever in this dealership. Aldo is an amazing seller agent, always looking the best for the client. Best experience ever in this dealership. More
by bertechoperations
October 23, 2024
All the staff are very friendly. I received excellent treatment from the sales staff, especially Najwa. and the finance department as well. I received excellent treatment from the sales staff, especially Najwa. and the finance department as well. More
by baudiliom
Employees Worked With
Najwa Ayoub
