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Garden Grove Kia

Garden Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
3,686 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,686 reviews

March 13, 2025

Enjoyed my first visit to Kia of Garden Grove. My service writer, Jeremy, was top notch and got all of my issues resolved so incredibly quickly! I always dreaded going to dealerships but absolut More

by suezq4u_92886
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy in Service and Eric Hardin
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Mar 14, 2025 -

Garden Grove Kia responded

Thank you for sharing your experience with us at Garden Grove Kia! We're delighted to hear that Jeremy provided top-notch service and made your visit a positive one. We appreciate the recommendation and look forward to serving you in the future!

March 12, 2025

I came in for my recall. Luis was wonderful and very kind. I even received a free car wash! More

by Imzadi62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Mar 12, 2025 -

Garden Grove Kia responded

Thanks for the feedback! We are glad to hear that our Garden Grove Kia team provided excellent service for your recall. Luis will appreciate the shoutout!

March 12, 2025

ET was great! He was huge in helping get the deal done. Great work ET. More

by jeremydjass
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul
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Mar 12, 2025 -

Garden Grove Kia responded

Thank you for your business and kind words for ET! We hope to see you again at Garden Grove Kia.

March 12, 2025

Jeremy was amazing and so easy to work with, I’ll him with all my vehicles going forward More

by ca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Mar 12, 2025 -

Garden Grove Kia responded

It was our pleasure to assist you. Thank you from all of us here at Garden Grove Kia!

March 12, 2025

Comfortable waiting room, My car was ready at time that was given. Chris was very nice and helpful when I arrived. More

by ipowderu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in Service
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Mar 13, 2025 -

Garden Grove Kia responded

We're delighted to hear that Chris and the team at Garden Grove Kia provided a comfortable experience for you. Thank you for sharing your positive feedback, and we're glad everything was ready on time!

March 10, 2025

Fast service, good customer service. Luis was very helpful. Will definitely be back for all service needs. More

by carmenreutershan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Mar 10, 2025 -

Garden Grove Kia responded

We're delighted to hear that Luis provided such helpful service during your visit to Garden Grove Kia! Thank you for choosing us, and we look forward to assisting with all your future service needs.

March 10, 2025

Jeremy is my advisor and I am always glad to have his assistance each time! More

by dianaaparkk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service - Jeremy Fox
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Mar 10, 2025 -

Garden Grove Kia responded

We are glad to hear that Jeremy has been great to work with. Thank you for being a loyal client of Garden Grove Kia.

March 08, 2025

From start to finish, everything was great and met my expectations. Would highly recommend! We’re from Texas and needed someone reliable, and the service department made it so easy to work with, I’ll tru More

by cardenasjra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox Service Advisor
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Mar 10, 2025 -

Garden Grove Kia responded

We're delighted to hear that our service department at Garden Grove Kia met your expectations and made the process easy for you. Thank you for recommending us, and we look forward to taking care of all your vehicles in the future!

March 08, 2025

Luis Was Great. Kept Me Inform of What Was going on with my car Great Service More

by bellmaggie730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Mar 10, 2025 -

Garden Grove Kia responded

We couldn't ask for a better review of Luis and Garden Grove Kia. Thanks so much!

March 08, 2025

At first they appeared good and then they start scamming the daylights out of you. Before getting services they highly reccomend you need. Contact other dealerships first just to verify. More

by CM23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember.
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Mar 10, 2025 -

Garden Grove Kia responded

It's concerning to hear about your experience, and we certainly don't intend for our recommendations to come across as anything but helpful. We value transparency and would like the opportunity to address any misunderstandings or concerns you have. Please feel free to reach out so we can discuss this further. Thank you, Craig Atchison - Service Manager - 714-823-4949

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