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Garden Grove Kia

Garden Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
3,394 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,394 reviews

November 12, 2024

Excellent service, friendly environment, very helpful, and quick service. Kenny and Juan made the experience truly easily and stress-free More

by shandacarrasco89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan, Keeny
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Nov 13, 2024 -

Garden Grove Kia responded

We're delighted to hear that Kenny and Juan made your experience at Garden Grove Kia easy and stress-free! Thank you for highlighting our excellent service, friendly environment, and quick assistance. We appreciate your feedback!

November 11, 2024

The service here is always excellent . Comfortable waiting area. I have worked with Chris in the service department several times. He’s excellent. More

by CHERIPALMER23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris - Service Department
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Nov 11, 2024 -

Garden Grove Kia responded

Thank you for sharing your experience with us at Garden Grove Kia! We're delighted to hear that Chris and our service team consistently provide excellent service. We appreciate your support and look forward to serving you again soon!

November 09, 2024

Kristina was great! She helped find the car I wanted and delivered it same day. More

by trevor.puetz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Garden Grove Kia responded

Kristina will appreciate the shout-out, Trevor! Thank you for choosing Garden Grove Kia. Safe travels!

November 08, 2024

Went to Service department, for a recall, overall, I am satisfied with the service, I would appreciate a better communication, no shuttle service, the use a rideshare for only 5 miles, they need to cover a More

by olgazway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Web Lesther
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Nov 15, 2024 -

Garden Grove Kia responded

Thank you for sharing your feedback about the service department at Garden Grove Kia. We're glad to hear you're satisfied overall, and we appreciate your suggestions regarding communication and rideshare distance. Your input helps us improve, and we're looking forward to serving you again in the future!

November 08, 2024

They have a good customer service and workers are efficient and helpful. I had a good experience! More

by kevincjung01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Nov 08, 2024 -

Garden Grove Kia responded

Thank you for your confidence in Garden Grove Kia! We appreciate your business, Kevin.

November 08, 2024

Dealership was very nice. Friendly staff. Khristina was a huge help and it was a great experience overall. More

by Brianna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Taylor
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Nov 08, 2024 -

Garden Grove Kia responded

Brianna, we're delighted to hear that Khristina and the team at Garden Grove Kia made your experience a great one! Thanks for sharing your feedback with us.

November 08, 2024

Great people! Especially appreciated all the work that Kristina the the sales person put in. She made the transaction quick and easy. More

by tdaniels2250
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Garden Grove Kia responded

We're delighted to hear that Kristina made your experience at Garden Grove Kia quick and easy! Thank you for the positive feedback, and we hope you're enjoying your new vehicle.

November 07, 2024

Aldo helps us find what we were looking for for our baby who is on his way and attended us excellent, thank you Aldo for attention More

by ghernan86@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Garden Grove Kia responded

We're delighted to hear that Aldo provided excellent assistance in finding the perfect vehicle for your growing family at Garden Grove Kia. Thank you for choosing us!

November 07, 2024

Aldo was a very kind person and helped us find what we needed for our baby who is on his way Thanks Aldo More

by ghernan86@yahoo.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2024 -

Garden Grove Kia responded

We're delighted to hear that Aldo provided such helpful service at Garden Grove Kia! Congratulations on the upcoming addition to your family, and thank you for choosing us.

November 07, 2024

The dealer had the exact car I wanted and Abraham was very easy to work with. The process was quite smooth because of the team there. More

by rayacolar30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abraham
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Nov 07, 2024 -

Garden Grove Kia responded

We're delighted to hear that Abraham and the team at Garden Grove Kia made your car-buying experience smooth and enjoyable. Thank you for choosing us, and enjoy your new ride!

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