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Garden Grove Kia
Garden Grove, CA
3,394 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,394 reviews
November 14, 2024
This was our first leasing experience-- we'd been researching a Kia Sportage for a while and knew it was the right type of vehicle for us, but we didn't know the difference between options. When we c researching a Kia Sportage for a while and knew it was the right type of vehicle for us, but we didn't know the difference between options. When we came to this dealership, Javier was extremely knowledgeable and gave us the space and answers we needed to make the right decision. We couldn't be more excited and happy with our car! Every step of the process was streamlined as we took time to weigh our package options and read the fine print. We're so grateful that Javier was the one walking us through the process. We also got a full run-through of the car's features and functions after signing. Can't say enough good things about this location and Javier's helpfulness! More
by briank
Verified CustomerEmployees Worked With
Javier
November 13, 2024
A very nice experience. The sales representative Cesar Hernandez was very helpful and tentative to our needs. Thanks for a nice car buying experience. Will come back agai The sales representative Cesar Hernandez was very helpful and tentative to our needs. Thanks for a nice car buying experience. Will come back again. More
by numb65
Employees Worked With
Cesar Hernandez
November 13, 2024
I’ve been to a couple Kia dealerships before and Garden Grove is the best one of them all. First off, they didn’t upsell me on any packages. And when I got my first maintenance done, they were able to hold Grove is the best one of them all. First off, they didn’t upsell me on any packages. And when I got my first maintenance done, they were able to hold my car until I returned to pick it up. No rush on my part. More
by jessie.s
Employees Worked With
Caesar, Eric
November 13, 2024
I would rate Garden Grove Kia five stars for their great customer service, and for being prompt in diagnosing and repairing my vehicle on short notice. I also liked that they kept me informed while the car customer service, and for being prompt in diagnosing and repairing my vehicle on short notice. I also liked that they kept me informed while the car was in the shop. More
by EMD
Employees Worked With
Eric in the service department
November 12, 2024
Andrea was wonderful… great team! Would recommend to anyone looking for a new or used vehicle! Would recommend to anyone looking for a new or used vehicle! More
by goofy
Employees Worked With
