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Garden Grove Kia

Garden Grove, CA

4.7
3,390 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,390 reviews

November 14, 2024

Love the texting option with vehicle status. Pick up was quick and easy! Ddd ddd More

by futurefuentes1357
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jeremy
Nov 14, 2024 -

Garden Grove Kia responded

We are glad to hear that our team provided a quick and easy servicing experience. Thanks for choosing Garden Grove Kia!

November 14, 2024

Garden Grove Kia's staff provided a personal friendly car buying experience. They spent time going over all the Sorento's features and answered all our questions. Thank you to Javier and Kenny!' More

by lori.e.goodfriend
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Javier Santos
Nov 14, 2024 -

Garden Grove Kia responded

Thank you for sharing your experience with us! We're delighted to hear that Javier and Kenny made your visit at Garden Grove Kia informative and enjoyable. Enjoy all the features of your new Kia Sorento!

November 14, 2024

Very helpful, keeping you informed and good at explaining what the problems are on the vehicle More

by bang56875
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Yes
Employees Worked With
Chris Franklin
Nov 14, 2024 -

Garden Grove Kia responded

Thank you for the kind words about our service at Garden Grove Kia! See you next time!

November 14, 2024

Service adviser did great. Was very friendly, helpful, and communicated well. Service was also done quick which was appreciated. More

by Maxckssls
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Luiz Mendoza
Nov 15, 2024 -

Garden Grove Kia responded

We're delighted to hear that our service adviser provided a friendly and efficient experience at Garden Grove Kia. Thank you for sharing your positive feedback, and we look forward to assisting you again in the future!

November 14, 2024

E. Torrez was amazing. He greeted me right away and helped me throughout the entire trade in process. He made me feel comfortable and was able to work out a great deal for me. More

by jessica.olague10
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Garden Grove Kia responded

Jessica, we're delighted to hear that E. Torrez made your trade-in experience smooth and comfortable at Garden Grove Kia! Thanks for sharing your positive feedback with us. Enjoy the great deal on your new vehicle!

November 14, 2024

Mia was amazing to work with. She was personal and friendly. The shopping experience was easy and informative. They worked with me on my needs and I am a happy owner of a KIA EV 9 More

by Vansgirl1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mia Mendez
Nov 15, 2024 -

Garden Grove Kia responded

We're delighted to hear that Mia made your experience at Garden Grove Kia so enjoyable and informative! Congratulations on becoming a happy owner of a KIA EV 9. If you need anything else, we're here for you!

November 14, 2024

This was our first leasing experience-- we'd been researching a Kia Sportage for a while and knew it was the right type of vehicle for us, but we didn't know the difference between options. When we c More

by briank
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Javier
Nov 15, 2024 -

Garden Grove Kia responded

We're delighted to hear that your first leasing experience at Garden Grove Kia was such a positive one! It's fantastic that Javier provided the knowledge and support you needed to make an informed decision on your new Kia Sportage. Enjoy all those features, and thank you for choosing us!

November 13, 2024

A very nice experience. The sales representative Cesar Hernandez was very helpful and tentative to our needs. Thanks for a nice car buying experience. Will come back agai More

by numb65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Hernandez
Nov 13, 2024 -

Garden Grove Kia responded

We're delighted to hear that Cesar provided a helpful and attentive experience at Garden Grove Kia. Thank you for choosing us, and we look forward to welcoming you back in the future!

November 13, 2024

I’ve been to a couple Kia dealerships before and Garden Grove is the best one of them all. First off, they didn’t upsell me on any packages. And when I got my first maintenance done, they were able to hold More

by jessie.s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caesar, Eric
Nov 13, 2024 -

Garden Grove Kia responded

Thank you for sharing your experience with Garden Grove Kia! We're delighted to hear that our team provided a hassle-free and accommodating service. We appreciate your support and look forward to assisting you in the future!

November 13, 2024

It was efficient and they were courteous and timely. I appreciate their service and promptness. More

by sandyt1007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Web
Nov 13, 2024 -

Garden Grove Kia responded

We appreciate the stellar review here at Garden Grove Kia!

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