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Garden Grove Kia

Garden Grove, CA

4.7
3,389 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,389 reviews

December 20, 2024

I was supposed to meet with Chad, but he only said hi and had a salesman handle everything More

by ieappraiser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chad Clarke
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2024

Luis was amazing, super helpful and knowledgeable, I never have an issue whenever I have a service! More

by bcunill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Dec 20, 2024 -

Garden Grove Kia responded

Thank you so much for leaving Garden Grove Kia a five-star review! We are happy to hear that Luis was helpful. See you next time!

December 19, 2024

The best experience ever, Javier was a great salesperson and very patient with us, and our finance guy was fantastic. Will definitely return for another car in 2 yests More

by Danomx11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier
Dec 19, 2024 -

Garden Grove Kia responded

We're delighted to hear that Javier and the finance team made your experience at Garden Grove Kia so positive! Thank you for choosing us, and we look forward to seeing you again in a couple of years.

December 19, 2024

Everyone is polite and did a great job getting the vehicle in and out of there. More

by ASN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 19, 2024 -

Garden Grove Kia responded

Thank you so much for your kind words! We appreciate your business here at Garden Grove Kia.

December 19, 2024

I was very happy with the dealership. Got a fair price for the new vehicle and a fair price for the trade-in. Corey was very helpful and not pushy. More

by theonlywinner
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul, the f&I guy
Dec 19, 2024 -

Garden Grove Kia responded

We're delighted to hear you had a positive experience at Garden Grove Kia and that Corey provided helpful service without any pressure. Enjoy your new vehicle, and thank you for choosing us!

December 18, 2024

i love the service here at Kia Dealership G. G! Webb was very efficient and on time with my maintanance schedule ! He kept me up to date with my service and gave me a great details on how to fo More

by ELIZA01142011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Webb
Dec 18, 2024 -

Garden Grove Kia responded

Thank you for sharing your positive experience with us at Garden Grove Kia, Eliza! We're delighted to hear that Webb and our service department provided efficient and informative assistance. We appreciate your support, and we'll be here whenever you need us next!

December 18, 2024

The service was exceptional, faster than I expected the Service manager provided free car wash. More

by pastorbriscoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Fra/ P460*W*
Dec 18, 2024 -

Garden Grove Kia responded

We're elated to hear that your Garden Grove Kia experience was a smooth success! Thank you for the 5-star review. Safe travels!

December 18, 2024

Super responsive on questions, clear on terms, seamless transaction, minimum time at dealership, Andrea and Paul were great! More

by Bernadette
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul
Dec 18, 2024 -

Garden Grove Kia responded

Bernadette, we're delighted to hear that Andrea and Paul made your experience at Garden Grove Kia smooth and efficient. Thanks for the fantastic feedback!

December 18, 2024

The salesman worked hard to get us a deal but when we went take the car away they switched it for the one that had a dent. I was specifically told I would be getting the identical car without the dent . More

by johnclements194
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Juan
December 17, 2024

Jeremy was very helpful and accommodating. I was able to get my vehicle serviced and cleaned which was nice. More

by VRHSPLASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Dec 17, 2024 -

Garden Grove Kia responded

We're delighted to hear that Jeremy provided helpful and accommodating service during your visit to Garden Grove Kia. It's great you were able to get your vehicle serviced and cleaned! Thanks for sharing this positive experience with us.

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