Garden Grove Kia

The customer service experience at Garden Grove Kia was exemplary. The staff demonstrated professionalism, kindness, and respect throughout our interaction. Jeremy, in particular, provided outstanding assi exemplary. The staff demonstrated professionalism, kindness, and respect throughout our interaction. Jeremy, in particular, provided outstanding assistance and was efficient in addressing our needs. More

Service staff are always informative and kind. Always done in a timely manner. Waiting area is always clean. Always done in a timely manner. Waiting area is always clean. More

They always are pleasant and helpful. Luis is awesome, he is very attentive and thorough. Luis is awesome, he is very attentive and thorough. More

honest dealer that was responsive to the car I wanted and in meeting my family where needed to be price and package wise. in meeting my family where needed to be price and package wise. More

Although Garden Grove Kia was 94 miles from my residence, they were found on the internet as a dealership that might place a factory order for a specific trim line and options the otherwise was difficult to they were found on the internet as a dealership that might place a factory order for a specific trim line and options the otherwise was difficult to find in Southern California. Once the sales staff knew I was firm in what I wanted and such a vehicle was not to be found in any inventory for over 500 miles, they suggested I make a factory pre-order through them with a modest downpayment. I was able to take possession of my new vehicle 29 days later. I was updated throughout the process by both email and text messages during that time span. Sales representative, ET Torrez, was especially supportive in keeping me informed all the way through the procurement process, including helping setup the driver interface with the car and explained many of the functions and controls the vehicle had installed. My personal thanks go to him who made this vehicle purchase experience a stress-free pleasant one. More

Mia helped us out right away. She understand our needs and was patient with us. She understand our needs and was patient with us. More

Chris was extremely helpful in making sure all of my vehicle’s service needs were met in a timely manner. vehicle’s service needs were met in a timely manner. More

My family and I came to Garden Grove Kia after we had a bad experience at a different Kia dealership in regards to the undisclosed dealer add-ons. After leaving the first dealership I had price in mind tha bad experience at a different Kia dealership in regards to the undisclosed dealer add-ons. After leaving the first dealership I had price in mind that I wanted to pay with no additional add-ons. I called Mia Mendez our saleswoman and told her the price I was willing to pay, after talking to her sales manager she text me back promptly and said they would do the deal. I made sure with Mia before driving 3 hours that there would not be any surprises when we got there and she confirmed that. Mia was very polite and professional through out the entire buying process. I had one issue on my purchase agreement that needed to be fixed, with the help from Mia and the GM Chad Clarke, they were able to accommodate me and resolve the issue. Garden Grove Kia is a honest trustworthy dealership. I believe they strive for excellence, and treat their customers with utmost importance. I would not hesitate to buy another Kia from Garden Grove Kia, they have earned my business and recommendation. I hope this review helps others looking to purchase a Kia. Look no further than Garden Grove Kia, and ask for Mia. You will not be disappointed and I believe you will leave a satisfied customer as I am. More