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Garden Grove Kia

Garden Grove, CA

4.7
4,021 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 4,021 reviews

January 15, 2026

Very nice people and helpful. Only thing was that I was told 1.5 hours and could be a “little” longer but it ended up being 3 hours long which was double initial time.. More

by MrG94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristopher
Jan 15, 2026 -

Garden Grove Kia responded

Thank you for your feedback. While we're glad you found our team helpful, we apologize for the longer-than-expected wait. We'll review this internally to enhance our accuracy moving forward. We hope you still choose Garden Grove Kia Service again in the future!

January 15, 2026

My sales experience was outstanding. Javier Santos, my sales rep, made the process seamless and easy from the start. I’ve purchased many cars over the years and this was the most straigh More

by dwightstirling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Santos
Jan 15, 2026 -

Garden Grove Kia responded

It's awesome to hear that Javier made your experience so seamless and enjoyable! We truly appreciate your recommendation and hope to see you in the future. Congratulations on your new car! - The Garden Grove Kia Team

January 15, 2026

I went for an oil change and recall. I had a gift card for $50 and they said i couldn’t use it because the oil change is more expensive than the regular oil change. That makes no sense. More

by SAULRAMIREZ45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
January 14, 2026

Service adviser was helpful and courteous. Respected my timeframe I had that day. Thank you More

by SCULLYGIRL25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant
Jan 14, 2026 -

Garden Grove Kia responded

We are glad to hear that our service team provided efficient support. Thanks for choosing Garden Grove Kia!

January 14, 2026

Abraham was outstanding! Stress-free and explained everything clearly. Friendly attitude made a great difference in deciding on upgrading our lease. Very pleased and highly r More

by aguzman2012
Recommend Dealer
Yes
Employees Worked With
Abraham Choi
Jan 15, 2026 -

Garden Grove Kia responded

Thank you for your recommendation of Abraham! It's wonderful to hear he made the leasing process stress-free and clear. We hope to work with you again at Garden Grove Kia!

January 13, 2026

My car had to be towed to dealer due to coolant leaking. Luis contacted me when my car arrived and continued good communication every step of my car repair. More

by AKIM240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis, service department
Jan 13, 2026 -

Garden Grove Kia responded

Thanks for the review! We're happy to hear Luis took such good care of you and your vehicle at Garden Grove Kia!

January 11, 2026

Wblester was very professional and helpful with my concerns and assisting me with getting my car serviced. More

by lpousima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wblester Espinoza
Jan 12, 2026 -

Garden Grove Kia responded

Thank you for your kind words about Wblester and our service team! We look forward to seeing you again at Garden Grove Kia Service Center!

January 08, 2026

I went to Garden Grove Kia on Tuesday (Jan 6th) for routine maintenance for my car, everthing went good. I was helped by Christopher, he was helpful and respectful. More

by ANTONIOSANDERSJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Jan 08, 2026 -

Garden Grove Kia responded

Thank you for sharing your positive experience with Christopher and the team at Garden Grove Kia. We appreciate your business and look forward to seeing you again!

January 08, 2026

I had a terrific experience at Garden Grove Kia. My salesman, Javier, made the car-buying process, simple and enjoyable. He formed a rapport with me immediately and made me feel important and valued More

by dwightstirling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Santos
Jan 08, 2026 -

Garden Grove Kia responded

Congratulations on your new ride! We're pleased to hear Javier and the team made the experience seamless from start to finish. See you next time at Garden Grove Kia, Dwight!

January 08, 2026

I had an exceptional experience at Garden Grove Kia, and I truly want to take a moment to recognize the incredible people who made it possible. First and foremost, my biggest and most heartfelt thank you More

by iammissmerv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nashwa, Hugo, Paul
Jan 09, 2026 -

Garden Grove Kia responded

We're truly grateful for your glowing review! It's fantastic to hear that Nashwa, Mr. Hugo, and Mr. Poul made your experience so positive. Thank you for recommending Garden Grove Kia!

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