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Garden Grove Kia
Garden Grove, CA
3,461 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,461 reviews
January 23, 2025
I waited 4hours more for recall-repairing. Manager said 2and half hours or 3hours. Until 3hours more no comment to me, when I ask about fixxing and time, he visited repair man and ask. then Manager said 2and half hours or 3hours. Until 3hours more no comment to me, when I ask about fixxing and time, he visited repair man and ask. then said more 30 mins. After 30 Mins, when i asked, manager visited again and told me another 30mins.. I waited so long time without any explains by text or phone call etc. whole of my morning time was gone. More
by shengmin2014
Verified CustomerEmployees Worked With
Christopher
January 22, 2025
Cory was so nice , polite and caring . Wanted to make sure i love our car. And all my aspects were meet. Excellent service! Wanted to make sure i love our car. And all my aspects were meet. Excellent service! More
by LINDA_ANGEL1002
January 22, 2025
Kristina was fabulous. I told her what my payments needed to be and she met every criteria that we needed. And was so friendly. I told her what my payments needed to be and she met every criteria that we needed. And was so friendly. More
by kyleandkaylee
January 22, 2025
1/21/25 Service was on time, they provided a complimentary uber ride withi 5 miles so the wife and I went to breakfast. The return uber lift is not free tho. Cat service maintenance was done qui complimentary uber ride withi 5 miles so the wife and I went to breakfast. The return uber lift is not free tho. Cat service maintenance was done quickly along with a complimentary car wash. Eric was nice and helpful the man the helped us. More
by josephgdeleon
Employees Worked With
Eric
January 21, 2025
I brought my car to Garden Grove Kia for recalls and an oil change, and they went above and beyond by also washing my car. The service was quick, professional, and exceeded my expectations. oil change, and they went above and beyond by also washing my car. The service was quick, professional, and exceeded my expectations. More
by rosaurabeltran25
Employees Worked With
Web, Ruben
