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Garden Grove Kia
Garden Grove, CA
3,324 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,324 reviews
Verified Customer
November 22, 2024
The experience was great everyone was so kind and very helpful and the service was quick and very satisfying I will be back. helpful and the service was quick and very satisfying I will be back. More
by carlosbrooks1
Employees Worked With
I don’t remember the names, but everyone was so helpful
November 22, 2024
Jeremy was very helpful and made the whole process so smooth and efficient. Everything was explained to me and really admired the transparency. Would highly recommend Jeremy as your next service advisor smooth and efficient. Everything was explained to me and really admired the transparency. Would highly recommend Jeremy as your next service advisor and the Garden Grove KIA in general for your next service appointment. More
by OMARCURIEL7
Employees Worked With
Jeremy Fox
November 21, 2024
Made an appointment for typical service (oil change-inspections) 10:30am. Was out the door by 10:35am and picked the car up at approximately 3:00pm. A good experience change-inspections) 10:30am. Was out the door by 10:35am and picked the car up at approximately 3:00pm. A good experience More
by RADMTALMAN
Employees Worked With
Luis - Service Department
November 21, 2024
Terrible $149 for an oil changes? Did I turn into a Lexus dealership? No need to up charge, they include it in the service. Premium engine treatment, fuel cleaner. Told the service Did I turn into a Lexus dealership? No need to up charge, they include it in the service. Premium engine treatment, fuel cleaner. Told the service advisor I wasn’t interested in any of that, just oil and filter change. He says it’ll still be the same price. Approaching 2 hours for an oil change. Slow for just a lube service More
by Solanoadrian1
Employees Worked With
Web Espinoza
November 21, 2024
it was great, staff was informative, time efficient and friendly. I was in and out promptly. friendly. I was in and out promptly. More
by mendozajr_2003
Employees Worked With
November 20, 2024
Chris did a very great job , support customer very well and friendly! Thanks a lot Chris , I’m very happy for your support and service. Thanks and Cheers Jacquot Lequang and friendly! Thanks a lot Chris , I’m very happy for your support and service. Thanks and Cheers Jacquot Lequang More
by jacquotlq
Employees Worked With
Juan Ramos sale department, good service
