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Garden City Mazda
Hempstead, NY
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This is my third Mazda, and I would not think of buying anyehere else. At Garden City Mazda, I feel welcomed like part of a family. There was never the "hard sell". My salesman, Irv Trubitsky always gave m anyehere else. At Garden City Mazda, I feel welcomed like part of a family. There was never the "hard sell". My salesman, Irv Trubitsky always gave me all the time I needed, and everything was explained to me in a way that made me feel comfortable and confident. Every part of the sale was handled professionaly and efficiently. All my paperwork was accurate and complete, with not a single error or issue. It is obvious that everyone at Garden City Mazda puts customer satisfaction at the top of their list, and I must say that they are very successful at it. I highly recommend Garden City Mazda to anyone that would like a positive experience at a car dealer. (I took delivery of my 2013 Mazda CX-5 yesterday.) More
I went to Garden City Mazda last week to look into a new lease as my current lease was almost up. Irv suggested the Mazda 3 based on what I was looking for and I loved the car. Everything was explained in lease as my current lease was almost up. Irv suggested the Mazda 3 based on what I was looking for and I loved the car. Everything was explained in full detail and the process ran very smoothly. I put down my deposit and signed the lease that day then went to pick up the car the following week. Irv went over all the paperwork in detail with me and showed me all the features of the car and how to operate everything, including the blue tooth and streaming radio which I had never used before. Throughout the whole process Irv answered all of my questions and was willing to work with me. Considering this was the first car I have leased on my own he was very clear and patiently answered any questions I had (and there were many!)Overall I had a very pleasant first experience with leasing a car and would definitely recommend this dealership, and Mazda, to anyone. More
The last time I brought my Mazda in for service, they scratched my car and replaced my personalized license plate frames with thiers. Furthermore, the car was in for an expensive service, which included scratched my car and replaced my personalized license plate frames with thiers. Furthermore, the car was in for an expensive service, which included some new parts. My car felt worse coming out of the service than it did going in. Needless to say, I have had to bring my car to another dealer to replace the parts that thye installed. I Love Mazdas and would encourage anyone to own one. Just find another dealership to deal with. More
My boyfriend and I had a WONDERFUL experience at this dealership. We got to the dealership 10 minutes before they closed not expecting to receive much service because they were closing. We at best were h dealership. We got to the dealership 10 minutes before they closed not expecting to receive much service because they were closing. We at best were hoping to get to look at the car we were interested in. Sincere took us out to the car, let us sit in it, arranged for a test drive, and let us continue the look at the car when we got back. By the time we got back inside it was a half hour after closing and we were expecting to be shuffled out the door with an appointment to come back the next day. Not even close. Sincere sat us down and ran through all our financing options. He was patient and pleasant and worked with us until he came up with something we could all agree on. At this point it was 9:30pm (hour and a half after close time) and we were waking out with a down payment on a car. Came back the next day and drove the car off the lot. I never knew buying a car could be such a pleasant experience. I look forward to going back to that dealership for my free oil changes for 5 years! :-) More
I was interested in a pre owned car at GC Mazda and after much time we made a deal and walked out the door leaving a deposit, signed agreement and a plan to pick up the car two days later. The following even much time we made a deal and walked out the door leaving a deposit, signed agreement and a plan to pick up the car two days later. The following evening we received a call from Frank, the General Manager, saying they will not sell us the car because of an error on their part and basically we were getting the car at too good of a price. I am not even sure if that is legal but would never want a car from them after this experience anyway. We were disappointed and received liitle care from the dealership and no offer to correct their mistake. The salesmen were nice and easy to work with. Seems the general manager is not one to stick with his business deals and offers little care for the customer. I would NEVER refer to Garden City Mazda!!! More
I was lied to in order to sell me a car. What I was promised was not included in the car because essentially we only had a verbal agreement and that does not mean anything in the car sales field. After promised was not included in the car because essentially we only had a verbal agreement and that does not mean anything in the car sales field. After I had signed the contract and picked up the car was when I was informed that everything the dealer had promised did not mean anything. The car itself is good, it's just that I was lied to and promised things just to sell me on the car. I hate being lied to and now there is nothing I can do because it is just his word against mine. More