Garden City Mazda

Attentive, engaging and customer oriented Why did I come back to—more importantly stay with—Garden City Mazda after leasing my first Mazda3 in 2015? Service, service, service and service. E Why did I come back to—more importantly stay with—Garden City Mazda after leasing my first Mazda3 in 2015? Service, service, service and service. Every experience I had when I had come in for maintenance and dealt with the Service Dept. was pleasant, satisfying, prompt and affordable. (The discount coupons I got mailed certainly help my smile as well!) The quality of my 2015 Sport was dependable and sturdy, the design safe and attractive. When I was nearing the end of my lease, my first meeting was with Phil Tochterman. He was mindful of the needs I expressed, professional and reassuring as I assesed my alternatives. Returning to the dealership in November, Michael Gerlack and George Schultheis worked together to explain my options, offer suggestions, outline alternatives and ultimately move me up to the next level and into another Mazda3; this time a 2018 Touring model. I'm self-employed—a professional services vendor—and Phil, Mike and George (and Mike and Giancarlo in the Service Dept.) all demonstrated the same level of service that I offer my clients and appreciate when I find and receive it. THANK YOU! - Joe N. More

GREAT SERVICE WORK COMPLETED IN TIMELY FASHION AND WAS GOOD. SERVICE DEPARTMENT WAS FRIENDLY AND RESOLVED ALL ISSUES. WOULD CONTINUE TO BRING THE CAR FOR SERVICE AG WORK COMPLETED IN TIMELY FASHION AND WAS GOOD. SERVICE DEPARTMENT WAS FRIENDLY AND RESOLVED ALL ISSUES. WOULD CONTINUE TO BRING THE CAR FOR SERVICE AGAIN. More

Lied to about service Was sold a lemon that went bad after a year, then was told those cars always have transmission problems. Very shady people here. would never go here a Was sold a lemon that went bad after a year, then was told those cars always have transmission problems. Very shady people here. would never go here again More

Lied to had my car over a week only to not fix it Was lied to by Troy a sales manger, told me they would fix the car only to do nothing for a week and a half. I would honestly beware on shopping at th Was lied to by Troy a sales manger, told me they would fix the car only to do nothing for a week and a half. I would honestly beware on shopping at this place More

great service Because GCM service department works to provide you the service that is expected. In all the times that I have brought my cars for service I have alw Because GCM service department works to provide you the service that is expected. In all the times that I have brought my cars for service I have always been satisfied with the service that was performed. More

My Mazda Experience Everything thing was excellent. Couldn’t have gone better. I was very happy with the end result and will definitely be back in the future for my next Everything thing was excellent. Couldn’t have gone better. I was very happy with the end result and will definitely be back in the future for my next car. More

Quick Service Appointment for car seat motor problem. They took me in right away, determined the problem and ordered the part for a return visit to have work done. Appointment for car seat motor problem. They took me in right away, determined the problem and ordered the part for a return visit to have work done. I expected to be waiting for hours but they were exceptionally quick. More

Service - oil change I was taken promptly at my appointment time and I was in and out in an hour. Always a great experience at Garden City Mazda I was taken promptly at my appointment time and I was in and out in an hour. Always a great experience at Garden City Mazda More

Wonderful Liza was wonderful. She answered all my questions. I did not feel rushed or pressured. Karen in finance was wonderful, also took the time to answer Liza was wonderful. She answered all my questions. I did not feel rushed or pressured. Karen in finance was wonderful, also took the time to answer my questions, got a great rate. I never felt rushed or pushed into anything. Overall a great experience. More

First Time Mazda Buyer Love the CX-5 and glad I bought it at Garden City Mazda. The whole process from test drive to car pick up was smooth, efficient and hassle free. Mic Love the CX-5 and glad I bought it at Garden City Mazda. The whole process from test drive to car pick up was smooth, efficient and hassle free. Michael Gerlack was great to work with, Great customer service and followup. Barbara Lane was also great to work with. Made the paperwork process at pick up seamless. More