Garden City Mazda

I arrived before they opened for a 8 am appointment for oil change and NYS inspection. (First person on line) Currently been waiting 2 hours and they just filled oil and haven’t started the inspection! Me oil change and NYS inspection. (First person on line) Currently been waiting 2 hours and they just filled oil and haven’t started the inspection! Melanie in said multiple people “called out” and they are over booked because of holiday. When i made the appointment i didn’t request this specific week. Your employees call should be my problem? I bought my Mazda from another dealer and don’t plan on ever coming back here again for either maintenance or sales. The best part is I see multiple service workers walking back and forth in show room, smoking outside, getting bottles of water. 2hours and counting 🤬 More

This place had a Marine Corps veteran in their dealership on Veterans Day and tried to swindle me. Said there was absolutely no wiggle room on the car I wanted, but then offered a reduced price on a color co on Veterans Day and tried to swindle me. Said there was absolutely no wiggle room on the car I wanted, but then offered a reduced price on a color combo I didn’t desire. Was lied to countless times and when they were caught in the act they reduced the price even further to try to win me over. After all that was done I asked what the up front costs were and they added on $2875 for transportation and admin fees. This was going to be my 3rd lease and I’ve never been charged those ridiculous fees. I asked two other Mazda dealerships and neither charged the two fees. I demanded they refund my $500 deposit and took my money to one of the other Mazda dealerships who not even matched the price but did even better. Way to screw over a veteran in Veterans Day. More

Danny was super helpful and friendly. Very satisfied with my first car purchase. He made this experience smooth and easy! Very satisfied with my first car purchase. He made this experience smooth and easy! More

We were in the market for a used electric vehicle, had visited several other dealerships as well as used car lots, and when we arrived at Garden City Mazda, we were immediately impressed by their level of visited several other dealerships as well as used car lots, and when we arrived at Garden City Mazda, we were immediately impressed by their level of service and transparency. Roberto was extremely helpful and fair in our negotiations, educating us along the way and providing fair opinions of our options. I highly recommend this dealership. More

I was looking to lease a new vehicle. Engielina, a sales representative, helped me with the car I was looking for. She was great. She showed me all the features about my new car and she w Engielina, a sales representative, helped me with the car I was looking for. She was great. She showed me all the features about my new car and she was very nice. The staff was wonderful also. I'm happy with my purchase. More

This dealer gets no stars, none! What a horrible experience, car listed at $20,635 but they won't sell it to you for that. You need to read the fine print, they added a $2,000 discl What a horrible experience, car listed at $20,635 but they won't sell it to you for that. You need to read the fine print, they added a $2,000 disclaimer fee, then a certified fee of $1,795 plus taxes and registration brings the $20,635 Mazda CX-5 to $26,171.27. And the thing that gets me the most is that the sales person knew we were coming from 3 1/2 hours away and didn't mention any fee at all. plus when I called, the day before, they said the only fees were a $175 admin fee plus taxes and registration, no mention of the nearly $4,000 in other fees. if you deal with this dealership PLEASE read all of the fine print. I will NEVER buy a car from any of their dealerships!!!!! More

My sales is Danny, energetic, helpful and informative. Gave a price beat all other dealers around NY area. Helped me register the vehicle, clean everything and gave full tank gasoline before I arrived. Th Gave a price beat all other dealers around NY area. Helped me register the vehicle, clean everything and gave full tank gasoline before I arrived. This guy is amazing! More

Amazing deal plus smooth interaction with both Hassan and Jason from finance. Got the car I wanted same day. Jason from finance. Got the car I wanted same day. More

This place is professional I highly recommend Robert Castillo He's the best you feel like setting with a family member Fast smooth amazing prices Thank you for everything Castillo He's the best you feel like setting with a family member Fast smooth amazing prices Thank you for everything More

Hassan and Jason were excellent and made the process of leasing my car as smooth as possible. leasing my car as smooth as possible. More