Garden City Mazda

How to Recover with Flair I would like to thank Michael Aktay in the service department for his exceptional handling of my visit. There were two issues that arose during my rou I would like to thank Michael Aktay in the service department for his exceptional handling of my visit. There were two issues that arose during my routine oil change. The first issue was the service length of time was longer than explained to me. Mike realised this and offered me 2 free car wash vouchers because he respected my time waiting. The 2nd issue was that the mechanic assigned to my car went missing for about 20 minutes, Mike was unable to find him in the shop. When he finally returned and started to work on my car to replace a taillight bulb, the lens cracked and added more time to the service. Mike again stepped up and offered to pay for my oil change. It wasn't about the money for me, it was that Mike showed genuine concern for my time , communicated clearly,and offered to do what he could to recover the situation. Well done sir! More

Kudos for Mazda and Joshua Niles The Mazda experience was excellent. Josh took the time to understand our needs and then tailored his description of each model with those in mind. H The Mazda experience was excellent. Josh took the time to understand our needs and then tailored his description of each model with those in mind. He proved to be very knowledgeable and gave us an excellent road test experience. Ultimately we needed to negotiate price and he seemingly went to bat for us with the manager. I think we arrived at a good price and the delivery experience was excellent. Hats off to Mazda as we have been loyal Honda customers for 20 years. More

Best Service Center I always take my vehicle to Mazda Service center for all my vehicle needs and the service is the best I have ever experienced in all the years I have I always take my vehicle to Mazda Service center for all my vehicle needs and the service is the best I have ever experienced in all the years I have owned a car! and I have owned several cars in over 25 years! Thank you for all your quality service you provide! More

15000 mile service Great service, and friendly staff. Good coffee and relaxing wait room . Good piece and professional work done on my car. Will definitely come back for Great service, and friendly staff. Good coffee and relaxing wait room . Good piece and professional work done on my car. Will definitely come back for service. More

Quick and easy I was very pleased leading my second Mazda from Garden City Mazda. The sales personnel are courteous and knowledgeable and the dealership's pricing i I was very pleased leading my second Mazda from Garden City Mazda. The sales personnel are courteous and knowledgeable and the dealership's pricing is always competitive. Answered all my questions both before and after sale. More

Great experience!!! Our salesman Chris was excellent. Most dealerships are very pushy and over bearing. The atmosphere at Garden City Mazda was relaxing and calm. They g Our salesman Chris was excellent. Most dealerships are very pushy and over bearing. The atmosphere at Garden City Mazda was relaxing and calm. They give you a chance to make up your own mind and are attentive when you are ready to buy. Very impressed. More

Outstanding! Mike is excellent and devoted employee. He goes above and beyond to provide customer satisfaction. I have been using his service for the past 4 years Mike is excellent and devoted employee. He goes above and beyond to provide customer satisfaction. I have been using his service for the past 4 years, never been disappointed! More

Great experience Been going to Mike foe 16 years. Always a pleasure to work with. Makes me feel welcomed and the wait is never too long. Would highly recommend. Been going to Mike foe 16 years. Always a pleasure to work with. Makes me feel welcomed and the wait is never too long. Would highly recommend. More

Dedication to customer support. Our service rep: Giancarlo made contact with Mazda corporate on my behalf to explain to them a repetitious failure my car was having. His perseverance Our service rep: Giancarlo made contact with Mazda corporate on my behalf to explain to them a repetitious failure my car was having. His perseverance paid off by receiving support from them to cover my repair when I was already out of warranty. Thanks to Giancarlo’s dedication to customer service, my car’s issue was resolved in a fair manner that I could not have accomplished otherwise. I am totally grateful for his support! More

My experience with the Mazda Service department. The technician was courteous and knowledgeable about the minor problem I was experiencing. Upon pulling in for service, all employees that I dealt wi The technician was courteous and knowledgeable about the minor problem I was experiencing. Upon pulling in for service, all employees that I dealt with were friendly and professional. More