Garden City Mazda

Car Purchase Everyone was helpful and never pushed me. They answered all my crazy questions and knew how to deal with customers. They were prepared for when Everyone was helpful and never pushed me. They answered all my crazy questions and knew how to deal with customers. They were prepared for when I came into pick up the car. More

WONDERFUL..... From start to finish I have been leasing for over 20 years and this dealership gets 1st Prize. Every person we met was helpful and never “pushy “ Joshua Niles is our sales I have been leasing for over 20 years and this dealership gets 1st Prize. Every person we met was helpful and never “pushy “ Joshua Niles is our sales representative and was easy to understand and explained all options we were offered. He also kept us well informed even when he was off 1 day. Their price was the BEST and Karen in the finance department actually was like dealing with a family member..THANKS to our MAZDA FAMILY in Garden City. Hats off to the owner and her team. Joshua gets 6 stars out of 5. Mike More

New Car Friendly, nice atmosphere. Downside waiting to hours to get car, the person in charge of paperwork was busy and no one else was available. otherwise g Friendly, nice atmosphere. Downside waiting to hours to get car, the person in charge of paperwork was busy and no one else was available. otherwise good experience. More

Great Buying Experience Courteous, professional and knowledgeable about the vehicles. No pressure tactics of any kind. Complete and understandable explanation of the variou Courteous, professional and knowledgeable about the vehicles. No pressure tactics of any kind. Complete and understandable explanation of the various costs. Great explanation of vehicle's functions. More

Service Phil welcomed me and was attentive to the matter concerning my reason for service. He kept me informed and provided me with the needed information to Phil welcomed me and was attentive to the matter concerning my reason for service. He kept me informed and provided me with the needed information to help me decide my options. More

Purchase Recently leased my third CX5 at garden City Mazda and also leased a CX3 for my daughter. I leased four cars from Garden City Mazda BECAUSE of Mike D’A Recently leased my third CX5 at garden City Mazda and also leased a CX3 for my daughter. I leased four cars from Garden City Mazda BECAUSE of Mike D’Andrea, George Schultheis, and Phil Tochterman. They are courteous, professional, and always extend themselves to keep their customers happy. Visit and see them. More

Terrible Service Department Totally mismanaged service! Buy your car anywhere but here. Sales Department is competent and knowledgeable - BUT- then you get to Service which shoul Totally mismanaged service! Buy your car anywhere but here. Sales Department is competent and knowledgeable - BUT- then you get to Service which should be called Disservice! I love my car which is only 3 months old, I previously owned a 2016 and returned in 2019 to purchase a new model. Have been trying to schedule an appointment to have a remote start installed, numerous phone calls, never getting past the scheduling person (apparently they outsource that part of the business!) who know NOTHING - the dealership encourages scheduling appointments online - the dealership prides itself advertising SUNDAY appointments which is fine but apparently they do not get to view the reason for appointment- so you arrive there after receiving a online confirmation - and they do not a mechanic on hand to install the remote start. Asking why I wasn't notified and was told we don't view the reason for appointment- just a date and time for the appointment. I could go on MANY other issues - NUMEROUS calls to the dealership and NO CUSTOMER SATISFACTION! Oh, as a side point do not believe the salesman when they say loaner car- not true, you have to have major engine problems or body work to get a loaner. Worst mistake burying a car from Garden City Mazda. My BAD I should have checked online postings for recent reviews before making my purchase. More

Most Genuine Buying Experience Was looking to by a specific Mazda3 and Garden city Mazda had it in stock. Entering the showroom, I was greeted by Josh Niles; super friendly and gen Was looking to by a specific Mazda3 and Garden city Mazda had it in stock. Entering the showroom, I was greeted by Josh Niles; super friendly and genuine salesman. Everything from trading my car in, to finance, to information about the car and service has been nothing but smooth transitions. Compared to other dealers that I've been to *ahem Paragon Honda* I feel like I've struck gold. This was honestly the nicest experience of purchasing a new car. Will definitely be giving more business in the future More

The BEST dealer service I've encountered. I had the most courteous professional encounter since the service man told me where to park my CX 5. Mike was friendly remembering me from our last I had the most courteous professional encounter since the service man told me where to park my CX 5. Mike was friendly remembering me from our last meeting and guided me to service without unnecessary work. I had a BAD experience with Honda across the street 2 years ago in contrast to the excellent care including the cashier. Wonderful experience overall. Love you guys. My son leases a Mazda 6 and is happy as well with your dealership. More

Great professional service and car care. The staff, service manager and mechanics, are professional, courteous and knowledgeable. They take care of my car as if it was their own. Gianca The staff, service manager and mechanics, are professional, courteous and knowledgeable. They take care of my car as if it was their own. Giancarlo Carusune is probably one of the best service managers for his honesty and knowledge that I have ever worked with. More