Garden City Mazda

I recently leased my 4th lease from GCM. I have NEVER had a problem before but I have been informed there is new ownership. When I leased this current car, I left the dealer thinking I was paying X amount in a problem before but I have been informed there is new ownership. When I leased this current car, I left the dealer thinking I was paying X amount in fees, only then to be called by the finance representative to tell me the number was different. He said he "didn't have a chance to meet with me, that I was in a rush", which was untrue. When I inquired about this to the sale's representative, I was told he was "unsure" about DMV fees and rebate taxes, which was why I did not get the right amount. He also did not inform me about the $650 bank fee. Needless to say, I went ahead with the deal because I did feel my lease was a good deal overall and there is nothing one can do about fees. Two days after driving my brand new CX-5 off the lot, I got a nail in my tire. I called Mazda roadside assistance only to be told my car hadn't been registered with it. I called the dealership and spoke to the salesperson I bought the car from and was told "it must be a mistake, it's in the computer. I saw the screen". There was no explanation as to why, nor any offer to help me figure out why this mistake occurred. He then told me to bring the tire in and they would service it at no charge. After waiting for an hour, a service representative came and told me the tire could not be repaired because it was "illegal to plug it" and I would need to purchase a new tire for $275. Please note, the nail was not in the side of the tire. I left and went to my family's mechanic, who was able to plug the tire in 20 minutes, informed me and explained to me why it was NOT illegal to plug the tire, and where it would have been illegal. This dealership is filled with liars and provides tons of false information. I will NOT be going back for a 5th lease and am extremely disappointed in the changes that have occurred with Garden City Mazda. I wish I could give them 0 stars. More

Keith is the absolute best! He’s very knowledgeable, professional and he’ll definitely make you laugh! Keith went above and beyond which I was not expecting. He made sure I was comfortable throughout th professional and he’ll definitely make you laugh! Keith went above and beyond which I was not expecting. He made sure I was comfortable throughout the whole car buying process. I definitely recommend Keith at Garden City Mazda!!!!!! More

I had a great experience at the Garden City Mazda dealership. The salesman I worked with was very professional and helped me find the exact car for my needs. dealership. The salesman I worked with was very professional and helped me find the exact car for my needs. More

Extremely friendly and helpful. Great overall experience. Made us feel exceptionally comfortable as first time car buyers! Very knowledgeable. We loved our experience! Ask for Keith!!! Made us feel exceptionally comfortable as first time car buyers! Very knowledgeable. We loved our experience! Ask for Keith!!! More

They were more than unprofessional I’m sorry due to the service I will never buy another Mazda car ever again in my life. How old was very unprofessional and talked ill about me while I was trying to pay t service I will never buy another Mazda car ever again in my life. How old was very unprofessional and talked ill about me while I was trying to pay the cashier it’s unfortunate I’ve been with Mazda for six years and this will be my last car More

Keith is Amazing! Bought a great pre-owned car from Garden City Mazda, and Keith was an excellent person to work with there. So friendly and helpful, he made himself re Bought a great pre-owned car from Garden City Mazda, and Keith was an excellent person to work with there. So friendly and helpful, he made himself really available during the sales process and was so knowledgeable. I would buy another car from Keith in a heartbeat, and would recommend him to anyone who was at all interested in buying a Mazda. More

Great service The service rep, Mr. Carusone was very professional and courteous. He was extremely pleasant to deal with and the service was completed in a timely fa The service rep, Mr. Carusone was very professional and courteous. He was extremely pleasant to deal with and the service was completed in a timely fashion as he had stated. I also met with the new general manager at Mazda of Garden City and he also was very approachable, professional, and helpful. He not only listened to what I had to say but honored a prior commitment made by the previous owner, you don't see this anymore. I want to say thank you to him and Mr. Carusone. More

Keith was very helpful/great and went above and beyond to make the leasing process easy. Explained all the ins and outs of the vehicle. Overall Keith was very professional. make the leasing process easy. Explained all the ins and outs of the vehicle. Overall Keith was very professional. More

Keith was very professional, knowledgeable and helpful. It was a pleasure to interact with him. He extended all courtesies to earn my business and to clarify any misunderstandings. It was a pleasure to interact with him. He extended all courtesies to earn my business and to clarify any misunderstandings. More

Quality Service Experience The service rep. was top notch. He was very thorough in getting the vehicle serviced properly. Work was also very good. This definitely was a good ex The service rep. was top notch. He was very thorough in getting the vehicle serviced properly. Work was also very good. This definitely was a good experience and I would recommend this dealership. More