
Garden City Chrysler Jeep Dodge
Hempstead, NY
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These guys absolutely suck....... Garden City Jeep Sucks the Most. The most unprofessional attitude from "Charles" in the service department we have ever come across. We needed a tire Garden City Jeep Sucks the Most. The most unprofessional attitude from "Charles" in the service department we have ever come across. We needed a tire pressure sensor that they didn't have in stock. He claimed he "called all over" and nobody had one. He lied to our face. We found one at a dealer less than four miles away in stock. He then offered we should go get it ourselves. Every time we have had to deal with this service department over the last two years we have had a terrible experience. NO MORE ! We are absolutely done with these guys !!!! We LOVE Jeeps, but we will never go back to Garden City again. We can spend our hard earned money anyplace else and be much more happy. More
This dealership is beyond amazing!! I recently purchased a 2014 Dodge Durango, this is my second truck purchased from this dealership. The only way to accurately describe this dealership I recently purchased a 2014 Dodge Durango, this is my second truck purchased from this dealership. The only way to accurately describe this dealership is amazing. They treat you like family and do what it takes too get your in the car YOU choose. Lex Rose was my dealer. Lex can answer any question about the car you want. He was so nice too my family and my kids loved him. I came in and had questions about a trade in, he sat their and explained everything I needed to know and ran the numbers so I can have a idea want I was going to pay. Not once did I feel pressured or rushed, its seemed like he really cared and he was a pleasure to work with. Not many people can say that about a dealer. I also worked with Alex Gomez, he's a manager. Alex remembered me, my wife and my son from the LAST car I bought 3 years ago!! He went above and beyond to get me the numbers I needed. I can honestly say I was treated like family. Lex and Alex are great all around guys. When I went to deal with the finance manger I dealt Karen. She was awesome too, nice friendly lady who took her time and took care of us. After we signed the paperwork and took the car home, a day later Karen calls and tells me she got me a better deal!!! No other dealership will continue to look out for you once the paper work is complete. I will never buy a Dodge/Jeep from any other dealership. Beyond amazing!! More
Great Experience!! Garden city dealership was absolutely amazing. Eddie really took care of me! He went above and beyond what needed to be done to get me the best deal p Garden city dealership was absolutely amazing. Eddie really took care of me! He went above and beyond what needed to be done to get me the best deal possible. He was truly amazing. I recommend everyone to go there and see him! You wont be disappointed! More
Great service Great dealer and excellent customer service. I was treated with such grace and respect. Everyone at this dealer made such a great effort to assure the Great dealer and excellent customer service. I was treated with such grace and respect. Everyone at this dealer made such a great effort to assure the deal was a smooth transaction. Would absolutely recommend this place. A++++++++++ More
Horrible service center So i am now waiting for my third service appointment for the exact same issue. My 2014 Chrysler 300S has less than 4k miles and the optional panoramic So i am now waiting for my third service appointment for the exact same issue. My 2014 Chrysler 300S has less than 4k miles and the optional panoramic sunroof has a horrible squeaking and rattle noise. Both previous appointments i was told foam pads were installed to prevent the noise, both times the rattle came back very shortly after picking up vehicle. If its not correctly fixed this time then i will go through the corporate offices and file a official complaint. The service department also has people valet the vehicles who obviously cannot park because after arriving home i noticed two small dings on my rear bumper and it looks exactly like they backed into another cars license plate bracket. I would never suggest this dealers service center to anyone. On the contrary the pre owned sales department is top notch and James was extremely helpful and polite. More
Excellent acquisition experience Highly recommended dealership with excellent sales professionals. You will have a very pleasant purchasing experience. I am delighted with my 2014 Cha Highly recommended dealership with excellent sales professionals. You will have a very pleasant purchasing experience. I am delighted with my 2014 Challenger. The staff at this dealership is very knowledgeable and helpful. More
Lease I recently leased a jeep from this dealership. Everyone went out of their way to help me. Great customer service. I recommend this dealer to anyone in I recently leased a jeep from this dealership. Everyone went out of their way to help me. Great customer service. I recommend this dealer to anyone interested in jeep More
Straight forward I dealt with Lex Rose and the first thing that comes to mind is straight forward. He was very matter of fact and made it feel as though he could get I dealt with Lex Rose and the first thing that comes to mind is straight forward. He was very matter of fact and made it feel as though he could get whatever you needed. I can only assume everyone there is easy to work with but as for Lex, he was a class act. More
Fantastic Experience! Alix is a fantastic salesman and really works hard for his customers. I recently just purchased my first car ( a 2014 Jeep Compass- Latitude) and Alix Alix is a fantastic salesman and really works hard for his customers. I recently just purchased my first car ( a 2014 Jeep Compass- Latitude) and Alix walked me through the entire process and was friendly and helpful. I felt that the deal I received from Alix was by far the best and the dealership really out did itself in comparison to other Jeep dealerships on the Island. If you are looking for someone who will work hard for you and who will be honest with you throughout the entire process look no further than Alix at Garden City Chrysler Jeep Dodge. More
Happy Had a good experience with this dealership and salesperson. Wanted a specific vehicle and factory order a new jeep. After a few months jeeps shipping Had a good experience with this dealership and salesperson. Wanted a specific vehicle and factory order a new jeep. After a few months jeeps shipping issues, Karen found another vehicle with the same features I had ordered. While the shipment delay wasn't the dealerships fault They did go out of their way to find another vehicle for us. Thanks. More