Garden City Chrysler Jeep Dodge

I reached out to Garden City Jeep on a whim after seeing my dream vehicle advertised by Garden City Dodge on another website. My biggest concern was purchasing a vehicle sight unseen, given that I live in M my dream vehicle advertised by Garden City Dodge on another website. My biggest concern was purchasing a vehicle sight unseen, given that I live in Michigan, with figuring out delivery logistics running a close second on the stress-meter. Eric Ramos connected with me immediately to discuss all of my concerns. He did a video walk-around with me, took it upon himself to call several dealerships in my area who were willing to purchase my current vehicle, then conference called a shipping company with me (that one of his previous customers had used successfully) to hammer out shipping details for the new vehicle, even going so far as to negotiate a lower price with the broker on my behalf. Eric stayed connected with me the whole way, alleviating some of my anxieties around paperwork and timelines, and always texting or calling me back immediately. My favorite things about working with Eric: 1. Excellent communication. It’s not easy buying a vehicle from almost 600 miles away, but he made it go smoothly, enabling me to have full access to him whenever I had questions or concerns. 2. Friendly, warm, positive demeanor. In no way did I ever feel pressured or like I was being “sold”. He was simply excited for the opportunity to get me into my dream car, and worked hard to make that happen. 3. Honesty and integrity. I was sold a great product that I felt confident purchasing, and he disclosed everything about the vehicle before I decided to move forward with the purchase. 4. He’s a family person. That might not mean much to some in this context, but hearing how one talks about their partner and children speaks volumes to me about their character, and Eric is someone who very clearly puts his family first. I've now owned my beautiful SUV for almost five months and it is truly all I had hoped for. That wouldn’t have been possible without Eric’s help. I’d give Eric and my experience with Garden City Jeep ten stars if I could! TL;DR: Highly recommend, A+++, would buy again, call Eric Ramos like yesterday. More

My family and I have been getting our cars from Eric for years!!!! I highly recommend Eric. He gives the best advice and will not steer you wrong! I will never go to any other dealership!!! Thank you Eric! years!!!! I highly recommend Eric. He gives the best advice and will not steer you wrong! I will never go to any other dealership!!! Thank you Eric! More

I bought a car for my 18 year old and Eric Ramos was the salesperson. He is the best! He took his time and explained everything to us. He was very detailed. Eric spend over 4 hours with us and not once did salesperson. He is the best! He took his time and explained everything to us. He was very detailed. Eric spend over 4 hours with us and not once did we feel pressured. My family and I we are so happy and grateful that Eric Ramos helped us. We are very happy with our purchase. More

Garden City Jeep is the Best Jeep Dealership everyone is so helpful and kind. From the Big Guy to the Valet parking guy. Everyone stops and looks you in the eye and asks if you need help. Eric Ramos is Gre so helpful and kind. From the Big Guy to the Valet parking guy. Everyone stops and looks you in the eye and asks if you need help. Eric Ramos is Greatest one of so many their. After talking with Eric he makes you feel comfortable like you knew him for years. Take it from me he will have you coming back Jeep after Jeep or what ever your heart desires. You can come out from the dealership not just with one Jeep but another one to match.. Just come in at Garden City Jeep Dealership and you will see for yourself and start by asking for Eric Ramos 5 Stars! More

Anyone out there looking to buy a new Jeep,Chrysler or Dodge product, I would strongly recommend this dealership. I was searching the internet for days trying to find a vehicle I wanted. When I reached ou Dodge product, I would strongly recommend this dealership. I was searching the internet for days trying to find a vehicle I wanted. When I reached out to Garden City Jeep and they explained they could order me what I wanted or I could pick something out from their inventory, I looked at what they had in stock and was pleasantly surprised at the assortment of vehicles and packages. I was very interested in one of the vehicles that fit my criteria. The dealership team had me in my car the next day. That's the kind of service I want from any business I deal with. More

STEVE ZOZZARO, is AMAZING. From my first call to the dealership I knew that I would be buying my car from Steve. His knowledge , friendliness, willingness and ability to work w From my first call to the dealership I knew that I would be buying my car from Steve. His knowledge , friendliness, willingness and ability to work with his customers is outstanding. I ordered my car and Steve kept me informed of the status of my car the entire time. The car was spotless when I picked it up, not even a scuff mark on the door sill for a shoe. He explained everything to me, took his time and answered all my questions. So far one of my friends has purchased a Jeep from Steve and they thought he was the best salesperson they have ever dealt with. I highly recommend calling Steve.....I will add that the showroom and service area are spotless and even person that I came in contact with was very pleasant. More

Great dealership, great shopping experience, handled everything online, in and out fast on day of pickup. everything online, in and out fast on day of pickup. More

This dealership sold me a problematic vehicle. I purchased a 2014 Jeep Cherokee in Oct 2021. . Since 2022, I have taken the vehicle in for major service six times. From engine repair, radiator I purchased a 2014 Jeep Cherokee in Oct 2021. . Since 2022, I have taken the vehicle in for major service six times. From engine repair, radiator leaks, tire sensors, dashboard blackouts and more. No exaggeration. The odometer reads 33,000 miles so this is a fairly new vehicle. The customer service has been extremely poor. The service manager Kevin Chan and others knew the service was improperly handled and that the vehicle that they sold me had major issues. A simple oil change on May 7th was a disaster. The dealership failed to ensure the oil change was done properly and damaged the module and other areas affecting the vehicle. No leaks were detected. My car and some others were vandalized on their property and they called me and told me that I would be responsible for the repairs to my car! They did not produce a police report of this incident which occurred the week of July 11th. As of this date, they have had my vehicle since June and were supposed to address the repairs or put me in a comparable vehicle. Instead of finding me a replacement, the salesman submitted my credit to other sources over 20 times, decreasing my credit score and all they did was give me a loaner car. I was threatened on Sep 14th that if I did not bring back the loaner, they would call the police. Meanwhile, my car still hasn't been repaired. I am recuperating from surgery and am now dealing with an attorney to sue them and be made whole. This place is a scam and a ripoff and I am not going to sit down and take it. I paid over $30,000 for this Jeep and I haven't been able to drive it now for 5 months. More

Eric Ramos was awesome. I purchased a car from Virginia Beach site unseen. Eric was extremely informative, and more importantly…honest about everything. He made sure it got I purchased a car from Virginia Beach site unseen. Eric was extremely informative, and more importantly…honest about everything. He made sure it got shipped out on time, and I absolutely love the car. I would recommend Eric to anyone. He’s a good guy. More