Garden City Chrysler Jeep Dodge

Alix is the best! Second time purchasing a vehicle from Alix. He always goes out of his way to accommodate his customers. He goes above and beyond the call of duty. Second time purchasing a vehicle from Alix. He always goes out of his way to accommodate his customers. He goes above and beyond the call of duty. More

Lack of service and professionalism Since owning the vehicle I have received subpar service. This has happened multiple times at Garden City. The last visit in particular was especially Since owning the vehicle I have received subpar service. This has happened multiple times at Garden City. The last visit in particular was especially bad. I made a trip to the dealership on 7/21 to address several issues. I was working with Tina (warranty manager at the time). She took pictures of the defects and sent them in to Chrysler. Unfortunately, when I received no update after a week, I called the dealership. They informed me she no longer worked there. Tom Bolger was the person who wrote up my work order and was my service advisor. He never updated me. Zero communication. When I called and asked the service receptionist who was in charge, they said they would have Diane call me back. I gave her my information. No one called back. I tried for several days to reach Diane and no one reached out to me. At that point I called SRT customer service (7/28). I have been actively working with the area manager and my SRT case managers to resolve the issues I am having with the car. The area manager instructed me that it’s best to take my vehicle to another dealership due to lack of service at Garden City. This dealership displays no sense of urgency and have very little professionalism. SRT case# 29794565. SRT management number # 855-778-8326. More

Review of salesman KEN J. This review is just to praise KEN JOHNSON. ken has a strong work ethic and was pleasant at all times. I would recommend him as a salesperson. This review is just to praise KEN JOHNSON. ken has a strong work ethic and was pleasant at all times. I would recommend him as a salesperson. More

Best Experience Ever!! Just a few words to sum up my experience at Garden City Jeep: FANTASTIC!! A friend suggested this dealership and I am so glad that I listened! The man Just a few words to sum up my experience at Garden City Jeep: FANTASTIC!! A friend suggested this dealership and I am so glad that I listened! The manager, SAL LANZILOTTA and my salesman, ALIX ST. FORT were amazing! They went out of their way to get me the car that I wanted – even surprising me with my first choice in color! I really could not have asked for a better experience! I will be telling everyone about you and will definitely be back for the next Jeep! THANK YOU! More

Thank you Anthony! We decided to lease a Jeep and having never leased before Anthony was extremely helpful and very accommodating with what our needs were. I would hig We decided to lease a Jeep and having never leased before Anthony was extremely helpful and very accommodating with what our needs were. I would highly recommend him to anyone who is looking to lease or purchase a new car. More

Lease Having had a positive experience leasing before with Alix and Garden City Jeep, I returned. Alix listened to my requirements and was able to find me m Having had a positive experience leasing before with Alix and Garden City Jeep, I returned. Alix listened to my requirements and was able to find me my Wrangler. Alix and his team did a great job of making this lease transaction go smoothly. More

Great experience at Garden City Jeep! I recently purchased a 2015 Jeep and James helped me out so much! From the moment we walked in he went out of his way on several occasions. He is co I recently purchased a 2015 Jeep and James helped me out so much! From the moment we walked in he went out of his way on several occasions. He is competent, professional, knowledgeable and keeps you well informed throughout the entire process to let you know what he and his staff are doing to accommodate you. I highly recommend visiting this dealership and doing business with the team at Garden City Chrysler Jeep and Dodge. Everyone there is very thorough and caring. Being 8 and 1/2 months pregnant I was worried about the process and James kept me updated and reassured me that everything would be ready. I can absolutely say that this dealership stops at nothing to satisfy their customers! Many thanks! More

Lease with a side of humor SALES: Did not walk into the dealership with the intention of making a purchase on that day, however, our salesperson, Peter Gibbes, was such a pleasu SALES: Did not walk into the dealership with the intention of making a purchase on that day, however, our salesperson, Peter Gibbes, was such a pleasure to work with. His understanding of our needs, his patience with the test drives(s) and the final choice in car, his clear and concise communications on our behalf with the sales managers during the negotiations and his fantastic sense of humor made the purchase experience not as tedious as it usually is. We are extremely happy with our purchase and our after sale service. If you are looking to purchase / lease from this dealership, I highly recommend you work with Peter. More

Excellent My visit was great! I walked in knowing exactly what I wanted aND left with my first brand new car of my dreams! Anthony helped relieve my nerves of b My visit was great! I walked in knowing exactly what I wanted aND left with my first brand new car of my dreams! Anthony helped relieve my nerves of buying a new car and got me a great deal! More

Service with Esther Went in there to get an oil change and I couldn't have been more thankful that I had Esther Rodriguez. She was so attentive, personable and effective Went in there to get an oil change and I couldn't have been more thankful that I had Esther Rodriguez. She was so attentive, personable and effective. If you go to jeep garden city Esther is your Girl! Esthervincia More