Garden City Chrysler Jeep Dodge
Hempstead, NY
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Michael Kempton - 2 thumbs up Just brought my mom in today to purchase her 2019 Jeep Grand Cherokee. Michael Kempton was our salesman and I cannot say enough nice things about him! Just brought my mom in today to purchase her 2019 Jeep Grand Cherokee. Michael Kempton was our salesman and I cannot say enough nice things about him!! He made the whole process from start to finish seem less and straight forward. So down to earth, had a sense of humor and kind. Thank you Michael for making our time at GC Jeep a pleasure and we will definitely be returning to do business with you!! More
THE WORST SERVICE DEPARTMENT For the 3rd time I scheduled my Wrangler for service and had to wait month to get a loaner car. After waiting a month I the morning off from to drop For the 3rd time I scheduled my Wrangler for service and had to wait month to get a loaner car. After waiting a month I the morning off from to drop the car off and go to work, only to be told that I didn’t schedule for a loaner. I the request to at least be give a ride to work 20 minutes away and was told that they couldn’t do that. I bought a 40k Wrangler and this is how they treat me. I would understand this happening once but not twice. I will never recommend this place to anyone More
the service has no idea of what customer service means spent $70,000 on two jeeps in 1 year .one breaks down in the rain and told that I need a new engine. with 21500 miles on it ,and it is not covered und spent $70,000 on two jeeps in 1 year .one breaks down in the rain and told that I need a new engine. with 21500 miles on it ,and it is not covered under warranty .they told me that I would have to through my insurance which I did because it would have been $12000 I would have to pay,after 6 weeks I pick up car and read that they drove it around the block and a code came up so they reset it and gave me the car and said that they used the old sensors and they might go bad and I will have to bring the car back and go through my insurance again to fix the problem. who would use old sensors in a new engine . they never answer the phone and never call back. the salesman Joe Conrad tried to help but the manager just said no can,t help. More
Great! Michael Kemton was very helpful and patient with our decision. He explained every question that we had. This one was a great experience and very happy Michael Kemton was very helpful and patient with our decision. He explained every question that we had. This one was a great experience and very happy with the choice we made. Thank you Michael More
Need a vehicle? Look no further! Garden City Jeep Chrysler Dodge Ram deserves much more than 5 stars! My sales associate Arturo Perez was top notch. Not only did he know everything a Garden City Jeep Chrysler Dodge Ram deserves much more than 5 stars! My sales associate Arturo Perez was top notch. Not only did he know everything about the vehicle I was interested in (JL Rubicon), he showed a general interest and enthusiasm about the vehicle as well. I will definitely be contacting Arturo for future vehicle purchases. Jason Merritt, the finance manager along with Eric Rivera, the general manager were extremely helpful with getting me into my new Jeep. They worked with my budget and provided me with the best price out of any other dealership. If it wasn't for them, there wouldn't be a brand new JL Rubicon sitting in my driveway. I have already recommended them to my friends and family and will continue to recommend them to anyone that is looking to purchase a vehicle. The dealership is very clean and also offers lots of ammenities. I look forward to bringing my car in for routine services. Long story short; if you are looking to purchase a new vehicle, Garden City should be your first stop! You can't beat their price or customer service. More
Buyer Beware I'm shocked to see all these positive reviews because that was absolutely not the experience I had. Sales team was meh but the service department was I'm shocked to see all these positive reviews because that was absolutely not the experience I had. Sales team was meh but the service department was the most incompetent and useless I've ever witnessed in real life. There is very much a "not my problem" culture within this place and it shows. I should've known when I was dropping my vehicle off and witnessed the police have to come there an escort an irate customer out of the building. At the time I figured she was being unreasonable, however if I walked back in there today I doubt I would behave any differently. They had vehicle for two weeks to fix a taillight and failed to so, when I called them out on it they claimed they couldnt find the issue. There is duct tape holding the taillight on. They "did the breaks" 75 days ago....I just spent 800 on all new rotors and brakes and calibers, because the calipers were never good to begin with. I kept getting "ok we'll call you when the part comes in." (NEVER CAME) If you value your life or the life of anyone you invite as a passenger in your vehicle, please please please move past this place. Not worth it. I rarely write reviews, that's how strongly I feel. More
Great Experience! Chris and James were great at helping me get into the Grand Cherokee Limited I was looking for. James has the car all detailed and looking beautiful Chris and James were great at helping me get into the Grand Cherokee Limited I was looking for. James has the car all detailed and looking beautiful when I showed up. He made everything smooth and painless! Will definitely be coming back! More
Excellent service provided by Ahmed After visiting several Jeep dealerships, I found a few pre-owned Grand Cherokees on Garden City Jeep's website that I was interested in. Ahmed helped After visiting several Jeep dealerships, I found a few pre-owned Grand Cherokees on Garden City Jeep's website that I was interested in. Ahmed helped me pick out a pre-owned Grand Cherokee that met my criteria. He was a consummate professional and a pleasure to do business with. He wasn't pushy at all, he listened to my needs and didn't try to upsell me. Once we had a deal in place, he worked quickly so that we could get the car as soon as possible. Ahmed provided me with exemplary customer service and I'd recommend visiting him if you're in the market for a pre-owned Jeep vehicle. More
Best car buying experience I walked in knowing what I wanted. I told them exactly what I needed. And they found the car for me exactly the way I required it. Awesome job, no pre I walked in knowing what I wanted. I told them exactly what I needed. And they found the car for me exactly the way I required it. Awesome job, no pressure, great people. More
Great experience Purchasing my car from this dealership was a very pleasurable experience. Special thanks to the salesman who assisted me, Folarin, for working tireles Purchasing my car from this dealership was a very pleasurable experience. Special thanks to the salesman who assisted me, Folarin, for working tirelessly to make sure I got the best deal possible. Marcus and Jason also helped out and I am truly grateful. This dealership definitely exceeded my expectations. More