Garcia Honda - Service Center

Adding Siri Eyes Free to my 2013 Honda Accord I have wanted to get the most out of my 2013 Honda Accord so I was excited when I read online that there was an update to the computer system that was I have wanted to get the most out of my 2013 Honda Accord so I was excited when I read online that there was an update to the computer system that was available so my car would communicate better with my iphone. After there was some confusion on it being available at Garcia Honda, Scott got in touch with me and set it up to have it installed the next day. Everyone at the service center was polite and helpful. I appreciated that they admitted they hadn't done this install on another vehicle and couldn't say how long it would take, etc. The honesty was nice. More

We were very pleased with the professionalism, friendliness, overall service. We also appreciated being shown more information about the car and things to look for. friendliness, overall service. We also appreciated being shown more information about the car and things to look for. More

Our first service experience was great. Just had our first oil change and inspection and had already driven 9,000 miles! That is wonderful for us as we drive it as a commuter car 80+ miles a day, 5 day first oil change and inspection and had already driven 9,000 miles! That is wonderful for us as we drive it as a commuter car 80+ miles a day, 5 days a week. It adds up fast. My husband and I are enjoying the Accord very much. More

It took me about 2 hours to finish the services, it's pretty fast. And free car wash provided, I felt pretty good. I would like to keep maintenance here in the future. The only thing not very good is the pretty fast. And free car wash provided, I felt pretty good. I would like to keep maintenance here in the future. The only thing not very good is the price is a little bit too high for oil change. More

Everyone was really nice and it was an enjoyable experience. Other than Lexus, I have never been to a place where everyone was so helpful and friendly. I will be back for my next service. experience. Other than Lexus, I have never been to a place where everyone was so helpful and friendly. I will be back for my next service. More

The customer service was "Great" due to a quick check-in from the drive-in bay, prompt service inside by an advisor and little wait for a courtesy shuttle as I was dropped off and picked up. The l check-in from the drive-in bay, prompt service inside by an advisor and little wait for a courtesy shuttle as I was dropped off and picked up. The last point was a decider due to my not having any other means to get home and quite a waste of my time if I had to hang around the service center all day. The lesser "Good" ratings are due to my needing time to evaluate the quality of vehicle servicing done, but I do appreciate the notes about the front struts from the inspection done on my car. Also, it's been awhile since my last visit for service because I was a bit turned off by a less than friendly experience or two I had had in the past. I'm glad to say that that was not the case yesterday. Lastly, the "OK" for the cost of the servicing should not be surprising. Servicing usually costs more than you'd hope it might. I realize that the type of servicing probably required a lot of shop time, and in the end the advisor was able to take a little off the quoted price but it still hurt. Replacing the belts and pump was necessary and I needed the dealer to handle this one. So thank you! More

Although my issue is not yet completely resolved, Keaton kept me informed through the whole diagnostic process. He throughly explained the steps that were being taken to try to resolve my issue and was frie kept me informed through the whole diagnostic process. He throughly explained the steps that were being taken to try to resolve my issue and was friendly and professional. More

The Service was timely. Richard was courteous, polite and friendly. The waiting area was clean and comfortable. Paying was taken quickly and the ladies were helpful and friendly. and friendly. The waiting area was clean and comfortable. Paying was taken quickly and the ladies were helpful and friendly. More

Took care of all issues for the right price and had me out of there in under 2hrs. The WIFI speed needs to be increased though to allow me to conduct my business easier while waiting. It's a lot easier to out of there in under 2hrs. The WIFI speed needs to be increased though to allow me to conduct my business easier while waiting. It's a lot easier to wait when i can still work. More

Angel is very knowledgeable and had carried a confident tone.Even if he did not had the info he ws confident on telling me what he did know, but will ask a tech for the information that I had requested. Ou tone.Even if he did not had the info he ws confident on telling me what he did know, but will ask a tech for the information that I had requested. Outstanding customer service and got me in the out of the place with clear distinct info I'd requested. Very kind throughout the entire process. The guy that I first met that took my car and signed me in was also very kind and did a great job. More