Garcia Honda - Service Center

Awesome as always Always get the best service when I bring my car in for regular upkeep!!! Friendly, fast, and diligent!!! Thanks again Garcia Honda for all your hard w Always get the best service when I bring my car in for regular upkeep!!! Friendly, fast, and diligent!!! Thanks again Garcia Honda for all your hard work and commitment to excellence!!! More

My Go To Repair & Service Shop No Big Box feel. Work is done quickly and everything is explained and then the heads up for what might be needed next service. No surprises. Dave No Big Box feel. Work is done quickly and everything is explained and then the heads up for what might be needed next service. No surprises. Dave is great and the mechanics have always gotten it right the first time. I live a charmed life. All the staff is friendly and make sure everything you might need is handled. Questions are not avoided and since I am a car klutz I appreciate the explanations in a language I can understand. Trust them and their work. More

Always a great experience!! Great service!! Very friendly employees!!! Car repairs/service can be pricy.... I have taken both of my Honda Accords to Garcia Honda for years!! Great service!! Very friendly employees!!! Car repairs/service can be pricy.... I have taken both of my Honda Accords to Garcia Honda for years!! Always fast, reliable, and a job well done!! More

Very satisfied I brought my car in for a trip check. I was promised the car in a couple of hours. I was called about some service issues and decided to go ahead wi I brought my car in for a trip check. I was promised the car in a couple of hours. I was called about some service issues and decided to go ahead with one of the suggestions. I waited a long time and finally contacted the service rep who promised me the car by 2PM. True to his word the car was ready at 2. When I went to pick up the car he offered me a very fair adjustment because I had to wait so long. I was very pleased with the service provided and Alan's helpfulness and demeanor. In addition to Alan I have returned numerous times to the service department with questions. In every case I was treated with respect and not felt like my question was silly. Before this car it was always my feeling that dealership service had an "out to get you" attitude. I will say the in every case I have been pleased with the service offered by Garcia Honda More

First service of new car I love Garcia Honda, when they say we, the customers, are part of the Honda family, they really mean it! I bought a new CRV in January this year (s I love Garcia Honda, when they say we, the customers, are part of the Honda family, they really mean it! I bought a new CRV in January this year (second car from Honda). I was truly appreciative of the care and consideration expended to me by Matthew T and his colleagues. They went above and beyond to make sure I was happy with my new purchase. I mention this because I did not receive a survey request after this purchase and I want to give thanks to Matthew T and his colleagues. I took my CRV in last Saturday for its first service. As usual Honda delivered first class service. More

Warranty/Service issue I had called to check if my passenger side visor was covered under my extended warranty. I initially spoke with another individual who said my warrant I had called to check if my passenger side visor was covered under my extended warranty. I initially spoke with another individual who said my warranty had ended in 03/2014. I asked since I had an extended warranty would this be covered? He said he would call, but didnt return my call. I called back and spoke with an indivdual named Dave. He was very helpful and stated he would not charge me and to bring my car in when I was ready. I brought it in and it was 530 close to closing time, but he still helped me. He had someone install it and we were out quick. He worked with me and got what I needed done. He showed me that Garcia Honda continues to have great customer service and I will continue to go back. Thank you, Dave! More

Oil change Were greeted nicely upon arrival but the check in with Theo wasnt the most pleasant. We were told to go to him to be checked in, we waited while he f Were greeted nicely upon arrival but the check in with Theo wasnt the most pleasant. We were told to go to him to be checked in, we waited while he finished what he was doing and he still kind of ignored us. The service with the car was fine though. More

Service is always excellent Service dept. always helpful and courteous , service is always fast since I wait for my car. I never even consider having any other dealer work on my Service dept. always helpful and courteous , service is always fast since I wait for my car. I never even consider having any other dealer work on my car. More

Good Service Department, Not a great dealership I had a horrible experience with Garcia in buying my most recent car. I have bought from them in the past and genuinely felt good about my history wit I had a horrible experience with Garcia in buying my most recent car. I have bought from them in the past and genuinely felt good about my history with them. The most recent buying experience was marked by incompetence, deceit, and frustration. If a man named Sequoia is trying to help with the sale run in the opposite direction! Needless to say, I likely won't be buying from them again. However, all that being said, I am continually impressed by the service department. Other than their phone system to set up appointments being a pain, the service is top notch! Theo and Keaton were fantastic, extremely helpful, caring and enthusiastic. It is clear that they not only care about their work, but they truly have a desire to do it well. If only this could be brought to their sales department! Thank you guys for starting to restore my faith in your company. More

Best Honda service department in New Mexico Honda service department was very friendly and professional. I had to change my appointment on a short notice so Dave was happy to change my appointm Honda service department was very friendly and professional. I had to change my appointment on a short notice so Dave was happy to change my appointment. When I arrived at Honda, I was greeted promptly. Angel went over what my car needed service after initial inspection. I told Angel that I can't leave my car all day for all the works. Angel was able to arrange a loaner car for me so I can go to my appointment and errand. My car was ready before the estimated time and cost less than the estimate. I have my honda civic service by Garcia honda since 2001. Everybody is terrific. I recommend Garcia to my family and friends. More