Garcia Honda - Service Center

Great service This is the only place I take my Honda Element. Tim Combs is the best service adviser. Always go where you get the best service! This is the only place I take my Honda Element. Tim Combs is the best service adviser. Always go where you get the best service! More

"Rude and worst experience ever" I have never been treated so rudely at any dealership in town. But Andrew ( the sales person ) was the worst at Garcia honda. I simply ask if I can te I have never been treated so rudely at any dealership in town. But Andrew ( the sales person ) was the worst at Garcia honda. I simply ask if I can test drive the 2.0 Honda accord sport. But Andrew told me in a rude way and said "are you going to buy the car this time?" As I have never meet this guy before and he then continue being rude and tell me that I'm not allowed to test drive the car unless I committed to buy the car. and ask me to get my car appraised in order to test drive the car. lol. I think Garcia honda needs to train their sales people on customer service or maybe it's just Andrew. But please train your employees not to be rude to customers. Thanks . 0 star for this employee Rest of the team and employee and service department are great. More

idiot he's a moron who does not honor Honda's warranties. Just looks for excuses to charge you for work that should be covered under warranty. he's a moron who does not honor Honda's warranties. Just looks for excuses to charge you for work that should be covered under warranty. More

Poor customer service and did not honor my coupon. I received a coupon in the mail for a $39.99 oil change. The coupon is addressed to me, has the year/make/model of my car and estimated mileage. When I received a coupon in the mail for a $39.99 oil change. The coupon is addressed to me, has the year/make/model of my car and estimated mileage. When I arrived at the dealership the maintenance advisor entered my information and gave me the form to sign. The amount was $20 more than my coupon. When I questioned it he very rudely said that the coupon was not for my year of car. I pointed out that the coupon had my specific car listed and he rudely asked me if I wanted the oil change or not. I probably would have stayed and paid the extra but he was so rude and I am frustrated to receive a coupon from Garcia Honda and Garcia Honda did not honor it. Both my daughter and I purchased cars at Garcia in 2018 and the sales process was great but the maintenance and service department is nothing but a headache. More

Garcia Honda repair service We’ve bought our two cars from this dealership but everytime we put our car to get fixed or a simple oil change something always goes wrong. The last We’ve bought our two cars from this dealership but everytime we put our car to get fixed or a simple oil change something always goes wrong. The last visit we went for a oil change, a new starter, and a replacement battery for our second key. They did not reset our oil life sensor page ( it still said our oil life was at 10%) and did not give us the replacement key. we had to go back the next day. I was not happy how I was treated and feel like I have to come every month for something right after getting an oil change. More

Nice people, Good Deal Andrew was very nice and he was patient in explaining all the features of two different models I looked at. Mike was also very nice and ready to acco Andrew was very nice and he was patient in explaining all the features of two different models I looked at. Mike was also very nice and ready to accommodate me to make the deal. More

Happy Pizza Lady Not only do I have more room to bring pizza I also have this amazing dealership. Cary Carr is the most amazing sales person I’ve ever had the pleasure Not only do I have more room to bring pizza I also have this amazing dealership. Cary Carr is the most amazing sales person I’ve ever had the pleasure working with! I’ve sent my family to him. He never tries to up sell you and get you out of your price range. He works his fingers to the bone FOR YOU!!! He works closely with Mike McKinney (General Manager) and Jose Martinez (my favorite Financial Officer)to make it happen. Cary is just the most honest, kind Sales Gentleman I’ve ever had the privilege of working with!! Looking for new or use please start at Garcia Honda with Cary Carr!!! More

A reasonably quick and easy new lease. My wife and son took my car in for maintenance and the lease was almost up so she started asking about how to handle the end of the lease. She called My wife and son took my car in for maintenance and the lease was almost up so she started asking about how to handle the end of the lease. She called me to tell me we could trade it in and upgrade right then. I started driving down to Albuquerque from Santa Fe. They started the paperwork and when I got there, I just had to pick the color and sign the paperwork. Mike and Steven and Dan has everything ready for me. More

First time service for new vehicle Excellent service, took time to explain everything! Very quick, in and out in no time at all. Super friendly, would definitely recommend for service Excellent service, took time to explain everything! Very quick, in and out in no time at all. Super friendly, would definitely recommend for service of a vehicle. More

Amazing The dealership has great customer service the advisors really care about their customers Tim combs is a great advisor,all my issues were handled with The dealership has great customer service the advisors really care about their customers Tim combs is a great advisor,all my issues were handled with care. More