Garcia Honda

"Rude and worst experience ever" I have never been treated so rudely at any dealership in town. But Andrew ( the sales person ) was the worst at Garcia honda. I simply ask if I can te I have never been treated so rudely at any dealership in town. But Andrew ( the sales person ) was the worst at Garcia honda. I simply ask if I can test drive the 2.0 Honda accord sport. But Andrew told me in a rude way and said "are you going to buy the car this time?" As I have never meet this guy before and he then continue being rude and tell me that I'm not allowed to test drive the car unless I committed to buy the car. and ask me to get my car appraised in order to test drive the car. lol. I think Garcia honda needs to train their sales people on customer service or maybe it's just Andrew. But please train your employees not to be rude to customers. Thanks . 0 star for this employee Rest of the team and employee and service department are great. More

idiot he's a moron who does not honor Honda's warranties. Just looks for excuses to charge you for work that should be covered under warranty. he's a moron who does not honor Honda's warranties. Just looks for excuses to charge you for work that should be covered under warranty. More

Poor customer service and did not honor my coupon. I received a coupon in the mail for a $39.99 oil change. The coupon is addressed to me, has the year/make/model of my car and estimated mileage. When I received a coupon in the mail for a $39.99 oil change. The coupon is addressed to me, has the year/make/model of my car and estimated mileage. When I arrived at the dealership the maintenance advisor entered my information and gave me the form to sign. The amount was $20 more than my coupon. When I questioned it he very rudely said that the coupon was not for my year of car. I pointed out that the coupon had my specific car listed and he rudely asked me if I wanted the oil change or not. I probably would have stayed and paid the extra but he was so rude and I am frustrated to receive a coupon from Garcia Honda and Garcia Honda did not honor it. Both my daughter and I purchased cars at Garcia in 2018 and the sales process was great but the maintenance and service department is nothing but a headache. More

Good sales; Update-Made right the botched protection coating It happens, but it did get resolved. The salesman Tony was very responsive and helpful. I do love the CR-V. Manny in detailing was very nice and a h It happens, but it did get resolved. The salesman Tony was very responsive and helpful. I do love the CR-V. Manny in detailing was very nice and a hard worker. David in service/repair was polite and acknowledge the issues. Service was fair to poor and left my truck with spots everywhere on the inside and outside from the protective coating I purchased. Communication to get a problem addressed was terrible at the time. Steven, sales manager, worked hard to accommodate the customer and address the issue, and feel he was doing his best. I'm still hoping for a happier ending. I still love my CR-V and have named her speckles. Update: I worked with the GM Mike McKinnon who was able to do research and did solve the issue. Garcia Honda cared enough to keep working toward a solution. I appreciate the additional effort, the resolution, and the care from the team. My truck's speckles are gone, but she will keep the name for fun. I love my CRV. Thanks Garcia Honda, and Mike, for your continued customer service and efforts. More

Awesome experience Everyone at Garcia Honda treated us with respect! Never pressured on buying and when we decided to buy they were genuinely happy for us! Thanks for th Everyone at Garcia Honda treated us with respect! Never pressured on buying and when we decided to buy they were genuinely happy for us! Thanks for the great experience! More

It was welcoming and very pleased by the place. Very good service, good listening to the customer and met the standards that I needed in a car. No rudeness or felt like I was being rushed to make a Very good service, good listening to the customer and met the standards that I needed in a car. No rudeness or felt like I was being rushed to make a decision. Was given different options and got to look around to see what I wanted. More

My first car This was my first car purchase and John was great. He didn’t pressure me at all and wanted to me to get the right car. This was my first car purchase and John was great. He didn’t pressure me at all and wanted to me to get the right car. More

Awesome experience Cary and the folks over at Garcia Honda were amazing. Helped me out of a crazy situation and were polite, understanding, snd very helpful. Everything Cary and the folks over at Garcia Honda were amazing. Helped me out of a crazy situation and were polite, understanding, snd very helpful. Everything you want from a dealership. More

Accord Sport 6 speed 2L Turbo We we requested a manual transmission Accord. When we drove one, we like the performance and handling. However the color did not suit us. So your de We we requested a manual transmission Accord. When we drove one, we like the performance and handling. However the color did not suit us. So your dealership ordered a San Marino red from another dealership. Cary Carr was wonderful. The sales manager worked with us very reasonably and we appreciate the fair treatment and the willingness to meet our needs. Alyce was professional and pleasant to deal with. The service dept had the floor mats we wanted on the day we picked up the car. It was a pleasant experience. When it comes time to get another car we will definitely consider Garcia Honda first ! Thanks!👌 More

Garcia Honda repair service We’ve bought our two cars from this dealership but everytime we put our car to get fixed or a simple oil change something always goes wrong. The last We’ve bought our two cars from this dealership but everytime we put our car to get fixed or a simple oil change something always goes wrong. The last visit we went for a oil change, a new starter, and a replacement battery for our second key. They did not reset our oil life sensor page ( it still said our oil life was at 10%) and did not give us the replacement key. we had to go back the next day. I was not happy how I was treated and feel like I have to come every month for something right after getting an oil change. More