Garcia Honda

Didn't know buying a car could be fun! Michael was very personable and extremely helpful from the start. And his sense of humor was the icing on the cake. Michael was zoned in our needs Michael was very personable and extremely helpful from the start. And his sense of humor was the icing on the cake. Michael was zoned in our needs rather than what the dealership needed to sell. And he found us the vehicle that suited our needs to a tee. He joked that dealing with us was so much fun we should do it again the next day. And we would if we could afford it! We also loved working with Michael Legere and with Alyce Tenorio in Finance. We will talk about Michael Legere on his page. It was a great experience working with good people who were very attentive to our needs. More

Great service This is the only place I take my Honda Element. Tim Combs is the best service adviser. Always go where you get the best service! This is the only place I take my Honda Element. Tim Combs is the best service adviser. Always go where you get the best service! More

Great customer service! Ivan was great. He meet our expectations and went beyond. We was very professional. I highly recommend Ivan. We were in need of the front license plat Ivan was great. He meet our expectations and went beyond. We was very professional. I highly recommend Ivan. We were in need of the front license plate holder and he was more than willing to help us us after we purchased the vehicle. Thanks Ivan More

NOTHING SHORT OF INSULTING Had been emailing Michael McKinnon about selling my deceased brothers CRV back to the dealership since he bought it there last year, paid cash. Though Had been emailing Michael McKinnon about selling my deceased brothers CRV back to the dealership since he bought it there last year, paid cash. Thought with the clear title and purchase from this dealer, the transaction could be fast and fair. Entering with title,death certificate, and legal papers in hand, Micheal handed my wife and I off immediately to another associate who didn't even know the situation. The vehicle was never inspected, or driven and only a brief form filled out and we were told that the 2018 CRV EX was worth $20,000, $2,000 less than a CarMax offer. I needed a written offer for the estate attorney and was told, that person is on a trip and not available till next week. Would never recommend or purchase from a Garcia store. More

"Rude and worst experience ever" I have never been treated so rudely at any dealership in town. But Andrew ( the sales person ) was the worst at Garcia honda. I simply ask if I can te I have never been treated so rudely at any dealership in town. But Andrew ( the sales person ) was the worst at Garcia honda. I simply ask if I can test drive the 2.0 Honda accord sport. But Andrew told me in a rude way and said "are you going to buy the car this time?" As I have never meet this guy before and he then continue being rude and tell me that I'm not allowed to test drive the car unless I committed to buy the car. and ask me to get my car appraised in order to test drive the car. lol. I think Garcia honda needs to train their sales people on customer service or maybe it's just Andrew. But please train your employees not to be rude to customers. Thanks . 0 star for this employee Rest of the team and employee and service department are great. More

idiot he's a moron who does not honor Honda's warranties. Just looks for excuses to charge you for work that should be covered under warranty. he's a moron who does not honor Honda's warranties. Just looks for excuses to charge you for work that should be covered under warranty. More

Poor customer service and did not honor my coupon. I received a coupon in the mail for a $39.99 oil change. The coupon is addressed to me, has the year/make/model of my car and estimated mileage. When I received a coupon in the mail for a $39.99 oil change. The coupon is addressed to me, has the year/make/model of my car and estimated mileage. When I arrived at the dealership the maintenance advisor entered my information and gave me the form to sign. The amount was $20 more than my coupon. When I questioned it he very rudely said that the coupon was not for my year of car. I pointed out that the coupon had my specific car listed and he rudely asked me if I wanted the oil change or not. I probably would have stayed and paid the extra but he was so rude and I am frustrated to receive a coupon from Garcia Honda and Garcia Honda did not honor it. Both my daughter and I purchased cars at Garcia in 2018 and the sales process was great but the maintenance and service department is nothing but a headache. More

Good sales; Update-Made right the botched protection coating It happens, but it did get resolved. The salesman Tony was very responsive and helpful. I do love the CR-V. Manny in detailing was very nice and a h It happens, but it did get resolved. The salesman Tony was very responsive and helpful. I do love the CR-V. Manny in detailing was very nice and a hard worker. David in service/repair was polite and acknowledge the issues. Service was fair to poor and left my truck with spots everywhere on the inside and outside from the protective coating I purchased. Communication to get a problem addressed was terrible at the time. Steven, sales manager, worked hard to accommodate the customer and address the issue, and feel he was doing his best. I'm still hoping for a happier ending. I still love my CR-V and have named her speckles. Update: I worked with the GM Mike McKinnon who was able to do research and did solve the issue. Garcia Honda cared enough to keep working toward a solution. I appreciate the additional effort, the resolution, and the care from the team. My truck's speckles are gone, but she will keep the name for fun. I love my CRV. Thanks Garcia Honda, and Mike, for your continued customer service and efforts. More

Awesome experience Everyone at Garcia Honda treated us with respect! Never pressured on buying and when we decided to buy they were genuinely happy for us! Thanks for th Everyone at Garcia Honda treated us with respect! Never pressured on buying and when we decided to buy they were genuinely happy for us! Thanks for the great experience! More