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Garcia Honda

Albuquerque, NM

4.1
395 Reviews
Get to Know Our New Honda Dealership, Serving Albuquerque, Rio Rancho, Bernalillo and Santa Fe If there's one thing we want everyone to know it's that at Garcia Honda we are here to make you happy. That's what we want from the time you walk into our showroom looking for the new or used Honda vehicle of your dreams to the day you want to trade it in. In addition to our lineup of high-quality vehicles that offers many choices for drivers with different wants and needs, there's also our car service and repair center. We train and retrain to help ensure the vehicle you buy or lease from us continues to satisfy you for hundreds-of-thousands of miles to come. What's more, we use certified Honda parts that are also available to the DIY-types out there. This way, you know you're vehicle is being treated right, from start to finish. Speaking of being treated well: Garcia Honda takes one stressful part of the car buying experience and turns it into a BIG positive. That's thanks to our team of Honda lease and loan specialists. Here to make sure all of your finance needs are met, they work hard crunching the numbers and ultimately provide an all-around pleasurable experience - some even go so far as to call it unmatched. Of course, the best way to learn more about our commitment to you here at Garcia Honda is to talk with us. Call, send us a note online, or stop into our showroom during regular business hours. We're located at 8301 Lomas Blvd Ne Albuquerque, and would love to answer any questions you might have.
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8301 Lomas Blvd NE

Albuquerque, NM

87110

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Showing 395 reviews

April 14, 2021

Michael is a amazing employee! A truly honest and respected person! I would deal with him again! He is respectful and really listens to the needs of his customers. More

by Anotherchick92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Garcia Honda responded

We couldn’t be happier to hear about your experience! It’s important to us that we provide our customers with high-quality service, and we’re glad to know we did just that. Thank you!

March 18, 2021

If it weren't for Mr. Merryman this review would be negative. We were experiencing a problem due to laziness and/or lack of training. Mr. Merryman, went out of his way to resolve the issue. Not on More

by E & D Mondragon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Merryman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Garcia Honda responded

We’re glad to know that Manny was able to turn your experience around and provide you with the customer service you deserve! We’ll be sure to share your kind words with him, and hope to serve you again in the future. Thank you!

February 08, 2021

Manny, Milles and the rest of the team were very professional and helpful on our recent visit to purchase a 2021 Accord. Very good experience rarely seen on any car purchase. Thank you guys and keep More

by Cesar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Merryman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Milles
Feb 11, 2021 -

Garcia Honda responded

We take pride in our team, their willingness to help, and their dedication to providing a great car-buying experience, and we’re grateful to receive your amazing feedback! We’ll be sure to pass this along to Manny, Miles, and the rest of our staff, as they’ll be glad to know they were able to earn your 5 stars! Congrats on the new Accord, Cesar, and we from all of us here at Garcia Honda, thank you!

February 06, 2021

The customer service is the worst. I called the service department and a girl with no clue answers the phone like she just woke up out of bed. She had no idea where to direct my call. I asked for one perso More

by Smoke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tristan Price
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2020

I unfortunately think I became a victim of social racism at this dealership. I'm a double minority whom decided to visit Garcia Honda to do some shopping around after taking a liking to a few cars I was int More

by Dee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aaron Welton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manager
Nov 03, 2020 -

Garcia Honda responded

Dee, while we’re happy to hear that Aaron took great care of you, we’re incredibly disheartened to learn about the rest of your visit. While we investigate this matter internally, we’d be grateful for another opportunity to show you the level of care you deserve and invite you to reach out to Mike McKinnon from our Management team at (505) 260-5000. We thank you for bringing this to our attention, and hope we may get the chance to show you how much we value you!

October 13, 2020

Manny Merryman/Finance: From start of my 2020 Honda Fit Sport purchase to current time, Mr. Merryman has treated me like family. This purchase was made during a particularly challenging timeframe when my More

by Dean.Basco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Merryman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Garcia Honda responded

Here at Garcia Honda, we consider our team and customers to be family, and take great pride in treating them as such. We couldn’t be happier to receive your review, as it lets us know this is exactly what you experienced! Thank you for the review and welcome to the family, Dean!—We look forward to providing you with genuine care and unmatched service for years to come!

September 14, 2020

Steven is an understanding, patient and supportive person when I need work done on my 2007 Honda Civic. He always explains in detail what needs to be done and the estimated cost. Joycelyn Jackson More

by joycelynj5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Alamillo, Steven A
Sep 15, 2020 -

Garcia Honda responded

Hi Joycelyn! Your review has made our day, and we know it’ll make Steven’s day, too! We’re thrilled to hear he was able to go above and beyond to help you with your Civic, and if there’s anything you need in the future, don’t hesitate to reach out! Thank you, and take care until we see you next time!

August 27, 2020

I’m beyond disappointed with the service I have received from the Honda service center at Garcia Honda. I’ve been more than patient understanding and civilized about the incompetence of the service provide More

by brutledge62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew Neufeld
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Modgling
Sep 21, 2020 -

Garcia Honda responded

We want to thank you for taking the time to bring this to our attention. At Garcia Honda, our top priority is to ensure each of our customers are satisfied with the quality of their care, and we’re sorry to hear about your experience. We’d be grateful for the opportunity to speak with you personally, and if you’re willing, we invite you to please contact Mike McKinnon from our Management Team at (505) 260-5000 so that we may address your concerns directly. We look forward to your call and to the chance to show you the service you deserve. Thank you!

June 30, 2020

My experience here started off decent. I had scheduled servicing for my AC to be diagnosed. The front was blowing warm and the back unit was blowing hot. Prior to arriving, I had been promised a rental be More

by Nothappy
Recommend Dealer
No
Employees Worked With
Andrew Neufeld
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tristan Price
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Modgling
Jul 08, 2020 -

Garcia Honda responded

We take great pride in the quality of service we provide our customers, and we’re incredibly disheartened to hear about your experience. We’re currently looking into this matter internally, and in the meantime, if you’re willing, we invite you to reach out to Mike McKinnon from our Management Team at (505) 260-5000, so that we may show you the exceptional service you deserve. We appreciate you bringing this to our attention, and we hope for another opportunity to serve you. Thank you, and we hope to hear from you soon!

June 06, 2020

Great employees! I came into the Garcia Honda Service Center for an oil change and Lee Armijo was incredibly helpful. I had many questions about my car and how often i More

by SmallCarDriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Armijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2020 -

Garcia Honda responded

Thank you for the kind words and 5-star review! We love providing our customers with a great service experience, and look forward to serving you for many more years to come! Thanks again, and until next time, take care!

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