Garcia Honda

A five star rating goes to Mr. Gary Sanchez for a successful transaction. Mr. Gary is very accommodating, provided us a good option, an honest opinion and a good deal. He didn’t he Gary Sanchez for a successful transaction. Mr. Gary is very accommodating, provided us a good option, an honest opinion and a good deal. He didn’t hesitate to help us even though we’re new buyers instead he helped us in every way he can. Once again, Thank you much! More

Shane was very helpful and easy to work with on our new purchase. Would recommend him to family friends. purchase. Would recommend him to family friends. More

Shane was very helpful and enthusiastic about the car. He didn't feel like a sleazy salesman. He didn't feel like a sleazy salesman. More

We’d read reviews and if we’re honest had a little hesitation but from the moment we showed up Gary met us and began to take care of us. It late and cold after a day of traveling around New Mexico and hesitation but from the moment we showed up Gary met us and began to take care of us. It late and cold after a day of traveling around New Mexico and trying to find the right car but he was patient and answered our questions as we looked into options of Honda Civics. This was a big purchase for my wife and I and we didn’t want to rush it and ended up waiting for two more days to make the purchase. In that time Gary was patient and not forceful with us, he answered questions, understood what we were looking for and worked with us to make it happen instead of pushing anything we weren’t interested in. He kept us up to date with information and we had an incredible buying experience and would gladly work with him again. The manager Mike also took time to sit with us as we asked financing questions as we asked details about the car and comparing it to prices we were seeing online. More

Michael McKinnon, told me and my wife that Garcia Honda absolutely does not take any outside financing because we camr in pre-approved for a vehicle, my wife asked him if they used any of the local banks a absolutely does not take any outside financing because we camr in pre-approved for a vehicle, my wife asked him if they used any of the local banks and he said yes they have relationships with local banks but he would not take our check from Navy federal credit union and it located right down the street, he would not let us buy a vehicle unless we financed it the way he wanted us to and walked away very rude. I have proof of this conversation. He is a liar and a very unpleasant person and should not be in charge of anything pertaining to customer service. More

ASK BEFORE YOU BUY! We tried to buy a 22 crv but when we started to talk numbers, they said we HAVE TO BUY $3000 accessories package weather we like it or not. We sa We tried to buy a 22 crv but when we started to talk numbers, they said we HAVE TO BUY $3000 accessories package weather we like it or not. We said NO to the $3000 package and they said No deal. A WASTE OF TIME!!! ASK WHAT YOU HAVE TO BUY BEFORE YOU EVEN START More

Do not recommend this dealership. Bought a 100 month battery from Garcia Honda. At 36 months it stopped holding a charge. I called to ask about a replacement, guess what ? Instead was Bought a 100 month battery from Garcia Honda. At 36 months it stopped holding a charge. I called to ask about a replacement, guess what ? Instead was told there isn't a warranty because they didn't install it. Walmart, AutoZone, Oriellys, all honor the battery warranty. Disappointing that a long time Albuquerque company would behave in such a poor manner. Truly no longer has good values or operates with integrity. Headed back to driving Toyotas. More

Just purchased a 2023 Honda HRV to replace my 2018 Honda CRV. Andrew Shainin was very helpful without any pressure to make decisions. I knew what I wanted, they had it, so deal made. CRV. Andrew Shainin was very helpful without any pressure to make decisions. I knew what I wanted, they had it, so deal made. More

I recently purchased a vehicle from garcia honda and wanted to give some excellent feedback to Roger my salesmen and andrew newfield advisor for their excellent assistence in the overall deal. Very plea wanted to give some excellent feedback to Roger my salesmen and andrew newfield advisor for their excellent assistence in the overall deal. Very pleasant dealership to work with on my car shopping experience. More

I will never use Garcia Honda for Service on my 2021 Ridgeline. If I could I would rate them Negative 10000000!. Worst service I have ever had. Left several messages for Andrew Neufeld regarding the Ridgeline. If I could I would rate them Negative 10000000!. Worst service I have ever had. Left several messages for Andrew Neufeld regarding the issue and NEVER got a call back. We left messages for the Sales Manager - Michael McKinnon and he NEVER called us back. Here is my story: We bought a 2021 black edition Ridgeline from a dealer in Frisco Texas on March 20, 2021. The truck came with two items we requested(running boards, and all weather matts. The Truck also came with a Tonneau cover. The Tonneau cover was not in any documentation and was not charged for in the deal. We assumed they got the truck transferred from another dealer as it only had 20 miles on the odometer when we took delivery. We moved to Edgewood, NM on Feb 26, 2022. I have taken my truck to Garcia a few weeks ago for an oil change. All was well with their service for that instance. Last week my Tonneau cover would not open properly. I took it to Garcia on Tuesdayn May 31st. My service adviser Tristan was very helpful. He stated Garcia Honda would replace the Tonneau cover at no cost. Just as they pulled my truck away to get the replacement Tonneau cover installed Tristan came to me and said they would need proof that we paid for the Tonneau cover with David McDavid in Frisco, TX. Again, The cover was already on the truck when we took delivery. There was no documentation on it being installed. WE contacted the dealer in Frisco and spoke to the General Manager - Sonia Heredia and she was very empathetic to our issue. She contacted the Garcia service department (Ryan). She told us that she explained to Ryan that the Tonneau cover should be covered under warranty. From what we are being told Andrew Neufeld is the reason it is not being replaced by Garcia Honda. Today we took our truck to another Honda dealer in the area and they have ordered the replacement cover at NO CHARGE!!!! with no problem at all. Again. Poor service from the service mangers at Garcia Honda, and VERY VERY poor service from ALL sales and General Managers at Garcia Honda... Not even the courtesy of a return phone call. I would rather drive an extra 30 minutes to go to another Honda Dealer, and I will from now on. I realize all Honda dealers are privately owned and operated. It really shows with Garcia Honda and their entire sales and service department. ZERO ZERO ZERO STARS!!!!!!!!! More