Garcia Honda

Overall experience was quite favorable! I found Alan to be very attentive and made a good impression! The price was reasonable for the service received: Oil, Tire Rotation, Filters, etc…. be very attentive and made a good impression! The price was reasonable for the service received: Oil, Tire Rotation, Filters, etc…. More

I am always generally pleased with the service received at the Honda service center. My goal is to keep my Pilot running and in good condition until it has reached 300,000 miles and I think with the techn at the Honda service center. My goal is to keep my Pilot running and in good condition until it has reached 300,000 miles and I think with the technicians help we may be successful! Thank you. More

My husband and I were driving to work when one of the wheels started making a metallic scraping sound. We pulled over and did not see anything. We called Garcia Honda and they were able to fit us in th wheels started making a metallic scraping sound. We pulled over and did not see anything. We called Garcia Honda and they were able to fit us in that day. They checked everything out and did not charge me anything. This is the second Honda I have bought from them and they have done all the service on both cars. I have always been very pleased: the service has been good, the employees are polite and friendly, and the car is done when they say it will be done. More

When my mom & I drove up, Travis Twilley came to see how he could help us. I had asked for Ayrat, but he was off. I asked Travis Twilley to help me. He took us to Monica O'Malley who greeted us very fri how he could help us. I had asked for Ayrat, but he was off. I asked Travis Twilley to help me. He took us to Monica O'Malley who greeted us very friendly & professional. She had Travis help us with finding a new Honda Civic. Travis showed us the new 2013 Honda Civic. I got to test drive once we were off the lot. My mom & I were very impressed with all the features of the Honda Civic. Once the decision was made to buy one, Monica told us what colors were available & I got to choose the color I wanted. I picked white.Travis helped me fill out the paperwork & Monica helped, too. My mom was very kind in giving the down payment. We explained the situation of being in a car accident. I was still fighting with the insurance company as to what they were going to do with my 1993 Honda Accord. After a few days, we decided to go ahead & get the car despite no answer from the insurance company. Monica called & I returned her call with a date to go get the car. Monica told me that Travis would come pick me up & take me so I could get my new car right away. I made the appointment for Thursday after work. I am very appreciative of being picked up. A friend was picking me up & taking me home for @ 1 1/2 weeks. She was starting to get irritated. Once we got there at the dealership, Travis was very helpful. I got to see the additional features that I could add to the Honda Civic while we were waiting for Matthew Newton. Monica came over & asked how my mom was and if I was excited about my new car. Yes I was excited & happy to be getting my new car. Very friendly & courteous. Impressive lady. Once I got into his office, we did the paperwork in no time. Matthew explained each single paper that I was signing & why. He also answered my questions in regards to payments & payming extra when I had the money. He even made a few excellent suggestions to help get the car paid off faster. Excellent information I will follow. Once done, I got my paperwork & Travis took me to my new car. He explained all the features of the car. He even answered all my questions regarding some necessary features I needed to know in order to drive my car. Eg: lights, window wipers. He was very kind to set up the bluetooth on my phone with the car. How cool is that!!!!! Excellent explainations of the car controls. Ones that I needed to know & ones that I wanted to know. If I was to buy another Honda, I would definitely ask for Travis Twilley as a salesman. I would be happy to work with Monica O'Malley & Matthew Newton again. They are very professional & excellent employees. I hope that they are with you for a very long time!!!!! Thanks for the excellent help from the moment my mom & I went in till I signed the necessary paperwork & drove off in my new Honda Civic! More

Everyone we worked with was friendly, professional and helpful. What we didn't understand at first, was explained and understood...never felt rushed or pressured. helpful. What we didn't understand at first, was explained and understood...never felt rushed or pressured. More

This is my second submission; my issue is now with the web site. Can't find my account -- I don't care, but you do. Web site wouldn't let me go back when it couldn't find my email addresses; erased everyt web site. Can't find my account -- I don't care, but you do. Web site wouldn't let me go back when it couldn't find my email addresses; erased everything. As for the rating for Garcia Honda, I must say that I do not trust ANY car dealers. They charge more than the independent auto mechanics, so I don't use the dealers. That said, Garcia Honda people are ALWAYS courteous, professional, friendly. They ALWAYS tell me what's going on with my car. The Garcia Honda people have become familiar faces, part of my community, and I appreciate that. More

Monica and Travel proved to be very professional and courteous. They were very knowledgeable about the products. Their patience during the "negotiations" and post-sale was noteworthy to say the least. courteous. They were very knowledgeable about the products. Their patience during the "negotiations" and post-sale was noteworthy to say the least. Matthew was also very helpful and personable while the paper work was being finalized. More

The service was excellent, every question was addressed and the price was better than your competitor. Keith was very diligent about calling just to see if all was OK (even after we purchased the car) and and the price was better than your competitor. Keith was very diligent about calling just to see if all was OK (even after we purchased the car) and if I had a question he did not have an answer to, he immediately got the answer and called back. Overall, we were very satisfied with our experience at Garcia Honda. More

The sales is Ron who is great and professional and fun. And he has followed up with courtesy after purchase. He has good personality too. Strong recommendation. And he has followed up with courtesy after purchase. He has good personality too. Strong recommendation. More

I was not ready for a car but needed one because my car was totaled in an accident. I was grumpy about having to replace my old car, but the folks at Garcia Honda were friendly and knowledgeable, and help was totaled in an accident. I was grumpy about having to replace my old car, but the folks at Garcia Honda were friendly and knowledgeable, and helped me make an informed decision. They treated me right and I did not feel "hassled" or "pressured" by the buying experience. They even helped me value my totaled car for insurance purposed. I ended up with a car that I love and am very happy with my decision. I would definitely recommend Garcia Honda to others. More