Garcia Honda
Albuquerque, NM
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 AM
Sunday 11:00 AM - 5:30 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 5:30 PM
Sunday Closed
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We have always had good experiences here. Both sales and service. Lorie and her staff in used car sales have never let us down. If you are looking for a new vehicle Toby can get you a line on many makes inc service. Lorie and her staff in used car sales have never let us down. If you are looking for a new vehicle Toby can get you a line on many makes including Honda. He recently helped a friend get a terrific lease deal. The service departments have been great also. I've known the Garcia's for over 30 yrs and highly recommend this dealership. More
Our first service experience was great. Just had our first oil change and inspection and had already driven 9,000 miles! That is wonderful for us as we drive it as a commuter car 80+ miles a day, 5 day first oil change and inspection and had already driven 9,000 miles! That is wonderful for us as we drive it as a commuter car 80+ miles a day, 5 days a week. It adds up fast. My husband and I are enjoying the Accord very much. More
It took me about 2 hours to finish the services, it's pretty fast. And free car wash provided, I felt pretty good. I would like to keep maintenance here in the future. The only thing not very good is the pretty fast. And free car wash provided, I felt pretty good. I would like to keep maintenance here in the future. The only thing not very good is the price is a little bit too high for oil change. More
Everyone was really nice and it was an enjoyable experience. Other than Lexus, I have never been to a place where everyone was so helpful and friendly. I will be back for my next service. experience. Other than Lexus, I have never been to a place where everyone was so helpful and friendly. I will be back for my next service. More
Yes I would definitely recommend Garcia Honda to anybody who is looking to purchase a new car because they are super professional and friendly. I especially love professionalism. who is looking to purchase a new car because they are super professional and friendly. I especially love professionalism. More
The customer service was "Great" due to a quick check-in from the drive-in bay, prompt service inside by an advisor and little wait for a courtesy shuttle as I was dropped off and picked up. The l check-in from the drive-in bay, prompt service inside by an advisor and little wait for a courtesy shuttle as I was dropped off and picked up. The last point was a decider due to my not having any other means to get home and quite a waste of my time if I had to hang around the service center all day. The lesser "Good" ratings are due to my needing time to evaluate the quality of vehicle servicing done, but I do appreciate the notes about the front struts from the inspection done on my car. Also, it's been awhile since my last visit for service because I was a bit turned off by a less than friendly experience or two I had had in the past. I'm glad to say that that was not the case yesterday. Lastly, the "OK" for the cost of the servicing should not be surprising. Servicing usually costs more than you'd hope it might. I realize that the type of servicing probably required a lot of shop time, and in the end the advisor was able to take a little off the quoted price but it still hurt. Replacing the belts and pump was necessary and I needed the dealer to handle this one. So thank you! More
I had originally experienced Garcia Honda through a friend's service there. While I was picking her up after she dropped off her car, I mentioned a problem with my own 2007 Fit. The service manager pro friend's service there. While I was picking her up after she dropped off her car, I mentioned a problem with my own 2007 Fit. The service manager promptly told me to drive it around and they fixed it in a very short time at a very reasonable price. I decided then that I would buy my next new Honda at Garcia. So when I did come back for a 2013 Fit, I was not at all surprised by the great service and attention to my requests and needs in making the purchase happen as easily and painlessly as possible. I actually wound up buying more car than I thought I could for a payment well within my budget. I remarked on the great service and Manuel had a great perspective. He said "There are 3800 Honda dealerships in the United States. So why would you come to this one, other than for the excellent quality customer service we provide." I agree. More
This is the second new car I have bought from Garcia Honda. I've always been treated very well by all sales/floor staff I've encountered and never felt pressured to buy anything. Louis, Ayrat, and Matth Honda. I've always been treated very well by all sales/floor staff I've encountered and never felt pressured to buy anything. Louis, Ayrat, and Matthew (in finance) answered my questions clearly and promptly. Before I bought my new Accord, I knew that I wanted to buy it from Garcia because I like giving great companies repeat business. I have also taken my old car to Garcia's service department for 6.5 years and have always received great service from them. More
Although my issue is not yet completely resolved, Keaton kept me informed through the whole diagnostic process. He throughly explained the steps that were being taken to try to resolve my issue and was frie kept me informed through the whole diagnostic process. He throughly explained the steps that were being taken to try to resolve my issue and was friendly and professional. More
The Service was timely. Richard was courteous, polite and friendly. The waiting area was clean and comfortable. Paying was taken quickly and the ladies were helpful and friendly. and friendly. The waiting area was clean and comfortable. Paying was taken quickly and the ladies were helpful and friendly. More