
Garcia Honda
Albuquerque, NM
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 AM
Sunday 11:00 AM - 5:30 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 396 reviews
Great service and concern for customers My service for my Honda Fit was wonderful. I got things in and out in good time and the service manager was great at explaining everything to me. My My service for my Honda Fit was wonderful. I got things in and out in good time and the service manager was great at explaining everything to me. My wife's car also was serviced and the problems taken care of that same day despite our delay of getting back to the service department late in the afternoon. I love Honda's and this is one of the reasons why, great service and care, not just the feeling of being taken advantage by someone who is just in it for the money. More
A cold shoulder I took my car in for a lube and oil. I was greeted quickly by someone who was very friendly. However, once I got inside to give my info, etc, it seeme I took my car in for a lube and oil. I was greeted quickly by someone who was very friendly. However, once I got inside to give my info, etc, it seemed that everyone was a bit on edge; not as friendly as in past experiences. My car was done very quickly and with extremely good work. However, the gentleman who called me actually called me over the speaker (which was very difficult to hear). I wasn't sure it was me who was paged, so I went to the service desk to ask, and the gentleman told me he had been calling me for some time, quickly, and w/o showing me the test results from the paper, glossed over the recommendations. He didn't come back to get me (I was right there - in the waiting area, not far....) and was very pointed. I was taken by surprise as it was just a weird experience. I have enjoyed coming to this service center at the dealers for 5-6 years now. I find their work to be of quality and usually are over-the-top friendly and courteous. Not this time. I am hoping this is just a fluke and not what will be the norm from now on. More
Very Pleasant Experience So nice to have a place to have our car serviced that makes it a pleasure rather than a nightmare. As always, our experience this time was fast, prof So nice to have a place to have our car serviced that makes it a pleasure rather than a nightmare. As always, our experience this time was fast, professional, and pleasant in every way. thanks, Garcia Honda Service Dept!! More
Mr Nguyen Manuel Lopez was very courteous. He answered every question that we had. This is the 3rd vehicle that we've bought from Garcia, and this experience Manuel Lopez was very courteous. He answered every question that we had. This is the 3rd vehicle that we've bought from Garcia, and this experience was the best overall. More
Routine Maintenance I was asked if I wanted the complimentary car wash, and I said yes. But I rate the quality of the wash as "D". Water spots were left; one side was cle I was asked if I wanted the complimentary car wash, and I said yes. But I rate the quality of the wash as "D". Water spots were left; one side was clearly better than the other; the hubs were only partially cleaned. Offering a wash is a great customer service idea; but if the wash is done poorly, you might as well not do it. More
Garcia Honda Alan Logsdon is the best service person. He makes sure everything gets done. And makes sure that nothing else is wrong and checks all possibilities of Alan Logsdon is the best service person. He makes sure everything gets done. And makes sure that nothing else is wrong and checks all possibilities of the situation. More
Service & Customer Service The service offered me was excellent. My service manager was friendly, informative, and understanding. (Angel) I have used Garcia Honda to get my Ho The service offered me was excellent. My service manager was friendly, informative, and understanding. (Angel) I have used Garcia Honda to get my Honda Civic serviced for the past 8 years and have always left very satisfied. Thanks. Joycelyn jackson More
What a wonderful experience! My experience at Garcia Honda in Albuquerque was superb! From the minute that I walked in to the time that I left. I have to be honest, all I went in My experience at Garcia Honda in Albuquerque was superb! From the minute that I walked in to the time that I left. I have to be honest, all I went in for was to have an extra key made for my 2010 Honda Civic. By the time I left, I walked out with a new key that went to my new 2014 Honda Civic. It was a very good decision. Manuel Lopez was very courteous and attentive to my buying needs. Buying a new car from Garcia Honda in ABQ was a great choice. It was a joy to work with a group of people who discplayed such professionalism. More
No Regrets on this one! My over all experience at Garcia Honda was quite exceptional. CJ was very knowledgeable about the vehicle that I test drove. He was very friendly an My over all experience at Garcia Honda was quite exceptional. CJ was very knowledgeable about the vehicle that I test drove. He was very friendly and understanding about what type of car would fit my needs. CJ fully explained the process for financing my new car as well as what to expect with my trade in vehicle. Everything went very smoothly, no stress! I am very happy with the car that I purchased and I am especially happy with the amount that I paid for it. More
I don't know what title you need The service was excellent. I bought an maintenance care plan and made my appointment online and I was in and out in a flash. AWESOME! Thanks Garcia H The service was excellent. I bought an maintenance care plan and made my appointment online and I was in and out in a flash. AWESOME! Thanks Garcia Honda. More