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Garcia Honda
Albuquerque, NM
391 Reviews
Get to Know Our New Honda Dealership, Serving Albuquerque, Rio Rancho, Bernalillo and Santa Fe
If there's one thing we want everyone to know it's that at Garcia Honda we are here to make you happy. That's what we want from the time you walk into our showroom looking for the new or used Honda vehicle of your dreams to the day you want to trade it in.
In addition to our lineup of high-quality vehicles that offers many choices for drivers with different wants and needs, there's also our car service and repair center. We train and retrain to help ensure the vehicle you buy or lease from us continues to satisfy you for hundreds-of-thousands of miles to come. What's more, we use certified Honda parts that are also available to the DIY-types out there. This way, you know you're vehicle is being treated right, from start to finish.
Speaking of being treated well: Garcia Honda takes one stressful part of the car buying experience and turns it into a BIG positive. That's thanks to our team of Honda lease and loan specialists. Here to make sure all of your finance needs are met, they work hard crunching the numbers and ultimately provide an all-around pleasurable experience - some even go so far as to call it unmatched.
Of course, the best way to learn more about our commitment to you here at Garcia Honda is to talk with us. Call, send us a note online, or stop into our showroom during regular business hours. We're located at 8301 Lomas Blvd Ne Albuquerque, and would love to answer any questions you might have.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 AM
Sunday 11:00 AM - 5:30 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 5:30 PM
Sunday Closed
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Showing 391 reviews
September 14, 2017
Easiest car buying experience! No pressure to buy! Steven was very patient and was interested in finding me the perfect vehicle to best fit my needs he was very knowledgeable and thorough with all the Steven was very patient and was interested in finding me the perfect vehicle to best fit my needs he was very knowledgeable and thorough with all the features on the vehicle he did not pressure me to buy I felt as if every decision was my own. Thank you Steven for a great experience!! More
by Dmbq4L
Employees Worked With
Steven Baca
September 14, 2017
Great service Had a wonderful experience at Garcia Honda. Paloma worked hard to fit my budget and was very helpful and patient and knowledgeable. The managers gave Had a wonderful experience at Garcia Honda. Paloma worked hard to fit my budget and was very helpful and patient and knowledgeable. The managers gave me a great deal on my new Civic. Couldn't ask for a better experience! More
by Football123
Employees Worked With
Paloma, Paloma Najera
September 14, 2017
Great Experience! My husband and I bought a 2017 Civic, and had the best experience. I've been a VP for a large company for over 28 years and I think you need to put th My husband and I bought a 2017 Civic, and had the best experience. I've been a VP for a large company for over 28 years and I think you need to put this young man as a manager, he's a very good role model. More
by Cali1955
Employees Worked With
Steven Baca
September 14, 2017
Honest and trustworthy We have been buying cars from Stephen for years. He is a man of his word and has always gone out of his way to make sure we are totally satisfied. His We have been buying cars from Stephen for years. He is a man of his word and has always gone out of his way to make sure we are totally satisfied. His service after the sale is untouchable. More
by Ateam812
Employees Worked With
Steven Baca
September 13, 2017
Steven Baca!! Purchased a 2015 preowned Honda Accord. I was so scared being a girl going in and Steven did nothing but help me. I'd recommend anyone to him! Purchased a 2015 preowned Honda Accord. I was so scared being a girl going in and Steven did nothing but help me. I'd recommend anyone to him! More
by militarygirl
Employees Worked With
Steven Baca
September 13, 2017
Great experience Recently purchased my Honda, not only was Steven Baca very knowledgeable but very respectful in helping us find the right car to fit our needs. He's t Recently purchased my Honda, not only was Steven Baca very knowledgeable but very respectful in helping us find the right car to fit our needs. He's the best! More
by Carguy
Employees Worked With
Steven Baca
September 13, 2017
Great experience!! Steven Baca was great!!! It was my first time buying from this dealership and it was a great experience, he was knowledgeable and friendly and helped Steven Baca was great!!! It was my first time buying from this dealership and it was a great experience, he was knowledgeable and friendly and helped me pick out the best vechicle for me. Thanks again Steven Baca!!! More
by JLLR
Employees Worked With
Steven Baca
September 06, 2017
AVOID GARCIA CAR ESTABLISHMENTS AVOID GARCIA HONDA AND OTHER GARCIA ESTABLISHMENTS AS THEY WILL WASTE YOUR VALUABLE TIME! 9/6/17: Garcia Honda Visit Was about to commit to purc AVOID GARCIA HONDA AND OTHER GARCIA ESTABLISHMENTS AS THEY WILL WASTE YOUR VALUABLE TIME! 9/6/17: Garcia Honda Visit Was about to commit to purchasing a vehicle, contingent upon a weird vibration/noise being resolved on their vehicle. Sales manager (MIKE) agreed to give me the balance of my car loan for my trade. When it came to putting pen to paper, I was offered $600 less than the agreed trade value. I explicitly stated I needed the balance of my loan for my trade and that was agreed on before we got to this stage. After I complained, they acted like it was no big deal and then the Sales Manager says he has to call his director to get approval, then states they can only do $1500 less than my balance. So it went from $600 less to $1500 less? xxx kind of sales tactic does this dealer teach its employees? Why even open your doors to the public because you're obviously not trying to sell cars. You lost a sale over trying to squeeze me for an extra $600, then became more greedy by trying to get $1500 out of me. Obviously I told them to go fly a kite and walked out. It's probably for the best as the car was probably a lemon and had been on the lot 3 months already. I won't buy from any dealer with the Garcia name and I caution everyone to do the same. More
by EWade
June 14, 2017
Shady Shady- Do not waste your time THINK AGAIN. If you're looking to buy a new car, please think again before you purchase from Garcia Honda. I was ecstatic to be getting a new car as a THINK AGAIN. If you're looking to buy a new car, please think again before you purchase from Garcia Honda. I was ecstatic to be getting a new car as a graduation present. Garcia Honda seemed like a great place to make this purchase. They were very welcoming and helpful...at first. It was a smooth ride (haha) purchasing a 2015 Ford Fiesta, until it all went downhill. I was so happy with my new car, until TWO DAYS after I purchased the car when it completely broke down in the middle of an overpass. I called the salesman who sold me the car in a panic and he came to pick me up and have someone tow the car. Okay, this is not what I planned, but John, the salesman, promised that everything would be fine. They would have the service team check everything out and lend me a service loaner car until I could get my car back. As John is scanning my drivers license so that I could get into the service loaner, HE LOSES MY DRIVERS LICENSE. He tells me that he can go with me to the DMV the next day and tells me that he will text me in the morning. No text. No call. I finally text him in the afternoon, as I need a drivers license and I'm having to take time off of work for this. No text back for hours. I tell him that I don't need him to come with me and that he can just reimburse me later. Let me tell you, it's not very easy to get a new drivers license, especially now with the Real ID act. For about three weeks I don't know what's going on with my car. Multiple times I was told that my car should be finished that day, and then not be contacted for days. At first they say that there was something wrong with the electrical system in the car. FINALLY, they contact me and tell me that the engine in the car may need to be replaced. UM WHAT? We would call Mike, the manager, to find out what's going on and he would say that he would call us back. Did he? No. My mom and I decide that we just need to go down to the dealership. Mike tells me he might be able to do something that will make me "really happy." This means selling me a car that is more expensive than the original car I purchased and acting like he's doing me a favor. I wasn't incredibly enthused about the car he's trying to sell me but he tells me that this is the only car they have in my price range and at this point, I just want a car. Overall, I am happy with my new car, but these people fail to acknowledge their major screw up. I couldn't even get a sincere apology until I asked for one. Almost a month after purchasing the second car, I'm still waiting on the reimbursement check they owe me. Just called mike, let's see if he calls back. PLEASE DO NOT WASTE YOUR TIME, unless you would like an absurd and unnecessary amount of stress and anxiety added into your life. They talk a lot of s*** about small dealerships, but the experience that I had with them...I would not wish on anyone. UPDATE: I was called shortly after posting this review on Google by Mike and was threatened that if I didn't remove it, I would not receive my reimbursement check. Also, the original car I purchased is up for sale on their website and at a lower price. More
by bcrow7
Employees Worked With
Michael, Sales Manager, John Motley
June 12, 2017
BEST CAR EXPERIENCE YET!! This was my 9th car purchase and by far buying from Garcia Honda has been the best experience yet! My car salesman was Steven Baca and he was extreme This was my 9th car purchase and by far buying from Garcia Honda has been the best experience yet! My car salesman was Steven Baca and he was extremely helpful and understanding to mine and my son's needs. He was friendly and nice and always treated us with respect. I will from this point forward always recommend people to go here and ask for Steven. The whole staff to include Mike and CJ the finance manager were all incredible and professional! Before going anywhere else come here they gave me the best deal! More
by Becky Jones and son Tanner Jones
Employees Worked With
Steven Baca's mangager Mike., Steven Baca
