Garcia Honda

Nathan Martinez - 2018 Honda Pilot Nathan Martinez was not only knowledgeable but respect and kind. He helped us find the car that best fitter our family. His GM was also kind and respe Nathan Martinez was not only knowledgeable but respect and kind. He helped us find the car that best fitter our family. His GM was also kind and respectful. As the wife I thought they may not listen to what I had to say, however, that could not be further from the truth. They were responsive to both my husband and I and they list Ned to both of us. As a result, my parents are considering buying a car from them. More

Tristan was a great help! While the car we wanted was not available, Tristan was very helpful throughout the process. She helped us review our options and understood our requir While the car we wanted was not available, Tristan was very helpful throughout the process. She helped us review our options and understood our requirements for a new car. More

Questions were answered without hesitation Mr. Tony Rumbo and the staff were extremely helpful, very friendly, and quick to direct me where I need to go. I left feeling like all my questions we Mr. Tony Rumbo and the staff were extremely helpful, very friendly, and quick to direct me where I need to go. I left feeling like all my questions were answered. I know I can return and Mr. Rumbo will patiently assist me without rushing me and without all the car sales mumbo jumbo. More

Lies and deception We love Hondas and have bought a car from Garcia Honda 7 years ago. This time the salesman LIED about how many cars they had on the lot. He told us We love Hondas and have bought a car from Garcia Honda 7 years ago. This time the salesman LIED about how many cars they had on the lot. He told us "this is the last one and they have sold fast. If you walk out the door I cannot guarantee that it will be here when you get back. Why don't you just commit now." When we went back a few days later we were told by another person that there was at least two others on the lot. In addition, when we went back the financial person changed the pricing offer. He told us he could help us with pricing and then just added in to the pitcher anything we asked for, not giving us any of the deals he had promised (and the salesman had written down) the day before. Really shady and high pressure. More

Awful sale A couple weeks ago I was traveling to Arizona from Alabama for vacation in my older Honda model , to keep it short my car had engine failures so I de A couple weeks ago I was traveling to Arizona from Alabama for vacation in my older Honda model , to keep it short my car had engine failures so I decided I will need an emergency upgrade while passing thru, upon arrival I was not greeted or payed attention waited about an hour to finally speak to somebody, they gave me a lowball offer of 300 for my trade in without checking my car , they wouldn’t help me finance a car that was 23k with a 20,000 down payment imagine that , couldn’t even negotiated a cash price to help someone in need , they wouldn’t believe I had that kind of cash , kept taking smoke breaks on me pretending they was discussing my financial status , I had no choice but to go to my bank and get a cashiers check of the 23k , once they seen the money was on the way with the help of one of their Errand boys that called it in.... the whole experience was just awful if it weren’t for the situation I was in and that the time ran out on me I wouldvw never bought a car here or with the salesmen that took care of my sale More

Outstanding, Personalized Service My 2000 Garcia Honda CR-V was recently rear-ended and converted into a total loss. After 18 years of Garcia Honda's service for this car, I decided to My 2000 Garcia Honda CR-V was recently rear-ended and converted into a total loss. After 18 years of Garcia Honda's service for this car, I decided to get another CR-V there, unless another model would be more appropriate for me, as well as my wife. Cary Carr greeted us as we were inspecting the cars in the outside lot and introduced himself. We appreciated his low-keyed demeanor as he provided very informative answers to all our questions. He knew what was in their inventory, knew the differences, attributes and options for each year's models. After an extensive discussion, we focused on a CR-V that appeared to provide us with the features and options that we wanted. Prior to the test drive, Cary showed us the locations of various features, explained their function and, when requested, demonstrated their function. I then asked Cary if he would accompany me on the test drive so that I could ask him questions that could be dealt with more appropriately in a moving car. This included a short stop in a park lot where Cary was able to talk me through the proper usage of the rear view camera. After this most-appreciated test drive, we returned to the sales office and, a short while later, I purchased the CR-V. We were extremely pleased with the consideration, and quality of care that Cary provided, combined with his genuine interest in making certain that our continued satisfaction with our purchase is assured. He makes himself readily available, even after the sale. I have purchased cars in Connecticut and California, before moving to Albuquerque, but have never had the unexpected pleasure that Cary engendered during his service to us. We will certainly recommend him to our relatives and friends who need a car. SM & TJM More

Good purchase experience The purchase was complicated by difficulty with my paper work. All of the people involved were as patient as anyone could have wished and were anxiou The purchase was complicated by difficulty with my paper work. All of the people involved were as patient as anyone could have wished and were anxious and willing to help in any way they could. I don't think I would have handled it better myself. M. W. More

Superb customer service Cary Carr is the BEST! He is patient, kind and very professional. He goes out of his way to answer all questions and will spend as much time as you ne Cary Carr is the BEST! He is patient, kind and very professional. He goes out of his way to answer all questions and will spend as much time as you need test driving each vehicle while explaining each feature. He is so attentive but never pushes the client to buy a vehicle. Cary really loves what he does and it is reflected in his personality and customer service. If you need to buy a car or a truck ask for Cary at Garcia Honda! He changed my car buying experience and he will change yours too!! More

Easy Going Dealership was respectful, cordial, and low pressure. Salesman Stephen Baca was probably the calmest and most informative car salesman I’ve encountere Dealership was respectful, cordial, and low pressure. Salesman Stephen Baca was probably the calmest and most informative car salesman I’ve encountered in 40 years of car buying. Highly recommend Stephen! More

Good dealership. Great place for the individual who likes no pressure, informed, relaxed and friendly sales staff. Tristan Hinkebein was all of the aforementioned! H Great place for the individual who likes no pressure, informed, relaxed and friendly sales staff. Tristan Hinkebein was all of the aforementioned! Her relaxed attitude makes a potential buyer feel at home and at ease. Great salesperson without the usual pressure to buy! Great place to buy a new or used car. More