Garcia Honda

We loved our experience . .. as a matter of fact - we've purchased 2 cars from Garcia's! Gary Sanchez was the perfect sales person [product specialist] for us. He didn't wait [ .. as a matter of fact - we've purchased 2 cars from Garcia's! Gary Sanchez was the perfect sales person [product specialist] for us. He didn't wait [vulture style] for us, he seemed to have that inner intuition to know when to approach. His knowledge of the product was great and didn't 'push' for a sale. He gave us a fair deal on the car. Even our warranty person knew what we wanted and didn't push. Since purchasing the Passport, one week ago, I've had numerous gentlemen approach me about the car and said it looks great. I'm happy to tell them how the car handles and share with them my experience at Garcia Honda. More

Our buying experience was exceptional. We worked with Gary Sanchez, Manny Merryman, Mike McKinnon and Andrew Shainin. All four gentlemen were professional, knowledgeable and patient with We worked with Gary Sanchez, Manny Merryman, Mike McKinnon and Andrew Shainin. All four gentlemen were professional, knowledgeable and patient with me in answering my multitude of questions. After our purchase of a 2024 Honda Accord Hybrid Touring vehicle, Manny sat with us for well over an hour and helped us set up our phones and explained all the accessories. More than once, we were told to call, or come in if we have any questions in the future. We've had the car for a couple days now and we couldn't be more pleased. More

Recently bought a CR-V hybrid from here, kudos to the team at Garcia Honda. #1 in New Mexico, I will always recommend to all friends and family that are looking for a vehicle. team at Garcia Honda. #1 in New Mexico, I will always recommend to all friends and family that are looking for a vehicle. More

Horrible service! Arrived 15 min early for my appt. Sitting in my car for nearly 10 min before anyone came out to check me in. Then I had to wait 2 hrs for an oil chan Arrived 15 min early for my appt. Sitting in my car for nearly 10 min before anyone came out to check me in. Then I had to wait 2 hrs for an oil change. They made some excuse why it took so long. Had a 10:15 an appt got my car back at 12:16 pm. No inspection and no car wash just bad service. This is not the first I left angry about bad service. Terrible management. Won’t return my calls. Will keep trying until I speak with management. More

Terrible service. Long wait and too many bad excuses for poor service. Seems to be an ongoing problem with Garcia Honda. Management unavailable to hear complaints and Long wait and too many bad excuses for poor service. Seems to be an ongoing problem with Garcia Honda. Management unavailable to hear complaints and not available to return phone calls. More

Our initial car salesperson, Gary Sanchez, was amazing and we came to an agreement. Then, we met with Andrew Dickensheets who was comedically horrible. First, he falsely raised our monthly payment amou and we came to an agreement. Then, we met with Andrew Dickensheets who was comedically horrible. First, he falsely raised our monthly payment amount and got defensive when we noticed and asked about it. Then, he attempted to strong-arm us into buying a warranty package. Once we denied it, he got angry and slammed papers/made passive-aggressive remarks during the rest of the process including that "our kind" of people would "probably not be driving much anyway so a warranty package covering up to a certain mileage would be ideal." No clue what he was insinuating. I am happy that we were able to secure the vehicle, but Andrew Dickensheets is the epitome of the insecure, sleazy care salesman trope straight out of a movie. It's also interesting how every positive review of Mr. Andrew from 2023 only states positives about Gary Sanchez... and Gary is not listed under employees so you have to submit reviews of Gary Sanchez under Mr. Andrew... More

Gary Sanchez was the salesperson that I dealt with. Gary was extremely helpful in that he either answered all my questions or he reached out to people who had the answers. I appreciated that Gary was n Gary was extremely helpful in that he either answered all my questions or he reached out to people who had the answers. I appreciated that Gary was not aggressive and was sensitive when my wife and I needed to talk in private. He did an excellent job going over all the features of the vehicle. I strongly recommend Gary if you are looking to purchase a car. More

Cary was absolutely respectful, kind, courteous and knowledgeable about the Honda products. As an older woman who is used to having men talk down to me or treat me as less than, I was impressed that f knowledgeable about the Honda products. As an older woman who is used to having men talk down to me or treat me as less than, I was impressed that from the moment I stepped onto the lot Cary treated me with respect. After the sale he has been available when I've called to check something out about he car. I bought a new vehicle that day. The whole team was great to work with. Highly recommend Cary Carr at Honda Garcia. More

After our Honda hybrid broke down 30 miles west of Albuquerque on October 21, 2023, we needed to buy a car. We bought a Pre-Certified 2018 Honda LX with 40,000 miles at Garcia Honda on Lomas. Docume Albuquerque on October 21, 2023, we needed to buy a car. We bought a Pre-Certified 2018 Honda LX with 40,000 miles at Garcia Honda on Lomas. Documents regarding this transaction were emailed on a pdf. The "Honda Certified Warranty" form was not filled out or signed by the Sales Rep, Sales Manager, or Service Manager. I have requested a completed form several times and now have contacted the NM Attorney General's office. More

I bought my first Honda at this dealership in 2017. I recently went back looking for another Honda. I was greeted immediately by Gary, who was not very friendly or helpful. I told him what I was lookin I recently went back looking for another Honda. I was greeted immediately by Gary, who was not very friendly or helpful. I told him what I was looking for and he turned me over to Mike. Mike made an offer on a vehicle I was interested in but later went back on his word. He did call other dealerships in the state and was going to have a white Accord delivered. I told him I would pick it up myself and he declined to tell me where it was located and that I would not find it. Guess what, Mike...I FOUND it and I bought it!! Never going back to Garcia again. Poor service More