Garcia Honda

Terrible service. Long wait and too many bad excuses for poor service. Seems to be an ongoing problem with Garcia Honda. Management unavailable to hear complaints and Long wait and too many bad excuses for poor service. Seems to be an ongoing problem with Garcia Honda. Management unavailable to hear complaints and not available to return phone calls. More

Our initial car salesperson, Gary Sanchez, was amazing and we came to an agreement. Then, we met with Andrew Dickensheets who was comedically horrible. First, he falsely raised our monthly payment amou and we came to an agreement. Then, we met with Andrew Dickensheets who was comedically horrible. First, he falsely raised our monthly payment amount and got defensive when we noticed and asked about it. Then, he attempted to strong-arm us into buying a warranty package. Once we denied it, he got angry and slammed papers/made passive-aggressive remarks during the rest of the process including that "our kind" of people would "probably not be driving much anyway so a warranty package covering up to a certain mileage would be ideal." No clue what he was insinuating. I am happy that we were able to secure the vehicle, but Andrew Dickensheets is the epitome of the insecure, sleazy care salesman trope straight out of a movie. It's also interesting how every positive review of Mr. Andrew from 2023 only states positives about Gary Sanchez... and Gary is not listed under employees so you have to submit reviews of Gary Sanchez under Mr. Andrew... More

Gary Sanchez was the salesperson that I dealt with. Gary was extremely helpful in that he either answered all my questions or he reached out to people who had the answers. I appreciated that Gary was n Gary was extremely helpful in that he either answered all my questions or he reached out to people who had the answers. I appreciated that Gary was not aggressive and was sensitive when my wife and I needed to talk in private. He did an excellent job going over all the features of the vehicle. I strongly recommend Gary if you are looking to purchase a car. More

Cary was absolutely respectful, kind, courteous and knowledgeable about the Honda products. As an older woman who is used to having men talk down to me or treat me as less than, I was impressed that f knowledgeable about the Honda products. As an older woman who is used to having men talk down to me or treat me as less than, I was impressed that from the moment I stepped onto the lot Cary treated me with respect. After the sale he has been available when I've called to check something out about he car. I bought a new vehicle that day. The whole team was great to work with. Highly recommend Cary Carr at Honda Garcia. More

After our Honda hybrid broke down 30 miles west of Albuquerque on October 21, 2023, we needed to buy a car. We bought a Pre-Certified 2018 Honda LX with 40,000 miles at Garcia Honda on Lomas. Docume Albuquerque on October 21, 2023, we needed to buy a car. We bought a Pre-Certified 2018 Honda LX with 40,000 miles at Garcia Honda on Lomas. Documents regarding this transaction were emailed on a pdf. The "Honda Certified Warranty" form was not filled out or signed by the Sales Rep, Sales Manager, or Service Manager. I have requested a completed form several times and now have contacted the NM Attorney General's office. More

I bought my first Honda at this dealership in 2017. I recently went back looking for another Honda. I was greeted immediately by Gary, who was not very friendly or helpful. I told him what I was lookin I recently went back looking for another Honda. I was greeted immediately by Gary, who was not very friendly or helpful. I told him what I was looking for and he turned me over to Mike. Mike made an offer on a vehicle I was interested in but later went back on his word. He did call other dealerships in the state and was going to have a white Accord delivered. I told him I would pick it up myself and he declined to tell me where it was located and that I would not find it. Guess what, Mike...I FOUND it and I bought it!! Never going back to Garcia again. Poor service More

Great service from Gary sanchez he gide us well as a first buyer was hard to undestand the whole process he work with us and we drive the same day with our car first buyer was hard to undestand the whole process he work with us and we drive the same day with our car More

The Salesman, Andrew and Manager, Manny were courteous and kind, answered all our questions and we were in out in two hours; fastest place we ever been to when purchasing a vehicle. and kind, answered all our questions and we were in out in two hours; fastest place we ever been to when purchasing a vehicle. More

Between my salesman Gary SANCHEZ and Mike the manager, I was treated with respect and understanding of what I was wanting! They were very kind. They made it painless. was treated with respect and understanding of what I was wanting! They were very kind. They made it painless. More

Gary was extremely helpful, professional, and provided a personal touch to the entire process of picking out and purchasing a car. personal touch to the entire process of picking out and purchasing a car. More