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Garber Subaru - Service Center

Webster, NY

4.8
267 Reviews

267 Reviews of Garber Subaru - Service Center

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September 08, 2023

My car was dead, I called Garber, spoke with Jack about my problem, he was very friendly. I had my car towed to the dealership, and it was taken care of right away. My car was done the same day! As ever More

by LIACUZZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack
Sep 11, 2023 -

Garber Subaru responded

We're so glad to know that our team at Garber Chevrolet Subaru was able to assist you promptly and efficiently. It's great hearing Jack provided excellent communication throughout the process, making it a smooth experience for you. Thank you for choosing us!

September 07, 2023

Well, Barbara automotive has been doing a great job, and everyone should know about all of the Garber automotive dealerships More

by DMSTEELE77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Sep 11, 2023 -

Garber Subaru responded

We appreciate your kind words about our team at Garber Chevrolet Subaru! We're glad to know you've had a great experience with us. Thanks for spreading the word about our dealership!

September 07, 2023

It was unexpectedly wonderful. Thank you for providing such thoughtful service in such a pleasant atmosphere. More

by Thank you
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm sorry, I don't recall their names but it was a very nice young man and an exceedingly kind young lady.
Sep 11, 2023 -

Garber Subaru responded

We're so glad to know you had a wonderful experience at Garber Chevrolet Subaru! Providing thoughtful service in a pleasant atmosphere is what we aim for. Thanks for your kind words and support!

September 07, 2023

The service staff are excellent, and the service manager Jordan was amazing. He has made me a believer, that customer service is still alive. More

by mark.houser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Sep 11, 2023 -

Garber Subaru responded

Mark, we're delighted to know that Jordan and our service team at Garber Chevrolet Subaru made your experience a memorable one. Thanks for believing in us!

September 05, 2023

Kind staff easy to work with explained everything in detail and I will be back again . More

by JOE@ROCHESTERJATC.ORG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Intini excellent
Sep 08, 2023 -

Garber Subaru responded

Everyone here at Garber Chevrolet Subaru appreciates the positive feedback. Thank you, JOE@ROCHESTERJATC.ORG!

September 01, 2023

I had an appointment for 9:30 for an oil change and tire rotation. Something I had had done there a few times before and usually took less than an hour. This time however the service took closer to two ho More

by RAY_SIMMONS
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I did not record names
Sep 07, 2023 -

Garber Subaru responded

We appreciate your patience during the longer than usual wait time for your service at Garber Chevrolet Subaru. We're glad to know our team could make it right by acknowledging the delay and offering a complimentary service. Your feedback is valuable, thank you!

September 01, 2023

The service was great and my car was repaired quickly. There was great communication between Lauren, Matt and myself during the repair process. Thank you for a great experience ! More

by ddmahoney1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren , Matt
Sep 07, 2023 -

Garber Subaru responded

We're delighted to know that you had a great experience with our service team at Garber Chevrolet Subaru! It's always our goal to provide efficient repairs and clear communication. Thanks for the positive feedback!

August 31, 2023

I brought my car in to have a mirror replaced. They replaced the mirror quickly. I had also asked them to take a look at the tires as my tire pressure light was on. We determined that I needed 4 n More

by JENNISONB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Sep 06, 2023 -

Garber Subaru responded

JennisonB, we're glad to know that our team at Garber Chevrolet Subaru was able to assist you promptly and efficiently. We always aim for a hassle-free experience! Thanks for the positive feedback.

August 30, 2023

Staff was very professional & friendly! Waiting time for service was minimal! I was very satisfied! More

by ANGELWINGS3965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin & manager
Aug 31, 2023 -

Garber Subaru responded

Thank you for providing Garber Chevrolet Subaru with your positive feedback! We are glad to have provided you with such a high level of care and professionalism. See you next time!

August 30, 2023

Garber Subaru is the very best, most professional, and helpful purchasing, service, and parts Subaru dealership with whom we have ever experienced (and we've been Subaru people for over 30 years! Subaru More

by MCOLBURN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I cannot recall the name of the most recent service person, BUT, he was Gr8!
Aug 31, 2023 -

Garber Subaru responded

MCOLBURN, we're so glad to know that you've had such a positive experience with us at Garber Chevrolet Subaru. We truly appreciate your loyalty over the years and are here to ensure your Outback ownership continues being outstanding!